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Help Desk & IT Support intelligence analyst Rhode Island
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Full time
 
Business Analyst with Customer Support experience
Concentrix North Kingstown, RI, USA
Job Title: Business Analyst with Customer Support experience Location: Omaha, NE (Onsite - 5 days a week) Job Summary: The Business Analyst and Customer Support Representative will be responsible for bridging the gap between IT and the business by using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders. This role also requires providing exceptional customer support and ensuring customer satisfaction. Key Responsibilities: Provide strong customer support by addressing customer queries and issues efficiently and independently. Perform detailed business analysis, identify business needs, and determine solutions to business problems. Utilize O365 suite of apps effectively for documentation and collaboration. Facilitate and participate in customer calls, working towards prompt and effective solutions. Analyze and interpret data using tools like Tableau...

Apr 13, 2026
Se
Systems Administrator
Serco Middletown, RI, USA
Position Description & Qualifications Looking for a Systems Administrator position that is engaging in high profile and challenging projects supporting the U.S. Navy? Serco has a great opportunity with the Naval Undersea Warfare Center (NUWC) Division supporting the Undersea Warfare Electromagnetic Systems Department, Technical Direction Agent and In-Service Engineering Agent (ISEA) for electromagnetic programs for U.S. Navy platforms, located in the beautiful surroundings of Middletown, Rhode Island. Serco supports the US. Navy MILSATCOM Systems and the NUWC Division which provides technical oversight for the implementation, integration, testing, operational support, training, integrated logistics engineering, and sustainment within the U.S Navy platforms for submarines, surface ships, aircraft, and facilities ashore. The mission and activities include overall research, development, and design oversight of Navy protected and wideband MILSATCOM systems and associated...

Mar 19, 2026
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