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Highmark Health
Senior Account Support Analyst - HMIG
Highmark Health Boston, MA
Company : HM Insurance Group Job Description : JOB SUMMARY This role provides critical sales account support for HM Insurance Groups' Stop Loss Business Unit, facilitating the seamless implementation and ongoing administration of group accounts. The incumbent will be instrumental in assisting the sales team by managing complex, stop loss sales cycle tasks and acting as a primary point of contact for resolving issues related to RFP intake, underwriting, account implementation, and ongoing group account service. This position requires significant expertise within the Stop Loss or employer benefits discipline and involves direct interaction with producers, clients, and sales representatives to ensure comprehensive workflow support on new business and renewal activities. The incumbent will also contribute to and manage small to medium projects within their assigned area. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files....

May 18, 2026
Draper
Classified Systems Administrator II
Draper Cambridge, MA
May 16, 2026
Draper
Classified Systems Administrator II
Draper Cambridge, MA
Overview: Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas necessary for true innovation. For more information about Draper, visit www.draper.com. Job Description Summary: The Classified Systems Administrator II supports the day-to-day activities of users, performs system maintenance and upkeep of Information Technology systems, and develops, deploys and documents IT Infrastructure. Duties include data administration, knowledge management, customer service, technical support, network services, system administration and systems security...

May 09, 2026
Draper
Senior Classified Systems Administrator
Draper Cambridge, MA
Overview: Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas necessary for true innovation. For more information about Draper, visit www.draper.com. Job Description Summary: The Senior Classified Systems Administrator supports the day-to-day activities of users, perform system maintenance, and upkeep of Information Technology and the design, development, documentation and deployment of IT solutions. Duties include data administration, knowledge management, customer service, technical support, network services, system administration and...

May 09, 2026
FP
IT Systems Administrator
Flagship Pioneering Cambridge, MA
Who We Are Flagship Pioneering is a biotechnology company that invents and builds platform companies that change the world. We bring together the greatest scientific minds with entrepreneurial company builders and assemble the capital to allow them to take courageous leaps. Those big leaps in human health and sustainability exponentially accelerate scientific progress in areas ranging from cancer detection and treatment to nature-positive agriculture. What sets Flagship apart is our ability to advance biotechnology by uniting life science innovation, company creation, and capital investment under one roof in a way that is largely without precedent. Our scientific founders, entrepreneurial leaders, and professional capital managers are each aligned around an institutionalized process that enables us to innovate and transform for the benefit of people and planet. Many of the companies Flagship has founded have addressed humanity's most urgent challenges: vaccinating...

May 06, 2026
NP
Contract
 
Help Desk Analyst - 26-04787
NavitsPartners Burlington, MA
Job Title: Help Desk Analyst Location: Boston, MA (Onsite) Duration: 6 Months Contract Position Overview "Navitas Partners, LLC" is seeking a skilled and customer-focused Help Desk Analyst to provide technical support to end users in a fast-paced enterprise environment. The ideal candidate will have strong troubleshooting skills, experience with Microsoft technologies, and a commitment to delivering excellent customer service. Key Responsibilities Provide technical support and troubleshooting for a wide range of software applications and hardware systems Assist with onboarding new users, including creation of Active Directory (AD), email, application, and VPN accounts Manage Microsoft Office 365 (M365) services, including Exchange mailboxes, shared calendars, and distribution groups Assign and manage permissions for mailboxes, calendars, and file shares Support Active Directory security group memberships and on-premises file share access Monitor...

May 02, 2026
NP
Contract
 
Help Desk Analyst - 26-04787
NavitsPartners Boston, MA
Job Title: Help Desk Analyst Location: Boston, MA (Onsite) Duration: 6 Months Contract Position Overview "Navitas Partners, LLC" is seeking a skilled and customer-focused Help Desk Analyst to provide technical support to end users in a fast-paced enterprise environment. The ideal candidate will have strong troubleshooting skills, experience with Microsoft technologies, and a commitment to delivering excellent customer service. Key Responsibilities Provide technical support and troubleshooting for a wide range of software applications and hardware systems Assist with onboarding new users, including creation of Active Directory (AD), email, application, and VPN accounts Manage Microsoft Office 365 (M365) services, including Exchange mailboxes, shared calendars, and distribution groups Assign and manage permissions for mailboxes, calendars, and file shares Support Active Directory security group memberships and on-premises file share access Monitor...

May 02, 2026
NP
Contract
 
Help Desk Analyst - 26-04787
NavitsPartners Somerville, MA
Job Title: Help Desk Analyst Location: Boston, MA (Onsite) Duration: 6 Months Contract Position Overview "Navitas Partners, LLC" is seeking a skilled and customer-focused Help Desk Analyst to provide technical support to end users in a fast-paced enterprise environment. The ideal candidate will have strong troubleshooting skills, experience with Microsoft technologies, and a commitment to delivering excellent customer service. Key Responsibilities Provide technical support and troubleshooting for a wide range of software applications and hardware systems Assist with onboarding new users, including creation of Active Directory (AD), email, application, and VPN accounts Manage Microsoft Office 365 (M365) services, including Exchange mailboxes, shared calendars, and distribution groups Assign and manage permissions for mailboxes, calendars, and file shares Support Active Directory security group memberships and on-premises file share access Monitor...

May 01, 2026
Or
Site Operations Support Manager
Oracle Boston, MA
Job Description As Site Operations Support Manager - Data Center Facilities , you will lead the onsite site-support function that enables OCI's mission-critical data center operations teams to execute in a disciplined, organized, and audit-ready manner. This role manages the administrative and coordination processes that support facilities operations, including records management, scheduling support, workflow tracking, document control, vendor and visitor coordination, and day-to-day site business operations. This role is responsible for leading a team of site support professionals, all at the IC3 level, and ensuring support services are delivered consistently across the campus in alignment with Oracle standards. You will partner closely with Facilities Operations leadership, service teams, logistics, compliance, and site leadership to improve execution quality, maintain strong process discipline, and ensure the site-support model scales with operational complexity. While...

Apr 22, 2026
CG
Full time
 
IT Specialist- Audo/Visual (A/V)/Asset Management Support
Chugach Government Solutions MA
About Us: When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve...

May 18, 2026
Ne
Customer Support Representative
Nelnet Boston, MA
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. Next Gen Web Solutions is a small SaaS company serving the higher education market, recently acquired by Nelnet. We build products used by hundreds of institutions - scholarship management, online forms and workflow, FAFSA...

May 17, 2026
Hach
Technical Customer Support Representative - Remote - USA
Hach Newton, MA
TraceGains Technical Customer Support Representative – Remote - USA Imagine yourself Growing your expertise and expanding your skillset with every project. Thriving in a supportive team environment that inspires you to strive for excellence. Joining a company with a proven track record of success and an exciting future. At TraceGains, You Can Make a Difference Headquartered in Broomfield, Colorado, TraceGains, a Veralto company, connects people and information so teams can work smarter. As a global technology company, we provide networked innovation, quality, and compliance solutions to consumer brands that want to reduce supply chain risk, speed up business processes, and take control of data. At TraceGains, we believe “we’re in this together,” and our goal is to provide the most innovative solutions in the industry. We are in the game to change the industry, and with the help of our ever-growing TraceGains Network, we have created the CPG industry’s...

May 15, 2026
DR
Full time
 
Office Support Specialist II
DMRWestern Region Boston, MA
Dr. Solomon Carter Fuller MHC is looking for a talented Office Support Specialist II. The Dr. Solomon Carter Mental Health Center is seeking an experienced and motivated Office Support Specialist II. The selected candidate will perform routine and complex administrative secretarial and clerical duties to support the Dr. Solomon Carter Fuller MHC Social Work Department, including admissions, discharge, and forensic liaison functions. The duties consist of complex and varied coordination, data management, tracking composing of reports including graphs and word processing tasks in addition to more routine clerical and secretarial duties. Performs routine and complex administrative secretarial and clerical duties to support the Dr. Solomon Carter Fuller MHC Social Work Department, including admissions, discharge, and forensic liaison functions. The duties consist of complex and varied coordination, data management, tracking composing of reports including graphs and word...

May 07, 2026
Co
Sales Support Associate III
Coach Millbury, MA
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow...

May 06, 2026
Co
Temporary Support Associate
Coach Millbury, MA
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow...

May 06, 2026
So
Facilities Office Support Specialist I
State of Massachusetts Department of Public Health Boston, MA
The Lemuel Shattuck Hospital (LSH) is seeking a dynamic and motivated Office Support Specialist to provide vital support to the Director of Facilities and the facilities team. The types of support include preparing documents, scheduling meetings, generating reports, responding to inquiries, and maintaining files. Become an integral part of the ongoing operations that maintain our environment of care and foster great relations with our hospital community. Schedule: Monday-Friday 8AM-4PM with Saturday and Sunday Off Duties and Responsibilities (these duties are a general summary and not all inclusive): Assisting with equipment management, including medical equipment reporting, tracking, and documentation. Preparing, proofreading, and editing forms, documents, correspondence, reports, and meeting minutes with accuracy and agency compliance. Supporting Request for Purchase (RFP) processes through research, creation, tracking approvals, and backup...

May 06, 2026
UniFirst
Full time
 
Production Support Specialist - UniFirst
UniFirst Wilmington, MA
Our Production Team is Kind of a Big Deal! UniFirst is seeking a reliable and driven Production Team Partner to join our UniFirst Community. As a Production Support Specialist, you will support incremental improvements and oversee process implementation. You will have the opportunity to become an integral member within the Production management team at one of our many UniFirst locations. Pay & Benefits: On the job training & a competitive salary + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. What’s in it for you? Training: Specialists can expect a 4-week virtual UBS training period. Specialists will also be visiting designated plants on a bi-weekly basis to undergo on-site UBS training. Career Growth: Upon program completion, there is an opportunity for Specialists to transition to...

May 05, 2026
IH
Full time
 
Behavior Support Specialist
Italian Home For Children Inc Boston, MA
Italian Home for Children provides a nurturing and therapeutic environment for children and adolescents with emotional, behavioral, and neurodevelopmental challenges. Our Neurodevelopmental Unit (NDU) and Community-Based Acute Treatment (CBAT) programs offer evidence-based, trauma-informed, and developmentally sensitive care for youth with Autism Spectrum Disorder (ASD), intellectual disabilities, and co-occurring psychiatric conditions. Our Intensive Treatment Residence (ITR) program offers evidence-based and trauma-informed care for youth who are in Department of Children and Families custody and have a range of mental health diagnoses. The Behavior Support Specialist will join the clinical team made up of social workers, BCBA, OT, and nursing to support clients in our programs. They will build positive relationships with clients and provide behavioral support to children and adolescents, helping them acquire new skills, reduce maladaptive behaviors, and achieve greater...

May 03, 2026
VP
Full time
 
Patient Support Vendor and Program Operations Manager (Contract)
Vertex Pharmaceuticals Boston, MA
Job Description: Vertex is seeking a Manager to join the Patient Support Operations & Vendor Management Team within the US Patient Support Center of Excellence . This team supports Vertex North America Commercial’s Patient Support organizations, which assist patients living with Cystic Fibrosis, Sickle Cell Disease, Beta-thalassemia, and Acute Pain. The Patient Support Operations & Vendor Management Team oversees patient support vendors, including those managing financial assistance programs, benefits investigations, prior authorizations, and travel programs. The team also collaborates with Specialty Pharmacy partners to ensure a seamless patient experience. This hybrid role requires 3 days per week on-site at the Boston Seaport office and reports to the Director, Patient Support Operations & Vendor Management. Key Responsibilities: Specialty Pharmacy Operations Lead weekly stand-up calls with in-network Specialty Pharmacy Program Teams...

May 03, 2026
RS
Technical Support Engineer II
Rocket Software, Inc. Boston, MA
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket's customers and partners. The TSE will assist Rocket customers with questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. This person will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. Job Duties and responsibilities Identify and complete tasks in a fast-paced dynamic environment. Effectively and efficiently work with customers and partners to resolve reported problems. Tracking all customer contact within approved tracking systems. Required Candidate Skills:...

May 01, 2026
CG
Remote Technical Customer Support Associate (Monday to Friday, 11:00AM to 7:00PM)
Cengage Group Boston, MA
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see...

Apr 26, 2026
HUB International
Technical Support Associate - Commercial Lines
HUB International Wilmington, MA
Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we...

Apr 24, 2026
DF
Physical Security Support II, Marlborough, MA, Full-Time, Onsite
Digital Federal Credit Union DCU Marlborough, MA
Schedule Mon - Fri: 8 AM - 5 PM (40 Hours) What You’ll Do Summary/Objective: The role supports the daily execution of the organization’s physical security and resilience programs. This role carries out established security procedures to protect people, facilities, and assets, while applying judgment to address non-routine situations and support operational continuity. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Administer and support physical security operations in accordance with organizational policies, procedures, and regulatory requirements. Greet, verify, and direct employees, visitors, vendors, and contractors in a professional and courteous manner. Monitor and respond to security incidents, access issues, or facility-related risks, escalating concerns as appropriate. Perform routine security tasks such as access control...

Apr 23, 2026
SunSource
Full time
 
Customer Support Specialist
SunSource Northborough, MA
The Hope Group, A SunSource Company, is New England’s leading provider of fluid power and motion control solutions for original equipment manufacturers (OEMs) and MROs. The Hope Group has over 100,000 square feet of warehousing, fabrication, and administration facilities to complement its manufacturing capacity. We’re more than a parts distributor. Our customers rely on us to help identify and solve the efficiency and productivity challenges they face. www.thehopegroup.com This is a great opportunity for someone that is mechanically inclined, especially for people with experience in automotive or HVAC looking to expand their career opportunities on the commercial side of the business. Training will be provided, including hands-on and manufacturer-supported instruction. Essential Functions Assist customers to resolve equipment issues by phone and email Learn to troubleshoot mechanical, electrical, and pneumatic issues Coordinate with service technicians Assist with...

Apr 23, 2026
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