1 jobs found in Springdale, OH

Job Description An employer in the Cincinnati, OH area is seeking Online Service Support member to join their team. These employees will be joining their Client First Center and are responsible for engaging with customers through a variety of service channels, which may include, email, social media and/or online chat. These employees are to represent a local bank well by presenting a positive, professional image while meeting or exceeding customer expectations. The ideal candidate is comfortable being seated the majority of the day working online to resolve any issues that may come up with personal banking or small business clients. Essential functions/ Responsibilities: · Answer customer inquiries received through digital channels such as secured conversations relating to bank products and services. · Recognize sales opportunities and sends referrals to the Direct Channel team. ·Perform customer account transactions and maintenance activities accurately. ·Ability to...