Full time
Signature Imagewear
MI, USA
Customer Service Representative – Sales Support We are looking for a motivated and detail-oriented Customer Service Representative to support our growing sales team. In this role, you will serve as a key point of contact for customers while assisting the sales team with order processing, vendor communication, and day-to-day administrative tasks. Responsibilities: Provide excellent customer service by responding to customer inquiries via phone and email Assist the sales team with order entry, quotes, and order tracking Follow up on orders from start to finish, ensuring all details are accurate and timelines are met Produce purchase orders (POs) and submit them to vendors Communicate with vendors to confirm orders, production timelines, and shipping details Communicate with customers regarding order status, product information, and shipping updates Help resolve customer issues or concerns in a timely and professional manner Maintain accurate customer records and...

