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10 experience manager jobs found

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Help Desk & IT Support experience manager Vermont
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PE
Full time
 
Customer Service Technical Support Administrator
Pearson Education Services Montpelier, VT, USA
Company Summary : At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology—and each other to surpass these boundaries—we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small. Pearson’s Online & Blended Learning K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school...

Jan 17, 2026
FI
National Accounts Support Mgr
FNAC ID FUJIFILM North America Corp Imaging Division Montpelier, VT, USA
Position Overview The National Account Support Manager reports to the Project Manager, Imaging Service and is responsible for the strategic oversight of service for assigned accounts and overall customer satisfaction. This role includes developing and implementing consistent account management processes across all accounts, focusing on equipment performance, service level attainment, reporting, communication, and meeting structures. The position entails detailed analysis, program creation, and implementation to achieve desired results. The National Account Support Manager will build long-term relationships with the customer's headquarters staff, store management, field service, and product teams. They will ensure quality service delivery that meets service levels and improves equipment uptime while maintaining high customer satisfaction. This role also supports the sales team by identifying and supporting service revenue opportunities within the account. This role will...

Jan 16, 2026
Or
Technical Analyst 5-Support
Oracle Montpelier, VT, USA
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities As a Sr. Principal Support Engineer, you will be utilized as the "proactive" technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction. You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues....

Jan 12, 2026
Or
Oracle Database Cloud Technical Analyst 4-Support
Oracle Montpelier, VT, USA
Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Jan 16, 2026
EG
Epic Beaker AP Support Analyst (Clinical Application Analyst)
Eliassen Group Montpelier, VT, USA
Epic Beaker AP Support Analyst (Clinical Application Analyst) Anywhere Type: Contract Category: IT Admin Industry: Healthcare Workplace Type: Remote Reference ID: JN -012026-104894 Date Posted: 01/05/2026 Shortcut: http://careers.eliassen.com/uziSsk Description Recommended Jobs Description: Our client, a leader in the healthcare field, is seeking an Epic Beaker AP Support Analyst to work 20 hours a week to provide specialized support for the Pathology department within their Epic Beaker Anatomic Pathology (AP) module. This role is ideal for an experienced analyst who can work independently, manage priorities, and collaborate effectively with pathology teams to ensure system functionality and meet evolving business needs. 100% Remote USA (Flexible hours- nights/weekends are OK) We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and...

Jan 13, 2026
Ak
?Senior Network and Computer Systems Administrator
Akima South Burlington, VT, USA
We are seeking an experienced Senior Network and Computer Systems Administrator to lead the administration, security, and optimization of the USCIS enterprise IT infrastructure. This role is critical in ensuring the availability, performance, scalability, and security of mission-critical network and systems services used to support USCIS operations nationwide. As a senior-level administrator, you will provide technical leadership and oversight of the network and server environments, support modernization initiatives, guide junior administrators, and ensure compliance with federal cybersecurity and IT governance frameworks. Location: On Site - Burlington VT New contract award..... join our winning team and apply now! Responsibilities Lead the administration of enterprise network and system environments supporting USCIS mission systems and users. Oversee installation, configuration, and maintenance of physical and virtualized server environments...

Jan 13, 2026
Or
Technical Analyst 3-Support (U.S. Citizenship Required)
Oracle Montpelier, VT, USA
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. The Support Engineer will provide technical expertise and customer-facing support for Oracle Analytics Cloud (OAC) and Fusion Data Intelligence (FDI). This role is responsible for troubleshooting complex issues, assisting customers in solution adoption, and ensuring a high-quality support experience. The ideal candidate has strong analytical skills, experience with Oracle Cloud applications, and a passion for resolving customer challenges. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. 4+ years of experience in a technical support or analytics engineering role. Hands-on experience with: Oracle Analytics Cloud (OAC) - dashboards, RPD modeling, data visualization Fusion Data...

Jan 12, 2026
Fu
Sr Project Team Support Engineer
Fujifilm Montpelier, VT, USA
Position Overview The Senior Projects Support Engineer provides highly visible remote technical, applications and system admin support for HCUS customers. Primarily supports TAC and MI Service with the management, execution, and administration of operational, billable, and more in-depth projects and support. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work, and general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet customers' needs, working outside of normal business hours and holidays is required. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to...

Jan 12, 2026
Ak
Full time
 
Senior Network and Computer Systems Administrator
Akima South Burlington, VT, USA
We are seeking an experienced Senior Network and Computer Systems Administrator to lead the administration, security, and optimization of the USCIS enterprise IT infrastructure. This role is critical in ensuring the availability, performance, scalability, and security of mission-critical network and systems services used to support USCIS operations nationwide. As a senior-level administrator, you will provide technical leadership and oversight of the network and server environments, support modernization initiatives, guide junior administrators, and ensure compliance with federal cybersecurity and IT governance frameworks. Position is contingent upon contract award. Responsibilities Lead the administration of enterprise network and system environments supporting USCIS mission systems and users. Oversee installation, configuration, and maintenance of physical and virtualized server environments (Windows/Linux), routers, switches, and firewalls. Design and implement...

Jan 11, 2026
Or
Oracle Database Performance Technical Analyst 4-Support
Oracle Montpelier, VT, USA
Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Jan 06, 2026
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