2 customer care representative jobs found

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Department of Education Education Data and Data Systems Team -Limited Period- Opening Date: February 20, 2026 Closing Date: March 06, 2026 Job Class Code: 0393 Grade: 24 Professional/Technical Salary: $54,442.97 - $76,329.70*/Annually (*includes a 5.33% recruitment and retention stipend) Position Number: 200024833 Position Type: Full-Time Location: Augusta Telework: Available PURPOSE: This position provides professional and technical advice and assistance to system users in over 370 school administrative units and 87 private schools on complex assignments, and coordinates problem resolution...

Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...