3 agent jobs found

Become a part of our caring community and help us put health first The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting, licensing, and certification), pre-enrollment inquiries, and agent commissions. Where you Come In *: * Perform inbound and outbound calls from internal and external selling agents in a fast-paced call center. Assist agents with all pre-enrollment inquiries including compliance verification, enrollment, product, and processes. Utilize documents, websites, and local networks to research and resolve inquiries of agents, involving Member enrollment and company products. Leverage internal documentation and websites, along with online resources to investigate, guide, and...

Job Summary The Director of Operations Support has ownership and accountability for Customer Care Center (CCC) Support Operations functions, business partner collaboration, and continuity efforts. This position is also responsible for Work Force resource management, real time analytics and forecasting. Additionally, this position directs the strategy of care center budget forecasting development for the care centers. The Director of Support Operations also has ownership for analyzing and directing all care center data reporting and analytics programs including impact analysis on strategic business drivers and real time performance management partnering with care center operations to develop and achieve care center KPIs. Data collected and processes developed under the guidance of the Director of Support Operations is utilized to respond to data request responses, to the executive level, and external business partner surveys. Key to this role is the ability to analyze data,...

Client Support Representative, Tier-3 (Tuesday - Saturday, 2:00 pm - 10:00 pm) - Remote Founded in June 1996, VS Media is an industry leader specializing in highly interactive, high-traffic, live video chat websites. Spanning the globe with over 200 million visitors per month and 80 million ads per day, we provide a platform for adults to discover new kinds of interactive content through live video and chat services. Our size and scale stretches across every continent, delivering powerful technology to enhance our clients’ online presence. From streaming live video to billing solutions to gamification development, we leverage the latest technology to provide the best digital experience possible. About the Job We need an intelligent, hard-working, organized individual to join our client support team. As we are an internet-focused tech company, please note that we do manage adult-oriented content. This position directly involves working around such explicit...