11 director service excellence jobs found

Job Title: Systems Administrator Job Description: As a Systems Administrator, you will be responsible for ensuring the availability and integrity of both physical and virtual infrastructure for Machinery Control Systems at the Naval Surface Warfare Center Philadelphia Division. Success in this role requires significant experience with virtualized environments and technologies. Responsibilities: Provide administrative support and ensure operating systems are fully patched and updated. Become a subject matter expert to support the VDI and any MCS development activities. Provide engineering support for virtual and physical enterprise servers and sustain the VDI. Monitor system performance, configuration, maintenance, and repair of physical/virtual server and storage systems. Maintain records of system downtime and equipment inventory. Apply revisions to host system firmware and software. Collaborate with vendors to assist in support...

Product Support Specialist Req number: R7287 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Product Support Specialist, you will be responsible for providing level 1 technical support for our a corporate tax software. Job Description We are looking for a Product Support Specialist to remotely provide level one technical support to a corporate tax software product. The Product Support Specialist will remotely...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Raymond James. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Summary Of The Position The IT Desktop Support Specialist is a hands-on role responsible for maintaining and supporting the Banks end user hardware systems, such as laptops, iPhones, tablets, printers, etc. The incumbent must be able to work in a team environment with our Infrastructure & IT Support Desk staff, as well as vendors, and be proactive in identifying issues, troubleshooting problems, and providing professional IT assistance to Bank employees. This position...

Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...

Description: The Customer Experience Specialist performs sales support functions to meet the needs and expectations of the Sales team through accurate order management facilitation. The CES has high level of client contact, acting as the liaison between the client and the company. The CES will positively manage communication between the sales team and other divisions of CI; they will assist in managing the overall experience of the client. The CES will be expected to work in the same passionate and fast paced environment of the sales force. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Solid understanding and ability to promote company and department procedures. Processes sales orders into the ERP; responsible for tracking from inception to completion once in Order form. Receives and reviews Vendor Acknowledgements for accuracy (verifies product description, pricing, ship date,...

Job Title: System Administrator (Desktop Support Technician) Location: Harrisburg, PA (Hybrid – Part-Time Telework) Duration: Contract Work Schedule: Onsite as needed (Telework currently temporary) Position Overview "Navitas Partners, LLC" is seeking an experienced System Administrator / Desktop Support Technician to provide advanced incident management and desktop support services within a multi-agency enterprise IT environment. This role focuses on delivering high-level technical support for desktop hardware, software, network connectivity, and user account management. The ideal candidate will be comfortable working both independently and within a collaborative team environment while supporting executive-level staff and enterprise users. Key Responsibilities Provide Incident Management and desktop support services Troubleshoot and resolve Windows and Mac OS issues Support Microsoft O365 applications and enterprise software...

Job Title: System Administrator (Desktop Support Technician) Location: Harrisburg, PA (Hybrid – Part-Time Telework) Duration: Contract Work Schedule: Onsite as needed (Telework currently temporary) Position Overview "Navitas Partners, LLC" is seeking an experienced System Administrator / Desktop Support Technician to provide advanced incident management and desktop support services within a multi-agency enterprise IT environment. This role focuses on delivering high-level technical support for desktop hardware, software, network connectivity, and user account management. The ideal candidate will be comfortable working both independently and within a collaborative team environment while supporting executive-level staff and enterprise users. Key Responsibilities Provide Incident Management and desktop support services Troubleshoot and resolve Windows and Mac OS issues Support Microsoft O365 applications and enterprise software...

Job Title: System Administrator (Desktop Support Technician) Location: Harrisburg, PA (Hybrid – Part-Time Telework) Duration: Contract Work Schedule: Onsite as needed (Telework currently temporary) Position Overview "Navitas Partners, LLC" is seeking an experienced System Administrator / Desktop Support Technician to provide advanced incident management and desktop support services within a multi-agency enterprise IT environment. This role focuses on delivering high-level technical support for desktop hardware, software, network connectivity, and user account management. The ideal candidate will be comfortable working both independently and within a collaborative team environment while supporting executive-level staff and enterprise users. Key Responsibilities Provide Incident Management and desktop support services Troubleshoot and resolve Windows and Mac OS issues Support Microsoft O365 applications and enterprise software...

Job Title: System Administrator (Desktop Support Technician) Location: Harrisburg, PA (Hybrid – Part-Time Telework) Duration: Contract Work Schedule: Onsite as needed (Telework currently temporary) Position Overview "Navitas Partners, LLC" is seeking an experienced System Administrator / Desktop Support Technician to provide advanced incident management and desktop support services within a multi-agency enterprise IT environment. This role focuses on delivering high-level technical support for desktop hardware, software, network connectivity, and user account management. The ideal candidate will be comfortable working both independently and within a collaborative team environment while supporting executive-level staff and enterprise users. Key Responsibilities Provide Incident Management and desktop support services Troubleshoot and resolve Windows and Mac OS issues Support Microsoft O365 applications and enterprise software...

ARKA Group L.P. (“ARKA”) is an advanced technologies company serving the U.S. military, intelligence community, and commercial space industry delivering next-generation solutions to support the national security space enterprise. Built on more than six decades of excellence, ARKA brings modern approaches and a culture of innovation to the challenges of today. Join the ARKA team to learn how Beyond Begins Here. Discover your next career opportunity now! Position Overview: Supporting ARKA’s King of Prussia site, the IT Help Desk Technician will be the sole onsite IT support for an office of approximately 70 end users. You will play a critical role in expanding and update the site. With a customer-centric approach, you will be responsible for diagnosing, troubleshooting, and documenting technical issues through onsite and remote support. This role will start in mid-July and will travel between ARKA sites prior to sitting full-time in September. Responsibilities:...