Full time
Interface Security Systems LLC
St. Louis, MO, USA
Overview The Level 2 Network Support Specialist position exists within Interface Security System’s Managed Network Operations Center, which is focused on providing enterprise-scale network customers with a world class support experience. Interface provides this portfolio of customers with a diverse bundle of managed communications, networking, and security solutions. Those managed solutions include Internet, Phones, VPNs, WiFi, integrated backup, LAN switching, security alarm monitoring, and video services. This role engages with those customers and technologies directly. The Level 2 Network Support Analyst role is designed to meet these customer’s unique business and technology support needs for the enterprise managed network services bundle. This primary responsibility of the Level 2 Network Support Specialist is to play a key role in enabling a seamless customer-driven support experience for the complex networks. The chief duties of this role are to manage expedient...


