Contract
Aston Carter
Minneapolis, MN, USA
Description The Sales Support Assistant plays a key role by providing essential support to the Commercial Sales team and our customers. This position manages a variety of administrative and operational tasks, including vetting and creating new customer accounts in our ERP system and Salesforce, triaging email inboxes, delegating incoming requests, processing inquiry cases in Salesforce, reviewing and completing customer/vendor forms and customer questionnaires. The role also includes collaboration with multiple departments and occasional backup for the Receptionist and Mail Clerk. Day to Day: • Manage Salesforce Inquiry Case queue for tasks such as new account setup, ERP account migrations, and customer account updates. • Triage department email inboxes, ensuring all messages are reviewed and delegated within 24 hours. • Refer complex inquiries to appropriate individuals or departments. • Assist with distributor onboarding and e-commerce account maintenance. • Provide backup...
