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Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home)
Capital One Financial Corporation Nashville, TN, USA
Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, you will be part of a talented team responsible for executing activities in a fast-paced environment. You will contribute to a customer-centric culture, drive continuous improvement, innovation and be a champion for change. An associate in this role will be expected to support operational processes while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience. General Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation Support processes connected to internal and external systems leveraged across the ATM & Cash environment Review profile onboarding...

Dec 21, 2025
Uo
Full time
 
Technical Support Specialist
University of Tennessee Knoxville Knoxville, TN, USA
Job Description The University of Tennessee Foundation, Inc (UTFI) invites applications and nominations to fill the position of Technical Support Specialist. Reporting to the Vice President of Technology and Innovation, Chief Technology Officer, the Technical Support Specialist is responsible for providing front-line and secondary technical assistance to Foundation employees and Central Services staff. This role will triage and resolve IT incidents, maintain accurate documentation, manage accurate documentation, manage software licensing and inventory, and deliver user training on systems, software, policies and procedures. Responsibilities Job responsibilities include, but are not limited to: End-User Support: Provide Tier 1 and Tier 2 support for hardware, software, and user account issues. Serve as Tier 3 escalation point to the University of Tennessee Information Technology team as needed. Diagnose and resolve hardware and software problems efficiently. Schedule...

Dec 18, 2025
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