2 family medicine jobs found

We are seeking a Manager of Customer Support for North America for our teams based in Bohemia, NY and Marlborough, MA. In this position you will enable an elevated level of customer service through the sales order processing cycle. Grow with Us - Your Responsibilities: Lead and support a team of 8-10 Order Process Management Specialists on daily operational tasks and projects Responsible for achieving a high quality customer experience and ongoing process improvements Ensure adherence to global business processes and strategies Support daily order handling, purchasing, import/export, and order escalation activities Drive excellence in delivery with rapid escalation actions and establish strong relationships with internal and external stakeholders Define, communicate and manage client standards and changes, and participate in sales reviews Clear management of the escalation process to ensure adherence to a high level of delivery reliability Provide internal...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all....