15 program management jobs found in Springfield

Position Overview The National Account Support Manager reports to the Project Manager, Imaging Service and is responsible for the strategic oversight of service for assigned accounts and overall customer satisfaction. This role includes developing and implementing consistent account management processes across all accounts, focusing on equipment performance, service level attainment, reporting, communication, and meeting structures. The position entails detailed analysis, program creation, and implementation to achieve desired results. The National Account Support Manager will build long-term relationships with the customer's headquarters staff, store management, field service, and product teams. They will ensure quality service delivery that meets service levels and improves equipment uptime while maintaining high customer satisfaction. This role also supports the sales team by identifying and supporting service revenue opportunities within the account. This role will...

Internet Technical Support Representative I - Position Starts February 23rd, 2026 Job Posting Location Springfield, MO Working Hours Training: Mon-Fri 8am-5pm or 9am-6pm,Varied Schedules including Sat & Sun Shift Apply Now (https://phe.tbe.taleo.net/phe01/ats/careers/v2/applyRequisition?org=MEDIACOMCC&cws=46&rid=19609) Position: Internet Technical Support Representative I - Position Starts February 23rd, 2026 Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to...

GENERAL SUMMARY Provides primary support to the Human Resources Department. Works with the HR Administrators and the HR Analysts in support of all HR functions, projects, district initiatives, HR projects and HR goals. ESSENTIAL DUTIES & RESPONSIBILITIES The above position is illustrative of the tasks and responsibilities. It is not meant to be all –inclusive of every task or responsibility. The description does not constitute an employment agreement between the Springfield Public Schools and the employee and is subject to change by the Springfield Public Schools as the needs and requirements of the job change. Processes new hires, transfers, salary changes, resignations and retirements to several different bargaining units within the MUNIS system. Assists with the verification of applicants and staff to ensure certification and licensure are valid. Assists with documentation, tracking and reporting of such. Updates education levels from original...

Become a part of our caring community and help us put health first The Help Desk Support Technician 2 provides support to end users for computer, application, system, device, access and hardware issues. Utilize technical experience and customer service skill to assist end users to resolve incidents and fulfil requests remotely and escalate as needed. Involvement in project planning; installing, configuring, upgrading, and troubleshooting of computer-related hardware and software components, responding to and resolving customer requests; team leadership to ensure customer support expectations are addressed in accordance with policy, meeting service level requirements and providing excellent customer service. The Help Desk Support Technician 2: Identifies, researches, and resolves technical problems of moderate complexity. Responds to telephone, email and online requests for technical support. Documents, tracks, and monitors the problem using applicable...

General Summary Provides primary support to the Human Resources Department. Works with the HR Administrators and the HR Analysts in support of all HR functions, projects, district initiatives, HR projects and HR goals. Essential Duties & Responsibilities The above position is illustrative of the tasks and responsibilities. It is not meant to be all –inclusive of every task or responsibility. The description does not constitute an employment agreement between the Springfield Public Schools and the employee and is subject to change by the Springfield Public Schools as the needs and requirements of the job change. Processes new hires, transfers, salary changes, resignations and retirements to several different bargaining units within the MUNIS system. Assists with the verification of applicants and staff to ensure certification and licensure are valid. Assists with documentation, tracking and reporting of such. Updates education levels from original transcripts into...

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13177265 Volt is immediately hiring a Call Center Representative (Customer Support) in **San Antonio, TX 78229.** As a Call Center Representative (Customer Support), you will: Provide assistance to viewers via phone and/or chat regarding account management, billing queries, content questions, and basic navigation of our site and applications. Basic Technical knowledge to assist with troubleshooting. Make Company Streaming product recommendations on each viewer interaction. Other duties as assigned This is a 3 Months, Temp to Hire, remote, opportunity. The ideal candidate will have: A high school diploma or GED and at least one year of experience in customer service. Proficiency in Windows Operating Systems, Microsoft Excel, Word, and Google Doc Basic Technical knowledge to assist...

Become a part of our caring community and help us put health first Care Manager Support Assistants assist in ensuring TRICARE beneficiaries receive the highest quality health care for Autism Spectrum Disorder (ASD) related services in accordance with the Autism Care Demonstration (ACD). This role supports the Autism Service Navigator (ASN) by verifying eligibility for the ACD and monitoring and supporting the family for 180 to assist with any barriers to accessing services; education and initial registration into ECHO registration portal for active duty family members; assistance with regional transfers and ensuring the receiving Managed Care Support Contractor receives the appropriate paperwork; processes faxes for ECHO eligibility or other paperwork pertaining to ACD requirements such as eligibility, referrals, etc.; and identification of ABA providers and researching necessary resources to support the beneficiary. KEY ACCOUNTABILITIES Assist beneficiaries with...

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13161602 Your future? Let\'s build it! Volt is immediately hiring for a IT Customer Support Specialist. (Remote) As a Support Specialist you will provide technical assistance and customer service to support to providers, end users, and patients that are related to electronic medical record (EMR) applications. This is a part-time opportunity. The ideal candidate will have: Associate degree or equivalent work experience or any equivalent combination of education, training, or experience One year of related work experience in customer service and/or in information technology systems support Prior work experience in healthcare environment and/or EMR--preferred Experience working with a ticketing system or Customer Relationship Management (CRM) tool--preferred Pay Rate: \$20.00/hour *Pay range...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. The Support Engineer will provide technical expertise and customer-facing support for Oracle Analytics Cloud (OAC) and Fusion Data Intelligence (FDI). This role is responsible for troubleshooting complex issues, assisting customers in solution adoption, and ensuring a high-quality support experience. The ideal candidate has strong analytical skills, experience with Oracle Cloud applications, and a passion for resolving customer challenges. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. 4+ years of experience in a technical support or analytics engineering role. Hands-on experience with: Oracle Analytics Cloud (OAC) - dashboards, RPD modeling, data visualization Fusion Data...

Job Description Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead...

Job Description GENERAL STATEMENT OF DUTIES The Support Staff Enrollment Services (part-time) serves as a member of the Student Financial Services department. This position performs cashiering, responds to inquiries and provides customer service. The Staff Assistant (part-time) processes forms, data entry, and other specialized clerical duties related to financial aid and student billing. Responsibilities Include, But Are Not Limited To Provide quality customer service. Respond to inquiries in-person and by telephone, chat software and email.Disseminate information regarding students' financials including financial aid status and tuition and fee billing.Cashiering/processing of tuition payments via cash, checks, and credit cards.Provide daily reconciliation of payment activity including the completion of reconciliation reports.Assists counselors with the Federal Work Study documentation processing and record-keeping.Support third party billing and "One Card" processing for...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Job Description As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a diverse range of customer situations and escalated issues. Responsibilities As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as...

Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...