1 distinguished engineer jobs found

Tier-II IT Support Technician (Onsite – NYC) Location: New York, NY (Onsite – Financial District / Midtown coverage) Company: NCIC IT – Managed Services Provider About the Role NCIC IT is seeking an experienced Tier-II IT Support Technician to provide onsite technical support to our NYC-based financial services clients. This role requires strong troubleshooting skills, professionalism, and the ability to operate independently in high-visibility executive environments. This is a client-facing position. The ideal candidate is technically strong, calm under pressure, and able to escalate appropriately when needed. --- Responsibilities · Provide onsite desktop and user support (Windows 10/11, M365, AD) · Troubleshoot hardware, software, printer, and network issues · Support conference rooms, AV systems, and Zoom/Teams setups · Configure and deploy laptops, desktops, monitors, and peripherals · Manage user onboarding/offboarding (AD, M365, permissions) · Assist with...