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Full time
 
Business Analyst with Customer Support experience
Concentrix Des Moines, IA, USA
Job Title: Business Analyst with Customer Support experience Location: Omaha, NE (Onsite - 5 days a week) Job Summary: The Business Analyst and Customer Support Representative will be responsible for bridging the gap between IT and the business by using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders. This role also requires providing exceptional customer support and ensuring customer satisfaction. Key Responsibilities: Provide strong customer support by addressing customer queries and issues efficiently and independently. Perform detailed business analysis, identify business needs, and determine solutions to business problems. Utilize O365 suite of apps effectively for documentation and collaboration. Facilitate and participate in customer calls, working towards prompt and effective solutions. Analyze and interpret data using tools like Tableau...

Apr 13, 2026
Co
Full time
 
Customer Support Rep – Military Spouses (Remote)
Concentrix Cedar Rapids, IA, USA
JOB DESCRIPTION The Customer Support Rep – Military Spouses (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans and spouses are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “ World’s Best Workplaces ,” “ Happiest Employees ,” and “ Best Companies for Career Growth ” awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you! As a remote Customer Support Rep – Military Spouses, you’ll join an organically...

Mar 27, 2026
Co
Full time
 
Customer Service / Tech Support Rep – Tech Products (Remote)
Concentrix Hiawatha, IA, USA
JOB DESCRIPTION The Customer Service / Tech Support Rep – Tech Products (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “ World’s Best Workplaces ,” “ Happiest Employees ,” and “ Best Companies for Career Growth ” awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you! As a remote Customer Service / Tech Support Rep – Tech Products, you’ll join an...

Mar 21, 2026
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