2 design engineer jobs found

Position Description & Qualifications Serco Inc. is seeking a motivated Microsoft 365 (M365) Enterprise Support Engineer to join our IT support team - ( 100% remote ). The ideal candidate will assist in managing and troubleshooting M365 services, particularly SharePoint Online (SPO) and Power Platform, and provide end-user support for collaboration tools within the Microsoft ecosystem. The role will entail liaising with Microsoft, other technical teams and or 3rd Parties to address business needs. They will report into the Global M365 Tenant Services manager for governance and support.??Upon securing this role, the engineer will join a dynamic team to help lead the design, implementation, and support of M365 services and other collaborative tools on?a large enterprise scale. This position is contingent upon your ability to obtain/maintain a DoD Secret security clearance In this role you will: Provide second-line support for M365 applications,...

*This role can be located almost anywhere in the U.S. No relocation offered. What You Will Do: Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways: Fully understands details of client's data and Acxiom's marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data. Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness. Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction. Researches, trouble shoots, administers application administration, conducts application user training, and code changes. Sees the whole picture and adjusts work accordingly. Point-of-contact for clients...