7 analyst senior analyst jobs found

Company : Highmark Inc. Job Description : JOB SUMMARY This job works closely with customers and design teams in prioritizing data and information requirements. This job provides analysis in the development and support of projects and data analysis. Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Recommends innovative approaches to analytical investigations. Performs modeling of data sources and flows, works with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure delivery of knowledge and information. ESSENTIAL RESPONSIBILITIES Develop and foster internal relationships across the corporation. Provide analytic and consultative support to a broad spectrum of internal customer areas and...

Overview: AMERICAN SYSTEMS is seeking a Senior Network and Computer Systems Administrator to Strengthen Resilience—NISSC III at Raven Rock! Become the backbone of government continuity and national defense as a NISSC III team member at Raven Rock. Your expertise will ensure critical systems and emergency operations remain secure at one of the nation’s most vital underground facilities. Embody NISSC III’s values of readiness and reliability—help drive communications, command, and crisis response from this legendary stronghold! Responsibilities: Provides advanced technical leadership and expertise for the Alternate National Military Command Center (ANMCC), managing daily onsite 8x5 support and 24/7/365 on-call system administration and user support to ensure mission system availability and operator effectiveness. Oversees the execution of: Management and reporting System administration Vulnerability management O-Level maintenance Test support tasks in full...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans, and citizens; delivering essential public services; and helping...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans, and citizens; delivering essential public services; and helping...

Job Description As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a diverse range of customer situations and escalated issues. Responsibilities As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as...

About the Role: As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support experiences to our enterprise SaaS customers. Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success. In this role you will... Team Leadership: Manage, mentor, coach a team of support professionals, fostering growth, engagement, and accountability. Set clear goals, monitor performance, and ensure high-quality, timely customer interactions. Operational Excellence: Take ownership of support operations for enterprise customers, developing and optimizing workflows and processes using cutting-edge SaaS support tools (e.g. AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience analytics) White Glove &...

Senior Technical Support Engineer Location: Hybrid or home-based in the US Position Summary: Bentley Systems is seeking a talented individual to become a valued member of our Support team. A Senior Support Engineer with high expertise and significant autonomy and responsibility. This role is expected to complete a wide range of tasks and have advanced knowledge in different Product areas. Anticipates technical challenges and has a deep understanding of the product(s) in their domain. Persistently debugs the most complex issues by finding the root cause or a viable workaround. Provides oversight, coaching, and guidance to colleagues in the team and acts as a key liaison between Global Technical Support and Product & Technology. Future-Focused Scope: In addition to core responsibilities, this role will actively contribute to readiness for new features and services within Bentley Infrastructure Cloud and ensure seamless integration across the ProjectWise...