Insight Global
Jeffersonville, IN, USA
Job Description Job Description: A client of Insight Global is looking for a Desktop Support Technician to deliver a high-touch onboarding experience for newly hired sales representatives. This role involves coordinating device setup, guiding users through essential software installations, and ensuring proper registration within enterprise systems. The technician will also handle hardware preparation and shipping, troubleshoot within a Windows 11 environment, and provide post-delivery support to confirm readiness. Strong customer service skills and familiarity with tools like Workspace ONE or Omnissa Connect UEM are highly valued. Day to Day: Initiate contact with new sales representatives via chat to schedule onboarding and setup. Provide a white-glove setup experience, coordinating closely with both new hires and their managers. Guide users through the Microsoft onboarding process, including installation of: Intelligent Hub Workspace ONE Client...


