3 director software engineering jobs found in Springfield

Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

Job Description As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a diverse range of customer situations and escalated issues. Responsibilities As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as...

POSITION SUMMARY: The Warranty Digital Systems Administrator requires good communication skills and the ability to trouble shoot digital systems. They respond to all incoming dealer communications concerning service, repair, and warranty administration of digital systems for Tracker Marine Group products. ESSENTIAL FUNCTIONS: Assists manufacturing team and suppliers on technical support and direction including trouble shooting, testing and system verification. Performs design verification tests on finished product designs to assure manufacturing is supplied with quality components. Ensures timely and adequate completion of all applicable phases of projects assigned. Communicates and collaborates with other departments as required. Responds to all incoming communications requesting warranty and technical support from White River Marine Group (WRMG dealers and Tracker Marine Boat Centers (TMBC) retail stores Assists WRMG Customer Relations, Warranty and Advocacy...