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19 customer program manager jobs found

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CH
Full time
 
District Support Pharmacist FT
CVS Health Lenoir City, TN, USA
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked...

Jan 23, 2026
Me
Field Service & Support Rep - South Region
Medtronic Chattanooga, TN, USA
We anticipate the application window for this opening will close on - 25 Jan 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 75% of travel to enhance collaboration and ensure successful completion of projects. Careers that Change Lives We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. This position has the responsibility and authority to...

Jan 20, 2026
Me
Field Service & Support Rep - South Region
Medtronic Nashville, TN, USA
We anticipate the application window for this opening will close on - 25 Jan 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 75% of travel to enhance collaboration and ensure successful completion of projects. Careers that Change Lives We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. This position has the responsibility and authority to...

Jan 20, 2026
Me
Field Service & Support Rep - South Region
Medtronic Memphis, TN, USA
We anticipate the application window for this opening will close on - 25 Jan 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 75% of travel to enhance collaboration and ensure successful completion of projects. Careers that Change Lives We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. This position has the responsibility and authority to...

Jan 20, 2026
PE
Full time
 
Family Technical Support Analyst I
Pearson Education Services Nashville, TN, USA
Company Summary : Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K–12. Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company’s Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In the 2024-25 school year, 41 Connections Academy virtual public schools will operate in 31 states and expect to serve nearly 100,000 students in grades K-12 (some schools do not serve all grades) from across the U.S. The District Partner division meets the needs of schools, school districts, and other institutions looking to develop and enhance their online learning programs. The division overseeing District Partner clients delivers a full range of targeted digital learning solutions to the...

Jan 17, 2026
FI
National Accounts Support Mgr
FNAC ID FUJIFILM North America Corp Imaging Division Nashville, TN, USA
Position Overview The National Account Support Manager reports to the Project Manager, Imaging Service and is responsible for the strategic oversight of service for assigned accounts and overall customer satisfaction. This role includes developing and implementing consistent account management processes across all accounts, focusing on equipment performance, service level attainment, reporting, communication, and meeting structures. The position entails detailed analysis, program creation, and implementation to achieve desired results. The National Account Support Manager will build long-term relationships with the customer's headquarters staff, store management, field service, and product teams. They will ensure quality service delivery that meets service levels and improves equipment uptime while maintaining high customer satisfaction. This role also supports the sales team by identifying and supporting service revenue opportunities within the account. This role will...

Jan 16, 2026
Lensa
Full time
 
Tier 1 Initial Support Analyst
Lensa Nashville, TN, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for BAE Systems USA. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Join a Team that's Shaping the Future of IT Support At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a Tier 1 Initial Support Analyst , you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. If you're a motivated and skilled IT professional looking for a...

Jan 13, 2026
Lensa
Full time
 
Principal Tier 2 Remote Support Analyst
Lensa Memphis, TN, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for BAE Systems USA. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Join a Team that's Shaping the Future of IT Support At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a Principal Tier 2 Remote Support Analyst , you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. As a Principal Tier 2 Remote Support Analyst, you'll...

Jan 11, 2026
Lensa
Full time
 
Principal Tier 2 Remote Support Analyst
Lensa Nashville, TN, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for BAE Systems USA. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Join a Team that's Shaping the Future of IT Support At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a Principal Tier 2 Remote Support Analyst , you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. As a Principal Tier 2 Remote Support Analyst, you'll...

Jan 11, 2026
Lensa
Full time
 
Tech Support II
Lensa Nashville, TN, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for CompuCom. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Tech Support II to join our team. The Tech Support II will provide highly skilled and advanced level of Technical Expertise via...

Jan 20, 2026
Fiserv
Full time
 
Client Support Professional
Fiserv Nashville, TN, USA
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Support Professional About your role: Fiserv is a global leader in payments and financial services technology, delivering solutions that power commerce for businesses and consumers. The Client Support team partners with production, technology, and development to ensure accurate daily operations, reconciliation, and high client satisfaction. As a Client Support Professional, you will work directly with clients and internal teams to resolve...

Jan 19, 2026
AC
Client Support Specialist
Aston Carter Lebanon, TN, USA
Client Support Specialist Job Description As a Client Support Specialist, you will be responsible for analyzing sales orders to determine and approve which should be released to the shipping department. Responsibilities Review sales orders and approve for shipping Advise departments on inventory discrepancies and quality checks. Coordinate with Shipping to manage freight costs and loads. Coordinate with Quality team for adjustments and credits. Analyze system reports for customer action plans. Provide order confirmation and shipping updates to customers.. Report insights to management from customer interactions. Escalate unresolved issues and respond to customer needs promptly. Essential Skills Proficiency in customer service and order entry processes. Strong data entry and administrative support skills. Experience with EDI orders and purchase order processing. Competency in Excel, including data...

Jan 17, 2026
Or
Oracle Database Cloud Technical Analyst 4-Support
Oracle Nashville, TN, USA
Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Jan 16, 2026
CU
Technical Printer Support Representative I (Inkjet)
Canon USA & Affiliates TN, USA
About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction. This position offers: Remote work style Various scheduling options Paid orientation and training Benefits (medical, vision, dental, life insurance, and disability) Company-paid holidays Paid time off: personal, vacation, and sick time 401(k) with company match Employee assistance program Tuition reimbursement Employee discounts Pay differentials Available Schedules: Mon - Fri | 9:00 am - 5:30 pm EST Mon -...

Jan 16, 2026
CI
Full time
 
Senior Manager, Enterprise & Strategic Support
Checkr, Inc. Nashville, TN, USA
About Checkr Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company. As the Senior Manager, Enterprise Support , you will own the support experience for Checkr's enterprise customers, driving exceptional service delivery and building scalable support programs that differentiate us in the market. Reporting to the Director of Customer Support, you'll be responsible for enterprise escalations, white-glove support programs, and ensuring our largest customers receive world-class service that...

Jan 15, 2026
Or
Technical Analyst 3-Support (U.S. Citizenship Required)
Oracle Nashville, TN, USA
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. The Support Engineer will provide technical expertise and customer-facing support for Oracle Analytics Cloud (OAC) and Fusion Data Intelligence (FDI). This role is responsible for troubleshooting complex issues, assisting customers in solution adoption, and ensuring a high-quality support experience. The ideal candidate has strong analytical skills, experience with Oracle Cloud applications, and a passion for resolving customer challenges. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. 4+ years of experience in a technical support or analytics engineering role. Hands-on experience with: Oracle Analytics Cloud (OAC) - dashboards, RPD modeling, data visualization Fusion Data...

Jan 12, 2026
Or
Technical Analyst 5-Support
Oracle Nashville, TN, USA
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities As a Sr. Principal Support Engineer, you will be utilized as the "proactive" technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction. You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues....

Jan 12, 2026
AC
Contract
 
HR Claims Support
Aston Carter Nashville, TN, USA
A LARGE TECH COMPANY IS HIRING MULTIPLE HR CALL CENTER REPS! THIS POSITION IS 100% REMOTE! JOB DESCRIPTION: The MHLS professional is dedicated to servicing the HR/Time space, interacting with internal employees in a way that builds trust by providing accurate information and resolving issues. This role is unique as it will require you to use critical thinking and fact-finding skills to make decisions that will lead the entire leave and/or accommodation process from intake to case management support. Our HR Professionals must be able to ask our employees probing questions to fully understand what is going on in their life, what kind of support they need, how to get them their benefits and get their situation back on the right track to resolve utilizing business processes with a high attention to detail, use multiple resources to find the right information and communicate effectively with them. A high degree of ownership, strong communication skills, and the ability to handle...

Jan 11, 2026
Or
Oracle Database Performance Technical Analyst 4-Support
Oracle Nashville, TN, USA
Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Jan 07, 2026
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