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General Motors
Senior Product Manager, Agentic AI (Digital Messaging & Support)
General Motors Warren, MI, USA
Job Description The Role General Motors' Customer Experience Platform (CXP) organization is leading a global transformation to modernize how we support and engage customers. A critical pillar of this transformation is Agentic AI - AI systems that not only understand and respond, but also take action across CRM workflows, digital messaging, and contact center operations. We are seeking a Senior Product Manager, Agentic AI - Digital Messaging & Customer Support to drive the product strategy and delivery of agentic and generative AI capabilities across GM's customer support channels. This role focuses on global bot and Agentic AI solutions that power customer and advisor experiences in digital messaging channels (web, in-app, SMS, Apple Business Messaging, WhatsApp, social messaging) and adjacent voice workflows, delivering measurable containment, quality, and efficiency improvements at scale. This is a senior individual contributor role designed for a product leader...

Mar 08, 2026
General Motors
Senior product manager digital support
General Motors Warren, MI, USA
Job Description The Role General Motors' Customer Experience Platform (CXP) organization is leading a global transformation to modernize how we support and engage customers. A critical pillar of this transformation is Agentic AI - AI systems that not only understand and respond, but also take action across CRM workflows, digital messaging, and contact center operations. We are seeking a Senior Product Manager, Agentic AI - Digital Messaging & Customer Support to drive the product strategy and delivery of agentic and generative AI capabilities across GM's customer support channels. This role focuses on global bot and Agentic AI solutions that power customer and advisor experiences in digital messaging channels (web, in-app, SMS, Apple Business Messaging, WhatsApp, social messaging) and adjacent voice workflows, delivering measurable containment, quality, and efficiency improvements at scale. This is a senior individual contributor role designed for a product leader...

Mar 08, 2026
BC
System Support Technical Specialist
Brunswick Corporation Lowell, MI, USA
Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader (https://youtube.com/watch?v=ksuQ6B2j\ mA) committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation._ Navico Group is a stand-alone division of Brunswick, the world's largest recreational marine business. We are seeking a System Support Technical Specialist to join our team. The Field Service Technical Specialist is a critical team member of the Technical Support team. These team members have three primary roles within the Support Services team: Provide expert technical advice to Navico Group customers including OEMs, Manufacturers, dealership technicians and consumers; Help improve reliability and serviceability of Navico Group...

Mar 07, 2026
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