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10 jobs found in Providence, RI

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Help Desk & IT Support Providence Rhode Island
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Highmark Health
Senior Account Support Analyst - HMIG
Highmark Health Providence, RI
Company : HM Insurance Group Job Description : JOB SUMMARY This role provides critical sales account support for HM Insurance Groups' Stop Loss Business Unit, facilitating the seamless implementation and ongoing administration of group accounts. The incumbent will be instrumental in assisting the sales team by managing complex, stop loss sales cycle tasks and acting as a primary point of contact for resolving issues related to RFP intake, underwriting, account implementation, and ongoing group account service. This position requires significant expertise within the Stop Loss or employer benefits discipline and involves direct interaction with producers, clients, and sales representatives to ensure comprehensive workflow support on new business and renewal activities. The incumbent will also contribute to and manage small to medium projects within their assigned area. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files....

May 18, 2026
Ne
Customer Support Representative
Nelnet Providence, RI
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. Next Gen Web Solutions is a small SaaS company serving the higher education market, recently acquired by Nelnet. We build products used by hundreds of institutions - scholarship management, online forms and workflow, FAFSA...

May 17, 2026
HUB International
Internal Life Sales Support Intern
HUB International Providence, RI
SPG Life and Annuity Internal Life Sales Support Intern Position: Internal Life Sales Support Intern (Summer) Supervisor: Lead Internal Sales Specialist Status: Non-Exempt, Full-time / Seasonal (Summer Internship) Duration: 10-12 Weeks (Summer) About SPG Life and Annuity: Founded in 1972, Brokers' Service Marketing Group (BSMG), now known as SPG Life and Annuity, is a nationally recognized leader in life insurance and annuity distribution. Our clients are insurance professionals, financial advisors, and financial institutions. We have built our reputation on service excellence, integrity, and doing what's best for the customer. BSMG has been recognized as one of the Best Places to Work in Rhode Island in 2019, 2020, and 2021, and has received a Worksite Health Award (superior rating). We are a dynamic, collaborative team that takes our work seriously - and has fun doing it. Internship Overview: Are you a motivated student looking to break into...

May 11, 2026
YR
Case Worker - Veterans Health Care Comprehensive Support Team
YWCA RHODE ISLAND Providence, RI
About the YWCA Since 1867, the YWCA has focused efforts to create a more inclusive and just Rhode Island and has advocated on behalf of the most structurally disenfranchised people in our society, including low-wage workers, the unemployed, women and girls, people of color, English language learners, immigrants, survivors of abuse, members of the LGBTQ+ community, as well as current military and veterans. Our mission is to eliminate racism, empower women and promote peace, justice, freedom, and dignity for all. Job Title: Case Worker - Veterans Health Care Comprehensive Support Team (VCST) Reports To: Director of Veteran Affairs General Description: The Case Worker is a key member of the Veterans Health Care Comprehensive Support Team (VCST), providing direct support to veterans through hands-on assistance with daily needs, emotional support, and resource navigation. The Case Worker collaborates closely with the Case Manager and other team members to ensure veterans...

May 06, 2026
Computer Aid, Inc.
Desktop Support Specialist
Computer Aid, Inc. Providence, RI
Desktop Support Specialist Req number: R7644 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Senior Desktop Support Specialist, you will provide premier desktop support using Microsoft Entra ID, Intune and Autopilot. You will troubleshoot technical issues as well as mentor other support specialists. Job Description The Senior Desktop Support Specialist is a critical role within our IT department, responsible for...

May 04, 2026
Or
Principal Technical Support Engineer
Oracle Providence, RI
Job Description Responsibilities As a member of the Database Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. * Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen Technical Skills Strong Oracle Database fundamentals - SQL tuning, indexing, execution plans, statistics, sessions, waits, locking, transactions, PL/SQL knowledge. Strong understanding of Performance Tuning methodologies including SQL Tuning ORDS architecture knowledge - connection pools, standalone/Tomcat deployment, REST calls, session management, request timeouts, logging. REST/API performance basics - HTTP latency, payload size, concurrency, network round trips, JSON processing overhead. APEX skills - Working knowledge of APEX e.g., creating pages, region/report optimization, Interactive...

Apr 30, 2026
RS
Technical Support Engineer II
Rocket Software, Inc. Providence, RI
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket's customers and partners. The TSE will assist Rocket customers with questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. This person will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. Job Duties and responsibilities Identify and complete tasks in a fast-paced dynamic environment. Effectively and efficiently work with customers and partners to resolve reported problems. Tracking all customer contact within approved tracking systems. Required Candidate Skills:...

Apr 30, 2026
CG
Remote Technical Customer Support Associate (Night Shift: Sunday to Thursday, 4:00PM to 12:00AM)
Cengage Group Providence, RI
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see...

Apr 26, 2026
SE
Treasury Management Support Specialist (Q2 Digital Banking)
SolomonEdwards Providence, RI
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, and collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: We are seeking a Treasury Management Support Specialist to join a leading financial services organization undergoing a major digital banking transformation across the United States. This role will provide high-touch, "white glove" support to treasury management clients during a critical Q2 Digital Banking platform conversion, ensuring a seamless transition and strong user adoption....

Apr 23, 2026
Re
Support Agent I
Renaissance Providence, RI
About Renaissance When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We are seeking a highly professional Support Agent I to join our Customer Support team. Your primary responsibility will be to enhance the customer experience by ensuring optimal use of our products. When challenges arise, you will deliver solutions that not only resolve issues but...

Apr 23, 2026
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