2 delivery specialist jobs found

Child Support - Remote in Norh Dakota - Customer Support Specialist Team ND supports a blended workplace model which embraces home-based, remote employees. This position will telecommute and must live in ND. Some travel may be required. We are seeking a Customer Support Specialist who is a compassionate, patient, and people-oriented professional to join our team. In this role, you will play a key part in supporting internal and external customers, and partner agencies by providing clear, and accurate information related to child support. The ideal candidate communicates effectively, thinks critically, has problem-solving abilities and can explain complex financial concepts in a straightforward, pleasant manner. If you enjoy supporting customers, balancing multiple tasks, and working in a fast-paced environment, we'd love to hear from you. Customer Support Specialist Responsibilities: Spend more than half of your week responding to child support inquiries from...

Job Description: The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted with proactively providing high-touch engagement, anticipating customer needs, and ensuring these strategic clients achieve maximum value. The Specialist demonstrates exceptional trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team. In this role you will... Provide proactive, high-touch technical support to larger enterprise customers, including regular scheduled check-ins, rapid priority responses, and personalized engagement. Manage and resolve complex and critical technical issues, identifying and mitigating underlying causes to prevent future incidents. Act as a dedicated point of contact for elite...