41 help desk it support jobs found

Department: Medical Clinic Days and Shifts: Full-time position Mainly Monday – Friday from 7 or 8 AM – 5 or 7 PM or could work 4 days a week. Varied hours: up to 32-40 hours per week Works Saturday (8 AM – 12 PM) and Sunday (11 AM – 3 PM), as needed. Description: Assists the Physician and/or Physician’s Assistant, Advanced Registered Nurse Practitioner in providing patient care to the clinic patients as directed. Relates effectively with other staff for continuity of care; maintains satisfactory relations with other departments of Health Center, participates in all phases of education, maintenance of records, and upgrading of policies, procedures, and skills. Facilitates a friendly, efficient, professional atmosphere within the office. Assists in the operations of the clinic as directed and maintains clinic in proficient and efficient manner. Requirements Educational/Experience: Current AAMA (American Association of Medical Assistants)...

Summary The Medical Support Assistant (MSA) serves within the Specialty Care Service Line with the Iowa City VA Healthcare System in Iowa City, IA. The MSA performs duties related to the receipt, intake, and indexing of health and administrative information. The incumbent will interface with personal computer (PC) applications as well as numerous Vista applications. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency US Citizens. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Duties The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient's...

Company Description Why Wellmark : We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! Learn more about our unique benefit offerings here. Job Description Use Your Strengths at Wellmark! About the role: As a Medical Policy & Coding Support Coordinator, you will play a key role in supporting medical policy functions by providing medical coding, system configuration, and administrative and operational support. Using your medical coding knowledge, you will also perform coding analyses and utilization reporting to recommend necessary...

Company : HM Insurance Group Job Description : JOB SUMMARY This role provides critical sales account support for HM Insurance Groups' Stop Loss Business Unit, facilitating the seamless implementation and ongoing administration of group accounts. The incumbent will be instrumental in assisting the sales team by managing complex, stop loss sales cycle tasks and acting as a primary point of contact for resolving issues related to RFP intake, underwriting, account implementation, and ongoing group account service. This position requires significant expertise within the Stop Loss or employer benefits discipline and involves direct interaction with producers, clients, and sales representatives to ensure comprehensive workflow support on new business and renewal activities. The incumbent will also contribute to and manage small to medium projects within their assigned area. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files....

This position is a half-time counseling positon devoted to District-level support to counselors as outlined in the description below. TITLE: School Counseling Support Specialist POSITION TYPE: TCHR HIRING SPECIFICATIONS: Required Education and Experience: Master’s degree in School Counseling; Iowa professional service license (or eligibility to obtain). Five (5) years successful K12 school counseling experience. Demonstrated leadership in hiring, coaching, or program coordination. Desired Education and Experience: Experience supervising interns or mentoring new counselors. Prior work with university partnerships or educator preparation programs. Bilingual or multilingual proficiency. Skills, Knowledge, and Abilities: Deep understanding of the ASCA National Model, Multi-Tiered System of Supports, and current best practices in counseling. Skill in adult learning design, facilitation, and data-driven program evaluation. Strong...

Join our Business Office team at the College of Dentistry ! We are seeking a passionate and detail-oriented person to play a key role in supporting our dentistry revenue cycle. You will be contributing to our success by helping patients navigate the complexities of insurance and ensuring their financial well-being! For a full job description, please send an e-mail to COD-Requisitions@iowa.uiowa.edu. Responsibilities: o Providing financial guidance on insurance coverage, out-of-pocket costs, and down payments. o Approving student lab orders after securing required payments. o Managing Medicaid verification and updating records to ensure proper coverage. o Reviewing patient eligibility and benefits to inform providers of coverage lapses. o Educating students on insurance processes to enhance their understanding of dental business operations. o Handling patient inquiries regarding balances, setting up payment plans, and collecting payments. o Processing...

Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America’s major cities and America’s smaller regions. The services we offer—faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service—are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Take incoming calls in a call center...

Summary This position is located within Readjustment Counseling Service, and its primary purpose is to provide administrative and clerical support to a multi-disciplinary team providing counseling services to veterans with readjustment problems. By virtue of the mission of the Vet Center, the incumbent is the only administrative person located on site thus becoming responsible for many of the administrative, fiscal, and supply support functions for the Vet Center team. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation. Note: Veterans Preference does...

BHS Summer School Support Associate Title: HS Summer School Support Associate Status: Non-Exempt, Hourly Reports To: Building Principal Pay Schedule: SUPERVISOR ASSOCIATES Dates: June 4th - June 26th Hours: 3.5 Hours Per Day SUMMARY/REQUIREMENTS Responsible for supporting students and the Summer School Coordinator with academic recovery. This position will contribute to the efficient functioning of summer school initiatives through adept coordination, student supervision, and proactive assistance to educators and staff. Assist in the management of assignments and tasks in Google Classroom Assist in the management of attendance Support students in planning for and completing all required modules Requirements: Current Boone CSD Employee High School Diploma or equivalent PHYSICAL REQUIREMENTS AND WORKING CONDITIONS: PHYSICAL ACTIVITIES Amount of Time None Under 1/3...

Wellness & Recovery Specialist - Peer Support Certified Schedule: Monday-Friday, 8:00am-5:00pm CST *Candidates must be able to work Central Standard Time. Virtual:? _?_ This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. A proud member of the Elevance Health family of companies, Carelon Behavioral Health uses our powerful combination of experience, expertise, dedication and...

University of Iowa Health Care's department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) for an entry-level customer service and financial related position in the healthcare industry. The RCR will provide exceptional customer service to our external customers: patients, insurance contacts, etc; as well as internal customers. You will support our "Service Excellence" standards to all our customer groups, utilize tools and processes to make independent decisions and you will maintain integrity and treat internal and external customers respectfully. This position is located in a high-volume web-based application environment, and you must have a demonstrated ability to prioritize, multi-task & quickly change focus in fast-paced team environment. RCR positions can be a liaison to an assigned hospital department and must have the ability to exhibit compassion and empathy when working directly with...

Administrative Support Assistant 2 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5335874) Apply ? Administrative Support Assistant 2 Salary $35,963.20 - $52,353.60 Annually Location Davenport - 52803 - Scott County, IA Job Type Full-time Job Number 26-03023 Agency 227 Corrections - Community Based Corrections - Davenport Opening Date 05/07/2026 Closing Date 5/17/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Mary Lee Neff (marylee.neff@iowa.gov) Description Questions Job Description As anAdministrative Support Assistant 2, this position is to provide support services for case managers and management to include being a receptionist for field services clients reporting in for appointments, answering telephone calls from clients and community members and directing the caller to the appropriate staff person and proofing reports. Central point of coordination for processing EDMS and eFiling...

The Extended Technical Support Team Lead position is a player-coach role that blends hands-on technical expertise with frontline leadership. This role serves as the primary escalation point for complex or high-impact issues, guiding IT Support Analysts and IT Support Consultants in troubleshooting, security-patch planning, and lifecycle management of Windows and MacOS environments across the University’s academic and administrative units served by Extended Technical Support. In addition to managing day-to-day ticket queues and project priorities, the Team Lead coaches staff through regular feedback, mentoring, coordinating training for service level consistency, and monitoring compliance with Information Technology Services policies, software licensing requirements, and data-security standards. This onsite role partners with campus stakeholders to anticipate technology needs, champion process improvements, and report service metrics to leadership, ensuring the team is...

The University of Iowa Libraries is seeking to hire a Web Application Developer (Digital Scholarship & Publishing Support) (PIA2/4B) in our Libraries Information Technology (LIT) department. Reporting to the Application Development lead in LIT, the Web Application Developer supports the design, development, maintenance, and modernization of custom web applications that support research, teaching, and digital scholarship across the University of Iowa. The position works in close partnership with the Research Manager in the Digital Scholarship and Publishing Studio, who serves as Product Owner and Business Analyst, providing research context, requirements definition, and stakeholder coordination. The Web Application Developer contributes technical expertise to the implementation of scalable, maintainable web solutions and complements the GIS Specialist role by focusing on general-purpose web application development rather than...

The University of Iowa Libraries is seeking to hire a Web Application Developer (Digital Scholarship & Publishing Support) (PIA2/4B) in our Libraries Information Technology (LIT) department. Reporting to the Application Development lead in LIT, the Web Application Developer supports the design, development, maintenance, and modernization of custom web applications that support research, teaching, and digital scholarship across the University of Iowa. The position works in close partnership with the Research Manager in the Digital Scholarship and Publishing Studio, who serves as Product Owner and Business Analyst, providing research context, requirements definition, and stakeholder coordination. The Web Application Developer contributes technical expertise to the implementation of scalable, maintainable web solutions and complements the GIS Specialist role by focusing on general-purpose web application development rather than geospatial systems. The position receives guidance...

University of Iowa Health Care’s department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) for an entry-level customer service and financial related position in the healthcare industry. The RCR will provide exceptional customer service to our external customers: patients, insurance contacts, etc; as well as internal customers. You will support our “Service Excellence” standards to all our customer groups, utilize tools and processes to make independent decisions and you will maintain integrity and treat internal and external customers respectfully. This position is located in a high-volume web-based application environment, and you must have a demonstrated ability to prioritize, multi-task & quickly change focus in fast-paced team environment. RCR positions can be a liaison to an assigned hospital department and must have the ability to exhibit compassion and empathy when working directly with patients and/or their families. This position is...

The College of Liberal Arts and Sciences (CLAS) intends to hire at either the Systems Analyst or Systems Administrator based on the qualifications of the successful candidate. Please indicate in your cover letter the position you wish to be considered for or indicate both. The position of Systems Analyst or Administrator for the University of Iowa College of Liberal Arts and Sciences (CLAS) works to support geographic information systems (GIS) throughout the college, and the university. This position works with the Senior GIS Administrator to offer technical support across campus (CLAS TS, ITS, etc.). This position will positioned with CLAS TS but be housed with the School of Earth, Environment, and Sustainability (SEES) where they offer instructional, technical support, hardware training, and other relevant support for things related to GIS and geospatial data. Key Responsibilities: Perform geospatial data analysis technique as needed to support faculty, staff,...

Student Services Support Provider Supervisor: Principal or Director of Student Services Contract Length: 190 Job Classification: Professional Support FLSA Status: Salary Non-Exempt Job Summary Carry out valid and systematic procedures to identify students who need additional support and who are not meeting or not expected to meet the established goals of the educational program (academic, personal/social, career/vocational) for students including, but not limited to, those who struggle with social skills and appropriate behavior and who are homeless, school dropouts, returning dropouts, and potential dropouts. Develop and carry out instructional programs for at-risk students, Essential Functions Develop individualized plans to collect relevant data on identified students. Collect and analyze comprehensive student data to make educational decisions. Use discretion and independent judgment to provide at-risk students programming that aligns with the student...

JOB DESCRIPTION The Customer Service / Tech Support Rep (Tech Products, Bilingual: English/Spanish) – Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “ World’s Best Workplaces ,” “ Happiest Employees ,” and “ Best Companies for Career Growth ” awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you! As a remote Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.), you’ll join an...

Allamakee County Assessor's Office Is accepting applications and resumes for the position of OFFICE CLERK (GIS SUPPORT) More detail can be found at https://allamakeecounty.iowa.gov/employment. We must have the application filled out and sent to us as well as your resume. Please visit https://allamakeecounty.iowa.gov/employment to download the application and email it to kroney@allamakeecounty.iowa.gov. JOB SUMMARY: Responsible for customer service, credits and exemption applications, transfers of property, sales data entry, claims, general office tasks. Performs other duties needed as designated by the Assessor. The position will receive training to provide backup support for Geographic Information System (GIS) mapping functions. ENTRY REQUIREMENTS: High school diploma or GED equivalent. Computer literacy. Ability to read legal descriptions, knowledge of Microsoft Outlook, Word, & Excel, Adobe Acrobat Pro. Must have a valid Iowa Driver's license....

Meet Vestis®: For the People Who Make It All Work At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, and focused on what matters most. More than a provider, we are a partner in productivity, trusted to keep you running. Join us and build a career supporting the people who make it all work. Overview The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful RSSs must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions Safely operate...