Aston Carter
Auburn Hills, MI, USA
Job Title: Customer Account Specialist- Bilingual English/Spanish or English/Portuguese Job Description As a Customer Account Specialist, you will play a pivotal role in maintaining and nurturing strong relationships with customers, ensuring their needs and expectations are met. You will support customers with their orders, address their concerns, and collaborate closely with our outside sales team to manage accounts effectively. This position offers the opportunity to work on impactful projects and partner with various departments globally to drive success. Responsibilities Address and resolve customer inquiries, complaints, and issues in a timely and effective manner by partnering cross-functionally with other departments. Provide relevant information and recommendations to customers and Territory Sales Managers regarding our products and their parameters. Anticipate customer needs, identify potential issues, and develop solutions to improve service...
