23 customer program manager jobs found

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for FUJIFILM Corporation. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Position Overview The National Account Support Manager reports to the Project Manager, Imaging Service and is responsible for the strategic oversight of service for assigned accounts and overall customer satisfaction. This role includes developing and implementing consistent account management processes across all accounts, focusing on equipment performance, service level attainment, reporting, communication, and meeting structures. The position entails detailed...

Company Summary At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small. Pearson’s Online & Blended Learning K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions...

Position Overview The National Account Support Manager reports to the Project Manager, Imaging Service and is responsible for the strategic oversight of service for assigned accounts and overall customer satisfaction. This role includes developing and implementing consistent account management processes across all accounts, focusing on equipment performance, service level attainment, reporting, communication, and meeting structures. The position entails detailed analysis, program creation, and implementation to achieve desired results. The National Account Support Manager will build long-term relationships with the customer's headquarters staff, store management, field service, and product teams. They will ensure quality service delivery that meets service levels and improves equipment uptime while maintaining high customer satisfaction. This role also supports the sales team by identifying and supporting service revenue opportunities within the account. This role will...

Are you a self-starter with strong communication skills, who enjoys working in a team environment with a passion for learning? Consider joining our team as a New Business Operations Associate! Reporting to the Manager, New Business Support; the Operations Associate is responsible for providing excellent service, support, and administrative tasks with the purpose of delivering an outstanding client experience. You will use general knowledge and skills acquired through training to facilitate the money movement of client funds. Responsibilities: Responsible for following up on participant rollovers in a timely manner Responsible for responding to emails and other participant inquiry in a timely manner Work directly with financial intermediaries to ultimately channel assets into John Hancock Connect with Third Party Administrators and Plan Sponsors to facilitate rollover process Complete daily and weekly operational activities while following department...

Job Description: Reporting to the Studio Operations and Support Manager, the Studio Operations and Support Consultant provides engineering support and technical assistance to faculty and students on an array of highly specialized audio technologies, software, and equipment. They perform essential functions to maintain the correct and consistent operation of the studio facilities: inspecting equipment at start and close of operations, assisting faculty with any course and setup needs, assisting students with any technical or operational issues, providing effective tier 1 and tier 2 technical support, maintaining the established protocols for logging students in and out of facilities in order to maintain inventory and ensure proper facility usage, and following up on any issues either directly or via a ticketing system. They also regularly create and update both user-facing and internal technical documentation as well as perform semesterly project work to implement upgrades to...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all....

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for American Arbitration Association. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Case Administrator (Legal Services/Administrative Support) Location: Boston, MA, United States Date Posted:Jan 16, 2026 The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local...

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked...

Overview: Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas necessary for true innovation. For more information about Draper, visit www.draper.com. Job Description Summary: The Classified Systems Administrator II supports the day-to-day activities of users, performs system maintenance and upkeep of Information Technology systems, and develops, deploys and documents IT Infrastructure. Duties include data administration, knowledge management, customer service, technical support, network services, system administration and systems security...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Wolters Kluwer. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a...

Casa Myrna is Greater Boston’s foremost provider of solutions to end domestic and dating violence. The agency operates three residential programs in Boston for survivors and children made homeless by domestic violence and commercial sexual exploitation, a comprehensive range of advocacy and supportive services, and SafeLink, Massachusetts’ statewide 24/7 toll-free domestic violence hotline. Casa Myrna believes that every relationship should be safe and healthy, and works to end domestic and dating violence through education, awareness and prevention. The IT Systems & Support Coordinator is Casa Myrna’s primary internal technology lead, responsible for the day-to-day operation, security, and support of the organization’s IT systems. This role provides frontline technical support for over 100 staff and oversees the monitoring, maintenance, and troubleshooting of the organization’s IT infrastructure, security systems, and end-user hardware. The position ensures that...

We are seeking a Manager of Customer Support for North America for our teams based in Bohemia, NY and Marlborough, MA. In this position you will enable an elevated level of customer service through the sales order processing cycle. Grow with Us - Your Responsibilities: Lead and support a team of 8-10 Order Process Management Specialists on daily operational tasks and projects Responsible for achieving a high quality customer experience and ongoing process improvements Ensure adherence to global business processes and strategies Support daily order handling, purchasing, import/export, and order escalation activities Drive excellence in delivery with rapid escalation actions and establish strong relationships with internal and external stakeholders Define, communicate and manage client standards and changes, and participate in sales reviews Clear management of the escalation process to ensure adherence to a high level of delivery reliability Provide internal...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities As a Sr. Principal Support Engineer, you will be utilized as the "proactive" technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction. You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues....

Job Description As a member of the Support organization for Oracle Analytics (OAS, OAC, BDS, AIDP, DFS, DIS, Data Catalog), your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. PLEASE NOTE THE FOLLOWING BEFORE APPLYING: US Citizenship AND shift coverage required (on rotation - some weekends, holidays and weeknights are required). Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven...

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Positions Summary The Manager, Quality Assurance Disposition...

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . PRINCIPAL OBJECTIVE OF THE POSITION: Support Devens site through...

GENERAL SUMMARY Provides primary support to the Human Resources Department. Works with the HR Administrators and the HR Analysts in support of all HR functions, projects, district initiatives, HR projects and HR goals. ESSENTIAL DUTIES & RESPONSIBILITIES The above position is illustrative of the tasks and responsibilities. It is not meant to be all –inclusive of every task or responsibility. The description does not constitute an employment agreement between the Springfield Public Schools and the employee and is subject to change by the Springfield Public Schools as the needs and requirements of the job change. Processes new hires, transfers, salary changes, resignations and retirements to several different bargaining units within the MUNIS system. Assists with the verification of applicants and staff to ensure certification and licensure are valid. Assists with documentation, tracking and reporting of such. Updates education levels from original...

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . PRINCIPAL OBJECTIVE OF THE POSITION: Support Devens site through...

General Summary Provides primary support to the Human Resources Department. Works with the HR Administrators and the HR Analysts in support of all HR functions, projects, district initiatives, HR projects and HR goals. Essential Duties & Responsibilities The above position is illustrative of the tasks and responsibilities. It is not meant to be all –inclusive of every task or responsibility. The description does not constitute an employment agreement between the Springfield Public Schools and the employee and is subject to change by the Springfield Public Schools as the needs and requirements of the job change. Processes new hires, transfers, salary changes, resignations and retirements to several different bargaining units within the MUNIS system. Assists with the verification of applicants and staff to ensure certification and licensure are valid. Assists with documentation, tracking and reporting of such. Updates education levels from original transcripts into...

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Positions Summary The Manager, Quality Assurance Disposition...

Job Description GENERAL STATEMENT OF DUTIES The Support Staff Enrollment Services (part-time) serves as a member of the Student Financial Services department. This position performs cashiering, responds to inquiries and provides customer service. The Staff Assistant (part-time) processes forms, data entry, and other specialized clerical duties related to financial aid and student billing. Responsibilities Include, But Are Not Limited To Provide quality customer service. Respond to inquiries in-person and by telephone, chat software and email.Disseminate information regarding students' financials including financial aid status and tuition and fee billing.Cashiering/processing of tuition payments via cash, checks, and credit cards.Provide daily reconciliation of payment activity including the completion of reconciliation reports.Assists counselors with the Federal Work Study documentation processing and record-keeping.Support third party billing and "One Card" processing for...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...