Company Confidential
Denver, CO, USA
Dandelion Payments, Inc., d.b.a. Ria Money Transfer is seeking an IT Support Engineer II for its Denver, CO office to install and configure computer hardware operating systems and applications. Job responsibilities and duties include: Provide advanced support for complex technical issues related to hardware, software, and network systems. Diagnose and resolve issues that are beyond Level 1 scope. Oversee the configuration, maintenance and administration of local office endpoints. Ensure systems are secure, up-to-date, and running efficiently. Respond to high-priority incidents and service requests. Manage and resolve critical issues with minimal downtime, coordinating with other IT staff as needed. Assist with the planning, implementation, and management of IT projects and systems upgrades. Collaborate with stakeholders to ensure project objectives are met. Verify Patching and remediation strategies for user equipment. Create and update technical...


