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General Motors
Senior Product Manager, Agentic AI (Digital Messaging & Support)
General Motors Warren, MI, USA
Job Description The Role General Motors' Customer Experience Platform (CXP) organization is leading a global transformation to modernize how we support and engage customers. A critical pillar of this transformation is Agentic AI - AI systems that not only understand and respond, but also take action across CRM workflows, digital messaging, and contact center operations. We are seeking a Senior Product Manager, Agentic AI - Digital Messaging & Customer Support to drive the product strategy and delivery of agentic and generative AI capabilities across GM's customer support channels. This role focuses on global bot and Agentic AI solutions that power customer and advisor experiences in digital messaging channels (web, in-app, SMS, Apple Business Messaging, WhatsApp, social messaging) and adjacent voice workflows, delivering measurable containment, quality, and efficiency improvements at scale. This is a senior individual contributor role designed for a product leader...

Mar 08, 2026
General Motors
Senior product manager digital support
General Motors Warren, MI, USA
Job Description The Role General Motors' Customer Experience Platform (CXP) organization is leading a global transformation to modernize how we support and engage customers. A critical pillar of this transformation is Agentic AI - AI systems that not only understand and respond, but also take action across CRM workflows, digital messaging, and contact center operations. We are seeking a Senior Product Manager, Agentic AI - Digital Messaging & Customer Support to drive the product strategy and delivery of agentic and generative AI capabilities across GM's customer support channels. This role focuses on global bot and Agentic AI solutions that power customer and advisor experiences in digital messaging channels (web, in-app, SMS, Apple Business Messaging, WhatsApp, social messaging) and adjacent voice workflows, delivering measurable containment, quality, and efficiency improvements at scale. This is a senior individual contributor role designed for a product leader...

Mar 08, 2026
WU
Senior Director, Enterprise Decision Support
Washington University in St. Louis St. Louis, MO, USA
Washington University in St. Louis—one of the nation’s premier research universities seeks a strategic, collaborative, and analytically exceptional Senior Director of Enterprise Decision Support (EDS). This senior leader will shape the university’s enterprise-wide decision-support function, providing neutral, high-quality analytical insight that guides resource allocation, strategic planning, and investment decisions. The Senior Director partners closely with academic, clinical, research, and administrative leaders—advancing institutional priorities through rigorous analyses, business case development, and effective storytelling grounded in data. This role offers the opportunity to influence high-impact decisions for a globally ranked university and top-tier academic medical center, working at the intersection of strategy, finance, data, and institutional leadership. Key Responsibilities Lead creation of decision-ready business cases supporting academic,...

Mar 22, 2026
Ex
Full time
 
Talent Associate & Recruiter (Talent Acquisition and HR Support) - Hybrid - Chesterfield, Missouri (St. Louis)
Experitec St. Louis, MO, USA
Are you passionate about creating meaningful employee experiences? At Experitec, a 100% employee-owned company, we believe our people are our greatest asset - and our Talent Management (non-traditional HR) team is the ambassador of that experience. If you are energized by purpose, driven by values, and ready to make a lasting impact across the full employee lifecycle, this position may be a great next step in your career. Come join our dynamic, high‑impact Talent team where you’ll play a key role in bringing exceptional talent into an organization built on the talent and commitment of our employee‑owners. Our team focuses on real, people‑centered talent work. This opportunity will include collaborating with team members on how we attract, assess, and recruit great people, assisting in major initiatives (such as our new Human Capital Management (HCM) implementation) and supporting a variety of team projects. Our endeavors are varied, meaningful, multi-site, and include...

Mar 22, 2026
Ex
Full time
 
Talent Associate & Recruiter (Talent Acquisition and HR Support) - Hybrid - Bartlett, Tennessee (Memphis)
Experitec Memphis, TN, USA
Are you passionate about creating meaningful employee experiences? At Experitec, a 100% employee-owned company, we believe our people are our greatest asset - and our Talent Management (non-traditional HR) team is the ambassador of that experience. If you are energized by purpose, driven by values, and ready to make a lasting impact across the full employee lifecycle, this position may be a great next step in your career. Come join our dynamic, high‑impact Talent team where you’ll play a key role in bringing exceptional talent into an organization built on the talent and commitment of our employee‑owners. Our team focuses on real, people‑centered talent work. This opportunity will include collaborating with team members on how we attract, assess, and recruit great people, assisting in major initiatives (such as our new Human Capital Management (HCM) implementation) and supporting a variety of team projects. Our endeavors are varied, meaningful, multi-site, and include...

Mar 22, 2026
Itron
Technical Support & Solutions Manager
Itron Philadelphia, PA, USA
Reference #: JR102261 Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Itron is seeking a Technical Support & Solutions Manager to build, lead, and elevate our enterprise support function for critical infrastructure customers. In this highimpact role, you will design and operationalize scalable support processes that deliver an exceptional customer experience, strengthen product feedback loops, and ensure responsive and reliable support for our utility clients.You will serve as the operational owner of technical support, collaborating closely with Engineering, Customer Success, and global support teams to drive timely issue resolution, transparent communication, and continuous solution improvement. This role also provides technical advisory support on active deployments, acting as a consultative escalation point-not an implementation owner.This...

Mar 21, 2026
Kratos Defense
Full time
 
Logistics Support Analysis Manager
Kratos Defense Oklahoma City, OK, USA
Job Description Kratos Defense & Security Solutions, Inc., is a leading defense technology company focused on unmanned systems, satellite communications, cyber security/warfare, microwave electronics, missile defense, training, and combat systems. Our customers include the U.S. federal government, foreign governments, commercial enterprises, and state and local government agencies. At Kratos, we prioritize affordability as a cornerstone of our technology. We leverage proven, cutting-edge methodologies and technology to minimize costs, streamline schedules, and mitigate risks, ensuring timely delivery of cost-effective solutions to market. Kratos Unmanned Aerial Systems (KUAS), a division of Kratos Defense, is renowned for its expertise in developing, delivering, integrating, and supporting high-performance, cost-effective, jet-powered Unmanned Aerial Systems (Targets and Tactical). As a mid-tier defense contractor, we've demonstrated agility and innovation in providing...

Mar 18, 2026
Or
Data Center Manager - Data Center Support
Oracle Saint Paul, MN, USA
Job Description We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Abilene , TX. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent *Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 Responsibilities This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to...

Mar 16, 2026
Or
Data Center Manager - Data Center Support
Oracle Indianapolis, IN, USA
Job Description We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Abilene , TX. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent *Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 Responsibilities This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to...

Mar 15, 2026
Or
Data Center Manager - Data Center Support
Oracle Albany, NY, USA
Job Description We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Abilene , TX. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent *Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 Responsibilities This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to...

Mar 15, 2026
Cigna
Technical Support Director - Production Support - Hybrid
Cigna Philadelphia, PA, USA
We are seeking an experienced and people-centered Technical Support Director to lead end-to-end production support for critical enterprise applications. This role blends strategic leadership with hands-on operational excellence, ensuring reliable, resilient, and customer-focused technology services. You will guide global teams and partners, strengthen support maturity, and help the organization move faster and smarter with confidence. Responsibilities: Set strategic direction for production support operations, focusing on service reliability, resiliency, and continuous improvement. Lead and develop global Level 2 production support and business support teams operating in a 24x7 environment. Ensure consistent application of ITIL-aligned practices across incident, problem, request, change, and configuration management. Strengthen application availability and performance through proactive monitoring, observability, and operational insights. Drive...

Mar 15, 2026
Or
Data Center Manager - Data Center Support
Oracle Jefferson City, MO, USA
Job Description We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Abilene , TX. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent *Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 Responsibilities This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to...

Mar 15, 2026
AS
Application Support Engineer .NET & Kentico - Virtual
Alight Solutions IL, USA
Application Support Engineer Amazing Opportunity and Great Place to Work! Are you a fast learner who is fascinated by technology? Our Story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." Our Values Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It's why we're so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global...

Mar 15, 2026
Or
Data Center Manager - Data Center Support
Oracle Des Moines, IA, USA
Job Description We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Abilene , TX. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent *Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 Responsibilities This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to...

Mar 15, 2026
Cigna
Technical Support Director - Production Support - Hybrid
Cigna St. Louis, MO, USA
We are seeking an experienced and people-centered Technical Support Director to lead end-to-end production support for critical enterprise applications. This role blends strategic leadership with hands-on operational excellence, ensuring reliable, resilient, and customer-focused technology services. You will guide global teams and partners, strengthen support maturity, and help the organization move faster and smarter with confidence. Responsibilities: Set strategic direction for production support operations, focusing on service reliability, resiliency, and continuous improvement. Lead and develop global Level 2 production support and business support teams operating in a 24x7 environment. Ensure consistent application of ITIL-aligned practices across incident, problem, request, change, and configuration management. Strengthen application availability and performance through proactive monitoring, observability, and operational insights. Drive...

Mar 15, 2026
Or
Data Center Manager - Data Center Support
Oracle Nashville, TN, USA
Job Description We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Abilene , TX. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent *Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 Responsibilities This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to...

Mar 15, 2026
Or
Data Center Manager - Data Center Support
Oracle Providence, RI, USA
Job Description We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Abilene , TX. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent *Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 Responsibilities This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to...

Mar 15, 2026
Or
Data Center Manager - Data Center Support
Oracle Springfield, IL, USA
Job Description We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Abilene , TX. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent *Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 Responsibilities This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to...

Mar 15, 2026
Or
Data Center Manager - Data Center Support
Oracle Hartford, CT, USA
Job Description We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Abilene , TX. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent *Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 Responsibilities This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to...

Mar 15, 2026
Or
Data Center Manager - Data Center Support
Oracle Honolulu, HI, USA
Job Description We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Abilene , TX. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent *Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 Responsibilities This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to...

Mar 15, 2026
Or
Data Center Manager - Data Center Support
Oracle Juneau, AK, USA
Job Description We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Abilene , TX. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent *Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 Responsibilities This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to...

Mar 15, 2026
Or
Data Center Manager - Data Center Support
Oracle Topeka, KS, USA
Job Description We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Abilene , TX. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent *Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 Responsibilities This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to...

Mar 15, 2026
Cigna
Full time
 
Technical Support Director – Production Support - Hybrid
Cigna Franklin, TN, USA
We are seeking an experienced and people-centered Technical Support Director to lead end-to-end production support for critical enterprise applications. This role blends strategic leadership with hands-on operational excellence, ensuring reliable, resilient, and customer-focused technology services. You will guide global teams and partners, strengthen support maturity, and help the organization move faster and smarter with confidence. Responsibilities Set strategic direction for production support operations, focusing on service reliability, resiliency, and continuous improvement. Lead and develop global Level 2 production support and business support teams operating in a 24x7 environment. Ensure consistent application of ITIL-aligned practices across incident, problem, request, change, and configuration management. Strengthen application availability and performance through proactive monitoring, observability, and operational insights. Drive structured root cause...

Mar 13, 2026
Or
Full time
 
Data Center Manager - Data Center Support
Oracle Harrisburg, PA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Oracle. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the...

Mar 12, 2026
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