40 customer experience jobs found

Product Support Specialist Req number: R7287 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Product Support Specialist, you will be responsible for providing level 1 technical support for our a corporate tax software. Job Description We are looking for a Product Support Specialist to remotely provide level one technical support to a corporate tax software product. The Product Support Specialist will remotely...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cengage Group. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Call Center Operations Analyst (Customer Support) Do you dare to reinvent the future of education? At Cengage Group, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there...

Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Become a part of our caring community and help us put health first "With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does." The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting, licensing, and certification), pre-enrollment inquiries, and agent commissions....

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Patterson Companies. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. The Support Specialist - Tier I...

Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Specialist I to provide support for computer and/or audiovisual hardware of a basic to moderate nature to ensure end-user productivity and efficiency. This position will reside in our Chicago, IL office. Reporting to our IT Manager, the Technology Support Specialist I will use basic troubleshooting techniques in order to provide accurate, timely and creative resolutions to hardware-related issues and some software-related issues. The Technology Support Specialist I serves as a liaison between hardware engineers within IT (including the Help Desk) and the end user community. Primary Functions and Responsibilities End-user Support (Basic) Responds to end-user hardware requests and performs restorative actions to resolve problems....

Description Job Summary The IT Support Specialist works closely with the IT team to provide IT service and assistance to EMSMC employees, remote users, business partners, clients, and vendors. Major Responsibilities/Activities Support the department regarding related IT activities and current departmental projects. Responsible for provisioning and deprovisioning user accounts in Active Directory and other applications at EMS|MC, managing access to company data and resources. Supports a mostly remote workforce, troubleshooting VPN, Security and connectivity issues. Responsible for the procurement, deployment and recovery of computer equipment for all employees. Maintain in-depth knowledge of all EMS|MC developed applications and IT-related processes. Supports the Systems Engineering and Information Security teams with projects as needed. Performs software updates and patching, and assist on larger infrastructure projects as needed. Work with Information Security...

Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Specialist I to provide support for computer and/or audiovisual hardware of a basic to moderate nature to ensure end-user productivity and efficiency. This position will reside in our Chicago, IL office. Reporting to our IT Manager, the Technology Support Specialist I will use basic troubleshooting techniques in order to provide accurate, timely and creative resolutions to hardware-related issues and some software-related issues. The Technology Support Specialist I serves as a liaison between hardware engineers within IT (including the Help Desk) and the end user community. Primary Functions And Responsibilities End-user Support (Basic) Responds to end-user hardware requests and performs restorative actions to resolve problems. Properly logs...

Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Specialist I to provide support for computer and/or audiovisual hardware of a basic to moderate nature to ensure end-user productivity and efficiency. This position will reside in our Chicago, IL office. Reporting to our IT Manager, the Technology Support Specialist I will use basic troubleshooting techniques in order to provide accurate, timely and creative resolutions to hardware-related issues and some software-related issues. The Technology Support Specialist I serves as a liaison between hardware engineers within IT (including the Help Desk) and the end user community. Primary Functions and Responsibilities End-user Support (Basic) Responds to end-user hardware requests and performs restorative actions to resolve problems....

Job Description Job Description: Federal Project Manager - Critical Support III **This role requires travel. Company Overview:** We're on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to making history with the advancement of Federal Healthcare systems. If you're excited about making healthcare more human, you've come to the right place. Position Overview: We are seeking a proactive, technically-skilled Lead Project Manager to oversee and drive critical support processes within our healthcare IT environment. The ideal candidate will...

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. The Practice Support Coordinator will assist the GMM attorneys and practice professionals with coordinating the immigration and mobility needs of corporate clients in high-volume...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for GE Vernova. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Summary Responsible for activities related to the construction, building and commissioning on customer site, from site mobilization, through civil, erection and commissioning work, as well as management activities related to this scope. Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by...

Inside Sales & Support Coordinator — Rhino Tool Company Location: Kewanee, Illinois Reports to: Sales Manager / Operations Manager Opportunity: The position plays a key role in supporting sales and operations leadership by handling day-to-day sales activities, maintaining product data, and assisting with marketing and system administration tasks. About Rhino Tool Rhino Tool is a 50-year brand built in Kewanee, IL, known worldwide for rugged, reliable post drivers and driving equipment for handheld and equipment-mounted use. We’re investing in product development, international growth, and continuous improvement to elevate quality, delivery, and margin. The Role Rhino Tool Company is seeking a reliable and detail-oriented Inside Sales & Support Coordinator to support sales operations, customer communications, and internal coordination. This role serves as a primary point of contact for customers while ensuring accurate order processing, timely...

About On Point Holdings, LLC On Point Holdings, LLC is a values-driven management firm guiding five specialized businesses united by purpose and performance. Our portfolio includes On Point Solutions, LLC (metal fabrication equipment), SteelPoint Machine Tool, LLC dba DNE Laser USA (machine tool and welding systems), OpEx Service, LLC (machine tool maintenance and repair), Steel Mountain Marketing, LLC (digital agency), and Big Game Steel (sheet metal storage systems). We invest in excellence, lead with integrity, and empower our teams to create impact across industries. Learn more here: https://www.onptholdings.com/ Job Title : Accounting & Sales Support Specialist Job Level : IC2 Reports to : Controller Location: Remote Job Summary : The Accounting & Sales Support Specialist is responsible for supporting the company’s financial operations, including full-cycle Accounts Payable, Accounts Receivable, sales order processing, and general...

Nice to have AWS Certification. Must have experience in Siebel Platform experience strongly, support experience, Windows server experience, Linux server experience, SQL queries. Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements,...

*This role can be located almost anywhere in the U.S. No relocation offered. What You Will Do: Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways: Fully understands details of client's data and Acxiom's marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data. Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness. Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction. Researches, trouble shoots, administers application administration, conducts application user training, and code changes. Sees the whole picture and adjusts work accordingly. Point-of-contact for clients...

Date Posted: 2026-02-10 Country: United States of America Location: OT051: CHM - LOMBARD, IL 949 OAK CREEK DRIVE, LOMBARD, IL, 60148 USA The Lombard, IL office of Otis Elevator Company is searching for a highly motivated Sr. Associate, Service Ops Support to ensure efficiency, cost containment and customer satisfaction in a very established market. JOB RESPONSIBILITIES: Support service managers as needed Managing the scheduling of maintenance and contractual requirements Coordinating and follow up on state safety testing requirements Safety support (monthly minutes, accident filing) Managing Material and Labor cost to meet monthly targets including vacation tracking Track and report performance to estimate on elevator repairs Manage customer billing to including tracking sales/margin and assist in inventory review and clean/up Reporting (print and distribute as needed) Purchasing (enter/open PO's; error...

About the Role We are looking for an organized, customer-focused Customer Service & Sales Support Specialist to join our growing team. In this role, you will support customers by accurately processing orders, managing quotes, and providing timely updates on product availability and delivery. You'll work closely with internal teams and have the opportunity to grow into specialized quoting or product-line expertise. If you enjoy problem-solving, clear communication, and working in a fast-paced environment, this role is an excellent fit. Key Responsibilities Review and interpret bills of materials and product catalogs to support customer requests Enter and manage customer orders and quotes within the Microsoft Dynamics ERP system Maintain consistent communication with customers regarding order status, lead times, and deliveries Work from a shared inbox, self-assigning tasks to ensure efficient workflow and avoid duplication Support continuous...

IT Litigation Support Employment Type: Full Time, Mid level Department: Information Technology Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Coordinates litigation support services (including trial...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...

Account Support Specialist FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for medium and large businesses. Ranked as one of the world’s top five travel management companies, it has a business network in over 97 countries and global headquarters in London, Brisbane, Singapore and New York. Backed by the global strength of Flight Centre Travel Group (FCTG), FCM combines local expertise and global experience to provide clients with a truly bespoke experience. Established in June 2004, FCM has been named World’s Best Travel Management Company for eight years running at the World Travel Awards. To learn more about FCM please click HERE About The Opportunity FCM Travel Solutions is a leading Corporate Travel Management Company blending a truly global presence with local, flexible, and personalized service. As an Account Management Support Associate you will be working to support a defined group of customers who...

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As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We’re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively. Join S&C to make an impact on tomorrow’s energy challenges and become an employee-owner! Hours 8:00 am – 5:00 pm (Mon-Fri) On Site Compensation At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are...

The Office Support Specialist will provide comprehensive administrative and clerical assistance to ensure smooth daily operations, with a primary focus on supporting the Accounts Receivable department. Key tasks include filing, accurate data entry, and light spreadsheet work. This is a temporary assignment, nominally for four weeks, but may be as short as two weeks or potentially extended. salary: $20 - $23 per hour shift: First work hours: 8 AM - 4 PM education: High School Responsibilities Perform accurate and timely filing duties to support the Accounts Receivable Group. Complete light spreadsheet and data entry work as assigned. Provide general office assistance as needed. SkillsOffice SupportMS OfficeFront DeskCustomer support QualificationsYears of experience: 0 yearsExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work...