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Or
Product Support Director
Oracle Albany, NY, USA
Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

Dec 22, 2025
TT
Internship
 
IT Support Intern
TakeTwo Interactive New York
Who We Are: Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at http://www.take2games.com . While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business...

Dec 10, 2025
CC
Expert Database Architect Data Warehouse / UISIM Support
Campbell Consulting Services of Tallahassee Albany, NY, USA
Client: NYS Department of Labor (DOL) Location: Albany, NY (Hybrid – 50% onsite) Duration: 30 months Target Start: December 5, 2025 Employment Type: Full-time Contract | Schedule: Standard business hours (EST) Clearance/Work Authorization: U.S. work authorization required ( no sponsorship available ) About the Role The New York State Department of Labor seeks an Expert Database Architect to support its UISIM and Data Warehouse modernization projects. You will provide senior-level database architecture, modeling, and performance optimization across DB2, Oracle, IBM DataStage, Cognos, and Snowflake systems within a Red Hat Linux environment. This role blends hands-on administration , data modeling , and AI/ML data preparation within a highly collaborative, multi-platform data ecosystem. What You’ll Do Monitor and tune databases (DB2, Oracle, Snowflake) for performance, security, and reliability. Maintain and enhance data models using Erwin...

Nov 27, 2025
CV
Part time
 
Direct Support Professional (Per Diem)
Camphill Village USA, Inc. Copake, NY, USA
The Position : We’re looking to hire per-diem Direct Support Professionals (DSP). The pay rate we’re offering is $18 per hour. The Organization: Located in Copake, NY, Camphill Village USA was founded in 1961 with a mission of being an integrated residential community where people with developmental differences are living a life of dignity, equality, and purpose. Why Should You Apply? Our staff to resident ratio is unusually low, allowing time for relationships to develop and a high quality of care to be given to each and every individual. We care about your retirement-- to help fund your 401k, Camphill Village will contribute 5% of your pay to your retirement account. Other benefits on-the-job training, and a diverse, beautiful, and non-traditional work environment. We also have a fabulous coffee shop, bakery, and Café on site which serves delicious soups, salads, and other meals! Requirements: · Prior experience working with elders is preferred. · Must be...

Dec 24, 2025
Gu
Managing Consultant - Life Sciences Advisory - Patient Support Programs (Pharma)
Guidehouse New York, NY, USA
Job Family *: * Strategy & Transformation Consulting Travel Required *: * Up to 25% Clearance Required *: * None The Life Sciences - Patient Services team provides program design, implementation, and monitoring services to pharmaceutical, biotechnology, and medical device, companies. We support our clients across the lifecycle of a product to determine the right suite of Patient Support Programs (PSPs), bring them to life through strong partnerships with both manufacturers and third-party vendors through implementation, and ensuring that they are achieving their strategic intent through nuanced and bespoke program monitoring solutions. Common Patient Services projects include: Defining patient treatment journeys, identifying potential Patient Services engagement points, key barriers, and areas of unmet need to inform design of potential PS offerings Conducting secondary market research on competitor/analog offerings Conducting...

Dec 23, 2025
KeyBank
Lead Operations Analyst (Payment and Deposit Applications Operations Support)
KeyBank NY, USA
Location: 4910 Tiedeman Road, Brooklyn Ohio The work schedule for this position is typically Monday - Friday 8:00 p.m. - 4:30 a.m. EST. Selected person will also participate in weekend testing and validation rotation. This role will support multiple functions and processes within Payment and Deposit Operations, focusing primarily on application and operational support. It is an After-Hours PDSS Analyst Position, responsible for ensuring operational continuity and support during non-standard hours across multiple critical areas, including ACH validation, CP4 VIP processing, Lockbox support, modernization projects, access control certifications, and process improvement initiatives. This role combines technical expertise with analytical skills to enhance efficiency, reduce errors, and strengthen client service reliability. Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced foundation...

Dec 23, 2025
Gu
Associate Director - Life Sciences Advisory - Patient Support Programs (Pharma)
Guidehouse New York, NY, USA
Job Family *: * Strategy & Transformation Consulting Travel Required *: * Up to 50% Clearance Required *: * None What You Will Do *: * The Patient Services team provides program design, implementation, and monitoring services to pharmaceutical, biotechnology, and medical device, companies. We support our clients across the lifecycle of a product to determine the right suite of Patient Support Programs (PSPs), bring them to life through strong partnerships with both manufacturers and third-party vendors through implementation, and ensuring that they are achieving their strategic intent through nuanced and bespoke program monitoring solutions. In this role you will be accountable for growing and managing client relationships while managing client expectations. You will become the client's trusted advisor that contributes to the "key client" business development strategy. You will be accountable to develop business with new buyers within key client/s,...

Dec 23, 2025
HG
Full time
 
Sr Telecom Support - L3 (Onsite)
HTC Global Services NY, USA
Job Description Key Responsibilities: Advanced Telecom Operations & Escalations Act as the final L3 escalation point for all telecom-related incidents including SIP failures, PRI issues, MPLS/SD-WAN outages, QoS degradation, and PSTN connectivity failures. Troubleshoot complex issues involving call routing, voice gateway configurations, SBCs, QoS policies, jitter/latency anomalies, and WAN circuit performance. Perform deep-dive analysis using CDRs, traces, SIP logs, and provider diagnostics. Telecom Infrastructure Management Manage and optimize enterprise telecom infrastructure including: SIP Trunks / SBCs PRI/ISDN/E1 links MPLS, SD-WAN, and DIA circuits VoIP infrastructure and gateways UC platforms (CUCM, Teams Direct Routing, Avaya, etc.) Oversee number management, DID allocation, and porting processes. Telecom Service Provider & Vendor Management Interface with carriers & telco vendors for escalations, fault resolution, SLA disputes, and...

Dec 22, 2025
ML
RN - Clinical Support Consultant
MetLife Oriskany, NY, USA
Must be within a commutable distance of the Oriskany, NY, Tampa, FL, Cary, NC, Aurora, IL, Bloomfield, CT, office location In office once a month for meetings Training - 8 - 10 weeks, M-F virtual (8 - 4pm) EST Shift: 8 hour day + 1/2 hour lunch. Start time flexible from 7 - 9am EST. Start Date: 03/2/2026 Key Responsibilities: · Provides professional medical, technical, consulting advice, and recommendations in support of claims evaluation, investigation and assessment for various claims-related departments, while managing assigned caseload of complex case applying specialized training and knowledge to the assessment of cases and acting as a resource on clinical and technical issues. · Conducts complex research, review and analysis of medical records, treatment plans and claim information. · Provides recommendations regarding claimants' current potential functional abilities and develops goal-focused return-to-work plan. · Assess training needs and creates,...

Dec 22, 2025
Lensa
Full time
 
Desktop Support Technician I
Lensa New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for NuAxis Innovations. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Desktop Support Technician I Location New York, NY # of openings 1 Salary Range (Min-Max) 00 We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to...

Dec 22, 2025
CT
Passport Support Manager
Cgi Technologies Corporation New York, NY, USA
Passport Support Manager Category: Leadership and Management Roles Main location: United States, New York, San Juan Position ID: J1225-1603 Employment Type: Full Time Position Description: The Passport Support Manager is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract performance. The Passport Support Manager shall liaise with DOS staff and have full authority to act on behalf of the Contractor within the scope of operations at the location, including personnel management and hire/fire authority. This position is located in San Juan, Puerto Rico. Your future duties and responsibilities: . Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards . Responsible for Daily Reporting and with input from the Government...

Dec 22, 2025
EH
Certified Peer Support Specialist
Elevance Health New York, NY, USA
Work location: Virtual This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Work Hours: Monday - Friday, 10am - 6:30pm EST Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Please note: This position requires a Peer Support Certification. The Certified Peer Support Specialist is responsible for care coordination and/or care management activities focused on the wellness and recovery of members. Primary duties may include but are not limited to: Identifies opportunities for engagement of members and their families in forming a...

Dec 21, 2025
CO
Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home)
Capital One Financial Corporation Albany, NY, USA
Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, you will be part of a talented team responsible for executing activities in a fast-paced environment. You will contribute to a customer-centric culture, drive continuous improvement, innovation and be a champion for change. An associate in this role will be expected to support operational processes while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience. General Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation Support processes connected to internal and external systems leveraged across the ATM & Cash environment Review profile onboarding...

Dec 21, 2025
KeyBank
Full time
 
Lead Operations Analyst (Payment and Deposit Applications Operations Support)
KeyBank Albany, NY, USA
Location: 4910 Tiedeman Road, Brooklyn Ohio The work schedule for this position is typically Monday - Friday 8:00 p.m. - 4:30 a.m. EST. Selected person will also participate in weekend testing and validation rotation.This role will support multiple functions and processes within Payment and Deposit Operations, focusing primarily on application and operational support. It is an After-Hours PDSS Analyst Position, responsible for ensuring operational continuity and support during non-standard hours across multiple critical areas, including ACH validation, CP4 VIP processing, Lockbox support, modernization projects, access control certifications, and process improvement initiatives. This role combines technical expertise with analytical skills to enhance efficiency, reduce errors, and strengthen client service reliability. Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced foundation between...

Dec 21, 2025
GL
Manager, BenTech Support & Solutioning
Guardian Life New York, NY, USA
Role Summary: Our Digital team is seeking a Manager, BenTech Support & Solutioning, who will lead a dynamic team of API Solution Leads and BenTech Partner Support Leads. This leader will be responsible for shaping the strategy of partner integrations and maturing the support model for our benefits technology ecosystem. The ideal candidate has leadership experience, deep knowledge of Benefits Technology, and a commitment to continuous improvement and customer excellence. This is an exciting time to join Guardian as we accelerate our digital capabilities across product, experience, benefits administration, and broker technology. Our goal is to cement our market leading position and innovate using technology to capitalize on new market opportunities. This is a unique opportunity to shape the future of Group Benefits and deliver meaningful change for our customers and partners You Will: Manage, mentor, and develop a team of API Solution Leads and BenTech Partner...

Dec 21, 2025
KeyBank
Full time
 
Lead Operations Analyst (Payment and Deposit Applications Operations Support)
KeyBank Albany, NY, USA
Location: 4910 Tiedeman Road, Brooklyn Ohio The work schedule for this position is typically Monday - Friday 8:00 p.m. - 4:30 a.m. EST. Selected person will also participate in weekend testing and validation rotation. This role will support multiple functions and processes within Payment and Deposit Operations, focusing primarily on application and operational support. It is an After-Hours PDSS Analyst Position, responsible for ensuring operational continuity and support during non-standard hours across multiple critical areas, including ACH validation, CP4 VIP processing, Lockbox support, modernization projects, access control certifications, and process improvement initiatives. This role combines technical expertise with analytical skills to enhance efficiency, reduce errors, and strengthen client service reliability. Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced foundation between...

Dec 21, 2025
AG
e-Discovery Support Specialist, Litigation Support (6416)
Attorney General, Office of the Albany, NY, USA
NY HELP No Agency Attorney General, Office of the Title e-Discovery Support Specialist, Litigation Support (6416) Occupational Category Legal Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $62223 to $62223 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Exempt Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address The Capitol City Albany State NY Zip Code 12224 Duties Description Administration Division Practice Technologies Group - Albany e-Discovery Support Specialist Reference No. PTG ALB EDSS_6416Application Deadline is January 16, 2026Salary is $62,223To be considered for this opportunity, submit a complete application online at ag.ny.gov/job-postingsThe Practice Technologies...

Dec 19, 2025
CBRE
Sales Support Senior Manager
CBRE New York, NY, USA
Sales Support Senior Manager Job ID 237272 Posted 19-Nov-2025 Service line Advisory Segment Role type Full-time Areas of Interest Property Management, Sales Support Location(s) Chicago - Illinois - United States of America, New York - New York - United States of America About The Role: The role is to provide support to the IPM Client Solutions team. You will partner with the business and the internal marketing team on development and production of tailored, winning tenders to clients. This role requires the ability to perform under pressure, manage multiple shareholders including clients, pull many separate pieces and parties together to deliver excellent materials on specific timelines. This role is based in New York, NY USA. Some travel required. What You'll Do: Act as project coordinator through the IPM prospecting phase, liaising with the IPM Sales and USCS Client Intelligence teams. Conduct customer research and due diligence on...

Dec 19, 2025
HS
Full time
 
Behavior Support Coach / ABA Experience
HeartShare Human Services NY, USA
HeartShare is seeking a dedicated and enthusiastic Behavior Support Coach to join our preschool special education team. In this role, you will work with children ages 3-5 to support their behavioral development in a nurturing, play-based environment. You will have the opportunity to assess, plan and implement individualized behavior strategies, collaborating with families, teacher and a multidisciplinary team to help children achieve their educational and developmental goals. Primary Responsibilities and Essential Functions of Position: Support classroom modifications and behavior management strategies Train ABA staff in assessments, DTT, NET, and data collection Assist in developing and reviewing ABA programs and behavior plans Coach staff on implementing Behavior Intervention Plans (BIPs) Conduct behavior observations and data collection (ABC, frequency, duration) Create classroom materials (visual aids, token boards, PECS, etc.) Provide...

Dec 19, 2025
Am
Associate Pilot Support Specialist (Part Time, Contractor)
Amplify NY, USA
A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visitamplify.com.The role of the Pilot Support Associate is crucial in the sales organization, as it involves providing support to leaders and teachers during the sales and pilot implementation process. The individual in this position will assist the product specialist and sales team in two primary areas. Firstly, they will support the...

Dec 16, 2025
Lensa
Full time
 
IT Help Desk Specialist
Lensa New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for City of New York. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description The New York County District Attorney’s Office (DANY) has an immediate opening for an IT Help Desk Specialist in its IT Department. In this position, the Specialist is responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities Include But Are Not Limited To Perform high-level triage of computer and applications related problems to assign to proper unit or...

Dec 16, 2025
Ab
Full time
 
Customer Support Specialist- Field based remote- New York metropolitan area
Abbott New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Abbott. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking...

Dec 16, 2025
CW
Full time
 
Production Engineer, Support tooling (Tooling and Frameworks)
CoreWeave New York, NY, USA
CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. About The Role The Production Engineering team sits at the heart of CoreWeave’s reliability efforts. In this role, you’ll partner closely with our Support/CX teams to build, operate, and evolve internal tooling that enables a “Direct‑to‑Expert” support model at scale. You’ll define and ship AI‑assisted workflows, self‑service diagnostics, and platform integrations that reduce time‑to‑resolution and improve customer experience across our cloud. What You’ll...

Dec 16, 2025
EY
Full time
 
Manager of Executive Support Coordinator
EY New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for EY. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Join our Enterprise Support Services team and you'll be an integral part of our business enablement function that keeps our organization running strong. You'll use your interpersonal and communication skills (verbal and written)...

Dec 16, 2025
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