7 health informatics analyst jobs found

Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...

This job is with Fiserv, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Operations Support Professional About Your Role As a Client Operations Support Professional at Fiserv, you will act as the primary operational contact for a defined client base, ensuring accurate daily reconciliation and validation of production work. You will...

Job Description Must be based in one of the following locations: Orlando, FL Kansas City, MO Nashville, TN Position Summary The Configuration Support Analyst configures solution-related service requests and supports application maintenance within the Support Services organization. The role is responsible for requirements gathering, system configuration, workflow validation, execution of change management processes, and consultation on solution build standards across supported applications. Duties and Responsibilities Provide Level 2 customer support for technical and functional issues via phone and electronic channels Conduct scope assessment, gather requirements, and configure application solutions Execute change management procedures and validate configuration accuracy through workflow testing Troubleshoot software defects, for ongoing support activities post-implementation Deliver consultation on best...

Job Description U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required. Must be based in one of the following locations: Orlando, FL Kansas City, MO Nashville, TN Position Summary The Configuration Support Analyst configures solution-related service requests and supports application maintenance for Federal Services clients within the Support Services organization. The role is responsible for requirements gathering, system configuration, workflow validation, execution of change management processes, and consultation on solution build standards across supported applications. Duties and Responsibilities Provide Level 2 customer support for technical and functional issues via phone and electronic channels Conduct scope assessment, gather requirements, and configure application solutions Execute change management...

Job Description This position requires onsite work in either Kansas City, MO, Orlando, Fl or Nashville, TN As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. U.S. citizenship required due to client contracts and must be based on U.S. soil. Must be able to obtain the appropriate government security clearance applicable to your position. Responsibilities As an Associate Support Engineer, you will be the...

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary of the Job: Engage with end users through tickets, projects, and meetings. Expected to effectively communicate and coordinate with end users, IT, and vendors by accurately logging, monitoring, and escalating tickets when applicable. Evaluate current operations processes and systems to recommend changes to improve our customer and employee experiences. Perform end user testing along with assisting in coordinating test plans. Administer access and corresponding audits of supported platforms and applications. Primary focus is resolving tickets with a sense of urgency and work with team members to communicate end user training opportunities. About This Role: System Support Utilize a ticketing system to provide escalation...