2 account manager network jobs found

Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, you will be part of a talented team responsible for executing activities in a fast-paced environment. You will contribute to a customer-centric culture, drive continuous improvement, innovation and be a champion for change. An associate in this role will be expected to support operational processes while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience. General Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation Support processes connected to internal and external systems leveraged across the ATM & Cash environment Review profile onboarding...

Job Title Order Support Specialist Job Description The Order Entry Specialist I serves as the initial point of contact for processing client orders and supporting administrative workflows. The role involves accurately entering and managing 70-80% of order-related tasks independently. Responsibilities Process client orders using company platforms, ensuring accuracy and timeliness while meeting departmental metrics for volume and turnaround time. Support administrative workflows related to order fulfillment, including documentation, tracking, and system updates. Provide guidance on navigating software applications and hardware tools used in order processing. Independently identify and resolve order discrepancies using established procedures and critical thinking. Escalate complex or non-standard order issues to appropriate teams to ensure seamless client service. Maintain detailed records of all order-related interactions, updates, and...