17 customer program manager jobs found

Company Summary At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small. Pearson’s Online & Blended Learning K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions...

Company Summary : Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K–12. Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company’s Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In the 2024-25 school year, 41 Connections Academy virtual public schools will operate in 31 states and expect to serve nearly 100,000 students in grades K-12 (some schools do not serve all grades) from across the U.S. The District Partner division meets the needs of schools, school districts, and other institutions looking to develop and enhance their online learning programs. The division overseeing District Partner clients delivers a full range of targeted digital learning solutions to...

Position Overview The National Account Support Manager reports to the Project Manager, Imaging Service and is responsible for the strategic oversight of service for assigned accounts and overall customer satisfaction. This role includes developing and implementing consistent account management processes across all accounts, focusing on equipment performance, service level attainment, reporting, communication, and meeting structures. The position entails detailed analysis, program creation, and implementation to achieve desired results. The National Account Support Manager will build long-term relationships with the customer's headquarters staff, store management, field service, and product teams. They will ensure quality service delivery that meets service levels and improves equipment uptime while maintaining high customer satisfaction. This role also supports the sales team by identifying and supporting service revenue opportunities within the account. This role will...

Summary This position serves as the Supervisory Medical Support Assistant (MSA) for the Clinical Support section of Patient Business Service. The purpose of the work encompasses supervision and management of all administrative staff responsible for Clinical Support Service for Chillicothe, Ohio VAMC ICC's, including Audio, Mental Health, Pulmonary, PM&RS, PT/ Speech, Echo, and GI Clinics. The incumbent reports to the Assistant Chief, Patient Business Service. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency Open to current, permanent Chillicothe, Ohio Healthcare System employees and the public. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Duties VA Careers -...

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked...

Salary $11.00 Hourly Location Main Campus (BG), OH Job Type Student Worker Job Number BGSU01292 Division President's Office Department Student Employment Opening Date 01/19/2026 Closing Date 1/30/2026 11:59 PM Eastern Summary Service Desk (Office Assistant) assist the full-time Service Desk staff in the daily operation of the Service Desk. The Service Desk Office Assistant works under the supervision of the Process Control Manager and performs a variety of clerical tasks, general operational services for Campus Operations staff, technicians, contractors, faculty, students, visitors, and a variety of other tasks. Service Desk Office Assistants may be asked to work a block of hours to accommodate the coverage needs of the Service Desk. Career Readiness Competencies : Communication Professionalism Teamwork Essential Functions Reception &...

JOB REQUISITION Operational Support Administrator LOCATION OH EASTON JOB DESCRIPTION Robert Half is seeking an Operational Support Administrator to join our Operational Support team to support a team of in person and remote talent solutions professionals that focus on placing candidates at client companies on a temporary or permanent basis. The Operational Support team is the backbone of our Talent Solutions operations. Who we are and what we do: Robert Half is the world's first and largest specialized talent solutions and business consulting firm. Our mission is to positively change people's lives by finding them a rewarding job and to assist businesses in locating the talent they need to succeed. Robert Half is widely recognized and respected in our industry, and we are known as an innovator. Our investments in advanced AI and other technologies allow us to adapt quickly to a new marketplace, where remote and hybrid work have become commonplace. But it...

Job Title: Client Service Analyst – Home Insurance Support (Remote, U.S.) Pay: $14.00/hr + performance pay opportunity (after ramp; based on attendance + quality + productivity) Type: Full-time (40 hours/week) Location: Remote (U.S.-based only) Schedule: Fixed weekly schedule (not flexible). About Us We’re a dynamic, high-performance service partner supporting a home insurance innovator managing policies on behalf of respected carriers. Our Client Service Analysts serve as the trusted voice of policyholders and mortgage partners, navigating urgent and complex calls with clarity, empathy, and efficiency. If you love solving problems, thrive in fast-paced environments, and take pride in getting things right — you’ll thrive here About the role (read carefully) This is a structured, high-expectation call center role supporting a home insurance program. You will assist policyholders and mortgage partners during time-sensitive situations (billing issues, policy...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction. This position offers: Remote work style Various scheduling options Paid orientation and training Benefits (medical, vision, dental, life insurance, and disability) Company-paid holidays Paid time off: personal, vacation, and sick time 401(k) with company match Employee assistance program Tuition reimbursement Employee discounts Pay differentials Available Schedules: Mon - Fri | 9:00 am - 5:30 pm EST Mon -...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities As a Sr. Principal Support Engineer, you will be utilized as the "proactive" technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction. You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues....

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. The Support Engineer will provide technical expertise and customer-facing support for Oracle Analytics Cloud (OAC) and Fusion Data Intelligence (FDI). This role is responsible for troubleshooting complex issues, assisting customers in solution adoption, and ensuring a high-quality support experience. The ideal candidate has strong analytical skills, experience with Oracle Cloud applications, and a passion for resolving customer challenges. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. 4+ years of experience in a technical support or analytics engineering role. Hands-on experience with: Oracle Analytics Cloud (OAC) - dashboards, RPD modeling, data visualization Fusion Data...

Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu. UC is a mission-driven organization where we are committed to student success and positively transforming the...

About Yates Management Yates Management owns and operates apartment communities with a focus on professional operations, resident experience, and accountability. For nearly 20 years, we’ve built a reputation for running clean, organized properties where residents feel supported and teams know exactly what “good work” looks like. We’re now adding an on-site support role to partner with our remote Property Operations Manager and help keep our communities running smoothly day to day. About the Role This is a part-time, onsite role for someone who enjoys being out in the community, interacting with residents, checking units, and making sure things look and feel right on the property. You’ll be the on-site presence, helping with showings, verifying vendor work, handling basic resident needs, and keeping things organized while working closely with a remote Property Manager who handles the backend operations. If you like structure, checklists, being helpful, and having...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Molina Healthcare. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. JOB DESCRIPTION Job Summary Leads and supervises a team supporting non-clinical healthcare services activities for care management, care review, utilization management, transitions of care, behavioral health, long-term services and supports (LTSS), and/or other program specific service support - ensuring members reach desired outcomes through integrated delivery of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member...

Posting End Date January 13, 2026 Employee Type Regular-Full time Union/Non This is a non-union position Enbridge Gas Ohio. Is seeking a collaborative and innovative Manager, Business Systems Support Manager to lead an outstanding team of specialists and advisors in delivering efficient and effective business support for key business applications across Operations and Engineering. In the role you will work collaboratively with the Business and TIS on continuous improvement of requirements and processes related to business systems and support all aspects of business readiness. You’ll bring an end‑to‑end process perspective, translate change into practical solutions, and help our field teams stay focused on safely operating the core business. This role is critical in ensuring the continued delivery of safe, reliable, and cost-effective energy to our customers. If you're looking for a meaningful career & passionate about making a make a difference in a fast-paced...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...