MASTER APPLIANCE CORP
Racine, WI, USA
JOB REQUIREMENTS: Customer Service: Respond to customer inquiries via phone, email, and in-person in a professional and timely manner Resolve customer issues, concerns, and complaints with a focus on satisfaction and retention Track and follow up on customer orders, shipments, and backorders Maintain accurate and up-to-date customer records in CRM systems Sales Support: Prepare sales quotes, order confirmations, and invoices Assist the sales team with lead generation, prospecting, and customer follow-up Coordinate with production, shipping, and accounting to ensure smooth order fulfillment Administrative Duties: Maintain organized records of sales transactions and communications Prepare and distribute internal reports, presentations, and documentation Support data entry, document management, and inventory tracking as needed Assist with preparing materials for meetings, trade shows, and customer presentations Confer with customers by telephone or in person to provide information...
