2 help desk it support jobs found

Description Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Work We are seeking a System Administrator / DevOps Engineer to support secure, automated deployments and manage cloud infrastructure in a high security, cleared government environment. This role is critical in reducing system downtime, accelerating update cycles, and ensuring infrastructure resilience and compliance with federal security standards. Job Location: Primarily remote, with occasional business travel to Washington, D.C. and Monterrey, California What You Will Do: Design, implement, and maintain secure, automated CI/CD pipelines to support rapid and reliable software deployments. Manage and monitor cloud infrastructure (AWS, Azure, or other government-authorized platforms), ensuring high availability and compliance with...

Senior Support Operations (AWS, Python, ServiceNow, SQL, Data Platforms) This role will provide customer first technology support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to: end user support, IT Incident Management, Change Management, Problem Management and Knowledge Management. This position will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on data platforms support with an even mix of Windows PC’s, Macs, and Mobile Devices. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. Basic Qualifications: High School Diploma, GED, or equivalent certification At least 2 years of experience in managing IT projects or operations teams At least 2 years Technical Operations experience At...