Aston Carter
York, PA
Job Title: Customer Support AssociateJob Description The Customer Support Associate, also known as the Supply Chain Associate, represents our organization in all matters related to order fulfillment. This role plays a key part in maintaining customer relationships through responsiveness, problem-solving, and collaboration. Responsibilities Perform contract review for delivery schedules received in compliance with established procedures. Process delivery schedules accurately, including EDI transmissions and manual schedule entry. Revise existing delivery schedules using standard work and company policies. Address and resolve contract review issues, including revision changes, drop-ins, drop-outs, and orders below MOQ requirements. Initiate Change Requests related to product revision changes identified during order processing. Initiate re-quotation requests for current production parts in accordance with established procedures and timelines....

