16 customer service specialist jobs found

Mavis Discount Tires - Store Support Specialist Mavis Tire is looking for a reliable, detailed-oriented Store Support Specialist to join our team in White Plains, NY. This role supports key business initiatives by helping gather information, document findings, and work cross-functionally to help contribute to operational improvement. This is a great opportunity for someone who is professional on the phone, highly organized, and comfortable working in a structured environment. The ideal candidate is observant, accurate, and able to communicate clearly. What You'll Do: Conduct structured outreach and information-gathering activities Document findings accurately and thoroughly using internal tools and spreadsheets Strategizing and collaborating with Mavis employees on routes, inventory pickup, and job details Handling customer concerns and requests for information in an expeditious and professional manner Organize results into clear, useful reporting for...

Suvi is looking for a Training & Field Support Specialist to work in New York, NY. The qualified Training & Field Support Specialists will enhance our client's workforce by creating comprehensive course materials for analytical applications, conduct training sessions in both virtual and traditional classroom settings, and provide ongoing end-user support. Your expertise in training and development will play a pivotal role in ensuring the success and proficiency of our client's workforce. To join our team of outstanding professionals, apply today! Responsibilities Acquire a deep understanding and mastery of analytical applications to proficiently instruct end users on system functionalities. Create comprehensive training materials tailored for various courses, ensuring the effective transfer of knowledge to participants. Provide frontline field support, including ad hoc training, troubleshooting, and critical incident assistance. Undertake...

Essential Duties & Responsibilities Addresses both routine and complex, unanticipated issues and inquiries, ensuring timely resolution while maintaining compliance with department and university policies and procedures. Collaborates with internal and external stakeholders on confidential matters Acts as a resource for interpreting practices, processes, and policies, providing clear guidance to others. Represents the department and program in communications with personnel at various levels, managing and safeguarding sensitive and critical information. Advises stakeholders on departmental policies and procedures Assists in the preparation and dissemination of information regarding degree programs, course requirements, curriculum updates, and marketing collateral Manages instructional support tasks such as coordinating course syllabi, administering course evaluations and exams, and responding to student inquiries Provides student services support, including...

Buffalo. IT Support Specialist. Retech Systems LLC. FT. 1st Shift. Benefits. The IT Support Specialist supports the daily IT operations and the organizations technology environment. This role is responsible for administering systems, troubleshooting user issues, and ensuring that IT services run efficiently and securely. The IT Support Specialist works closely with the IT Manager to implement technology initiatives, enforce IT policies, and support business continuity. JOB RESPONSIBILITIES Systems & Network Administration / Monitor and support servers, network equipment, and core infrastructure. / Manage Active Directory, group policies, user accounts, and access controls. / Administer cloud environments (e.g., Microsoft 365, Azure, AWS) as applicable. / Maintain backups, disaster recovery procedures, and system documentation. / Authoring of work instructions and documentation on relevant IT policies and procedures. End User Support / Provide technical support for...

At UniFirst , we Always Deliver—for our customers and our people. Join us as a Route Coverage Specialist, a key service professional integral to the success of our operations. In this role, you’ll provide exceptional service by stepping in to cover delivery routes when our Route Service Representatives (RSRs) are unavailable. With training on multiple routes, you’ll ensure our valued customers experience seamless service every time. This dynamic, fast-paced opportunity is perfect for someone proactive, agile, and who enjoys variety. What Your Role Entails: Develop Proficiency Across Multiple Routes: Learn the ins and outs of multiple routes, including customer-specific details, to provide top-tier service. Deliver Garments and Product to Customers: Safely load, transport, and unload clean garments, flat goods, and other products to customers along established routes. Collect and secure used or soiled garments and products for return, ensuring timely and accurate...

A wholesale distributor and designer of fashion eyewear and eyeglass frames is seeking a detail-oriented Product Support Specialist to join our growing team in a fast-paced, "promote-from-within" environment in Amityville, NY! This role is the operational backbone of our product department, managing the lifecycle of our inventory from vendor ordering to trade show readiness. We are looking for a candidate who is ready to grow—our most recent hire in this role was just promoted into management!  If you are interested in this opportunity, please apply to this posting today or send your resume to jenn.eng@randstadusa.com for immediate consideration! salary: $24 - $27 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities Supply Chain & Vendor Coordination: Order Management: Execute the creation and rigorous follow-up of all vendor orders to ensure timely delivery. PO Logistics: Handle the receiving of purchase orders and maintain...

The Commonpoint Hub Program Support Specialist provides operational and programmatic support to ensure efficient day-to-day hub functions. This role serves as a central point of contact for clients, staff, and stakeholders, supporting front desk operations, client intake, program coordination, and administrative processes. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a high-volume environment. DUTIES AND RESPONSIBILITIES Operations Provide front desk and switchboard coverage, managing calls, emails, appointments, and walk-in traffic Track client traffic and ensure timely check-in and routing to appropriate staff Manage donation referrals, inventory, and donation closet organization Coordinate food pantry distribution Order and monitor office/program supplies; track shipments and resolve delivery issues Maintain hub room reservation system Ensure cleanliness and organization of...

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities. Through friendly communication, careful documentation, and proactive outreach, the Hybrid Support Specialist helps participants overcome small barriers that may slow their progress. By assisting with intake and orientation processes, sending and tracking required documents, and following up on missed appointments or incomplete paperwork, this role helps ensure participants remain engaged and ready to move...

Department Adult Workforce (The Jack and Shirley Silver Hub) Reports To Operations Manager Location 77-17 Queens Blvd, Elmhurst, NY 11373 (On Site) Employment Type Part-Time, Temporary (Ends June 30th, 2026) Hourly Rate: $17.00/hour Schedule Up to 25 per week Saturday availability required Closing shift required (end time based on program operations) Position Summary The Commonpoint Hub Program Support Specialist provides operational and programmatic support to ensure efficient day-to-day hub functions. This role serves as a central point of contact for clients, staff, and stakeholders, supporting front desk operations, client intake, program coordination, and administrative processes. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a high-volume environment. Key Responsibilities Operations Provide front desk and switchboard coverage, managing calls,...

Customer Support Specialist Job Summary: We are seeking a friendly, detail-oriented, and organized Customer Support Specialist to join our pest control team. The CSR will serve as the first point of contact for customers, providing exceptional service by handling inquiries, scheduling appointments, and resolving concerns. This role is critical in ensuring customer satisfaction and maintaining our reputation for excellent service. A&C Pest Management, a growing family-owned business, is dedicated to providing environmentally friendly pest solutions with exceptional customer service. We are seeking a motivated and friendly Customer Service Representative to join our team. If you have the initiative and desire to help others, this could be the perfect position for you! Our Mission: At A&C Pest Management, we believe in continuous self-improvement and skill development to serve our customers with the most positive experience during their time of need....

Summary The United States Probation Department for the Eastern District of New York is accepting applications for an Automation Support Specialist. Responsibilities as the Automation Support Specialist include providing automation and helpdesk support for Probation staff and providing technical support in installing and configuring computer hardware and software programs. The incumbent performs routine to moderately complex troubleshooting for hardware and software systems. The ideal candidate must have Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties Provide information and assistance to court staff via the IT helpdesk. Troubleshoot and provide guidance on technical program problems which can be completed over the telephone. Assist with web access issues. Provide information and assistance to users on applications such as word processing and data...

Location New York Employment Type Full time Location Type Hybrid Department User Operations Compensation $104K – $156K • Offers Equity • Offers Bonus Additionally, this role is eligible to participate in our equity plan and benefits program. Benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO. Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity...

Why join us? Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. Associate Technology Support Representative The Associate Technology Support Rep is responsible for core onsite work including walk-up & in-person user support, physical incident resolution on manufacturing floors and offices, PC configuration, imaging, and application installation and troubleshooting. Key Responsibilities: Providing on-site hardware and software support at the primary assigned location, including PCs, printers, tablets, RF scan guns and other production equipment. Providing remote Level 2 support...

Location New York Employment Type Full time Location Type Hybrid Department User Operations Compensation $87K – $130.4K • Offers Equity • Offers Bonus Additionally, this role is eligible to participate in our equity plan and benefits program. Benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO. Why Harvey At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious,...

About Amplify Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com. Job Description: Amplify is seeking full-time, remote, seasonal Educational Support Associates to join our Customer Support team and support customers in the use of Amplify products and services. Educational Support Associates resolve complex customer inquiries that...

Location New York Employment Type Full time Location Type Hybrid Department User Operations Compensation $108.4K – $162.6K • Offers Equity • Offers Bonus Additionally, this role is eligible to participate in our equity plan and benefits program. Benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO. Why Harvey At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is...