2 commercial project engineer jobs found

Sales Support Senior Manager Job ID 237272 Posted 19-Nov-2025 Service line Advisory Segment Role type Full-time Areas of Interest Property Management, Sales Support Location(s) Chicago - Illinois - United States of America, New York - New York - United States of America About The Role: The role is to provide support to the IPM Client Solutions team. You will partner with the business and the internal marketing team on development and production of tailored, winning tenders to clients. This role requires the ability to perform under pressure, manage multiple shareholders including clients, pull many separate pieces and parties together to deliver excellent materials on specific timelines. This role is based in New York, NY USA. Some travel required. What You'll Do: Act as project coordinator through the IPM prospecting phase, liaising with the IPM Sales and USCS Client Intelligence teams. Conduct customer research and due diligence on...

Key Responsibilities: Telecom Service Delivery Governance Own overall uptime, performance, and service quality for enterprise telecom and UC platforms. Govern escalations, RCA quality, and problem management for all voice/telecom-related incidents. Lead high-severity incidents, coordinate war rooms, and ensure timely business communication. Strategic Telecom Infrastructure Management Provide leadership and direction for SIP trunks, SBC platforms, PRI/ISDN lines, MPLS/SD-WAN circuits, and VoIP infrastructure. Oversee enterprise dial plans, number management, DID allocations, porting, and capacity planning. Approve architecture enhancements, routing strategies, and technology upgrades. Vendor, Carrier & Contract Management Serve as primary commercial and technical escalation point for telco carriers, ISPs, and UC platform vendors. Drive SLA governance, dispute resolution, chronic issue elimination, and RCA...