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UV
Full time
 
Medical Support Assistant
US Veterans Health Administration Johnson City, TN, USA
Summary The MSA performs duties related to support of services on the inpatient med-surgical, critical care, psychiatric, extended, and PACU care units of the hospital. The employee performs clerical/administrative duties that support the inpatient care processes during the length of stay. The MSA is an integral part of the interdisciplinary team and provides support for the care process across the division. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency NOTE: The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. Open to All U.S. Citizens. This position is one of the hybrid title 38 occupations reported among the occupations with the largest staffing shortages and, therefore, under 38 U.S.C. § 7412 waives the requirement to apply Veterans' preference to external applicants for appointments...

Dec 14, 2025
Or
Full time
 
Healthcare IT Project Manager - Critical Support
Oracle Nashville, TN, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Oracle. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Job Description: Federal Project Manager - Critical Support Company Overview: We’re on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It’s a big challenge, but big challenges are what we do best. We’re already transforming some of the world’s largest health systems—helping them...

Dec 30, 2025
Or
Oracle Health IT Support Lead and Client Success Owner
Oracle Nashville, TN, USA
Job Description Are you motivated by building strong client relationships and solving complex challenges? Join Oracle Health as an Oracle Health Senior Support Manager and help transform healthcare technology for our clients. If you're passionate about making a lasting impact for both clinicians and patients, we invite you to be a part of our collaborative team. At Oracle Health, we champion innovation and continuous improvement to advance the way healthcare organizations operate. As an Oracle Health Senior Support Manager, you'll be at the forefront of change and incident management, working directly with our clients to ensure their electronic healthcare system runs smoothly and efficiently. Your leadership will empower seamless experiences for users and help drive excellence in daily operations. What You'll Do: Serve as the primary contact and trusted advisor for all change and incident management at a key client site, building relationships grounded in...

Dec 27, 2025
MC
Full time
 
Product Support Owner - REMOTE
MultiColor Corporation Knoxville, TN, USA
The Global Data Project Manager is responsible for the planning, coordination, execution and successful delivery of a portfolio of multiple projects for the Multi-Color Analytics Platform (MAP) This role serves as a pivotal link between business stakeholders, technical teams and leadership, ensuring that enterprise data and analytics projects are delivered efficiently, on time, and aligned with strategic objectives. The successful candidate will possess a strong background in agile project management, deep understanding of data warehouse systems, and the ability to manage cross-functional, geographically dispersed teams. This is a remote opportunity. Candidates in Eastern Time Zone are encouraged to apply. Responsibilities Lead data and analytics projects using Agile techniques and methodologies. Manage end-to-end delivery of global data warehouse and analytics initiatives using agile frameworks (Scrum, Kanban, etc.), ensuring iterative delivery and continuous...

Dec 26, 2025
MC
Full time
 
Product Support Owner - REMOTE
MultiColor Corporation Knoxville, TN, USA
The Global Data Project Manager is responsible for the planning, coordination, execution and successful delivery of a portfolio of multiple projects for the Multi-Color Analytics Platform (MAP) This role serves as a pivotal link between business stakeholders, technical teams and leadership, ensuring that enterprise data and analytics projects are delivered efficiently, on time, and aligned with strategic objectives. The successful candidate will possess a strong background in agile project management, deep understanding of data warehouse systems, and the ability to manage cross-functional, geographically dispersed teams. This is a remote opportunity. Candidates in Eastern Time Zone are encouraged to apply. Responsibilities: Lead data and analytics projects using Agile techniques and methodologies. Manage end-to-end delivery of global data warehouse and analytics initiatives using agile frameworks (Scrum, Kanban, etc.), ensuring iterative delivery and continuous...

Dec 26, 2025
Lensa
Full time
 
Principal Tier 2 Remote Support Analyst
Lensa Nashville, TN, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for BAE Systems USA. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Join a Team that's Shaping the Future of IT Support At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a Principal Tier 2 Remote Support Analyst , you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. As a Principal Tier 2 Remote Support Analyst, you'll...

Dec 24, 2025
Or
Product Support Director
Oracle Nashville, TN, USA
Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

Dec 22, 2025
Highmark Health
Associate Account Support Analyst
Highmark Health Nashville, TN, USA
Company : United Concordia Dental Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing...

Dec 22, 2025
Or
Principal Support Engineer
Oracle Nashville, TN, USA
Job Description As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a diverse range of customer situations and escalated issues. Responsibilities As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as...

Dec 22, 2025
Highmark Health
Account Support Analyst
Highmark Health Nashville, TN, USA
Company : Highmark Inc. Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent has foundational knowledge and experience, is building higher-level knowledge and skills, and makes independent contributions to projects. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small...

Dec 21, 2025
CO
Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home)
Capital One Financial Corporation Nashville, TN, USA
Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, you will be part of a talented team responsible for executing activities in a fast-paced environment. You will contribute to a customer-centric culture, drive continuous improvement, innovation and be a champion for change. An associate in this role will be expected to support operational processes while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience. General Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation Support processes connected to internal and external systems leveraged across the ATM & Cash environment Review profile onboarding...

Dec 21, 2025
PNC
Loan Support Consultant - Special Loan Servicing - Midland
PNC Nashville, TN, USA
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Loan Support Consultant - Special Loan Servicing within PNC's Midland organization, you will be based remotely within the PNC Midland footprint. PNC provides a best in class office environment; and also supports remote and hybrid work environments. As an Loan Support Consultant within Special Loan Servicing, you serve as the primary liaison for coordinating requests from external parties regarding defaulted loans. Your responsibilities include reviewing and processing complex Commercial Real Estate (CRE) servicing requests-such as payments, disbursements, and other related activities-while ensuring...

Dec 21, 2025
Cornerstone OnDemand, Inc.
Full time
 
Senior Manager, Global Customer Support
Cornerstone OnDemand, Inc. Nashville, TN, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cornerstone OnDemand. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. About The Role As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support experiences to our enterprise SaaS customers. Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success. In this role you will… Team Leadership: Manage, mentor, coach a team of...

Dec 21, 2025
BC
Full time
 
IS System Support Director- CGS Administrators, LLC
BlueCross BlueShield of South Carolina Nashville, TN, USA
Summary CGS Administrators, LLC (CGS) is part of BCBSSC™'s Celerian Group of companies and provides a variety of services for Medicare beneficiaries, healthcare providers, and medical equipment suppliers in 38 states, supporting the needs of over 8.7 million Medicare beneficiaries and 103,000 healthcare professionals nationwide. The Production Support Department at CGS is responsible for the oversight and operational stability of internally developed systems, ensuring seamless performance and reliability. This team plays a critical role in meeting business metrics by proactively identifying and mitigating potential issues before they impact operations. This role will lead two primary functions: general production support for CGS’s proprietary applications and oversight of the Mainframe Development and Production Support team. The Director will manage a team of 19 direct reports, fostering a passion for excellence, collaboration, and customer satisfaction. Description...

Dec 20, 2025
BC
Full time
 
IS System Support Director- CGS Administrators, LLC
BlueCross BlueShield of South Carolina Nashville, TN, USA
Summary CGS Administrators, LLC (CGS) is part of BCBSSC™'s Celerian Group of companies and provides a variety of services for Medicare beneficiaries, healthcare providers, and medical equipment suppliers in 38 states, supporting the needs of over 8.7 million Medicare beneficiaries and 103,000 healthcare professionals nationwide. The Production Support Department at CGS is responsible for the oversight and operational stability of internally developed systems, ensuring seamless performance and reliability. This team plays a critical role in meeting business metrics by proactively identifying and mitigating potential issues before they impact operations. This role will lead two primary functions: general production support for CGS’s proprietary applications and oversight of the Mainframe Development and Production Support team. The Director will manage a team of 19 direct reports, fostering a passion for excellence, collaboration, and customer satisfaction....

Dec 20, 2025
BC
Service Support Specialist
Brunswick Corporation Knoxville, TN, USA
Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader (https://youtube.com/watch?v=ksuQ6B2j\ mA) committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation._ Innovation is the heart of Brunswick . * * See how your contributions will help transform vision into reality *: * Position Overview: Provides oversight within the parts and warranty focus area, supporting Brunswick Boat Group's (BBG) multi-brand organization. Interprets and applies BBG's warranty policies and procedures, ensuring consistency and efficiency in warranty and parts support operations. This position requires proactive problem-solving, independent decision-making, and cross functional collaboration to...

Dec 19, 2025
Lensa
Full time
 
DIVISION VICE PRESIDENT - OPERATIONS SUPPORT
Lensa Knoxville, TN, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Compass Group, North America. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. SSC SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group we create clean, safe, and distraction free learning environments for students of all ages. With a focus on a people first culture, growth opportunities, and supporting local communities we set the stage for a meaningful career in educational facilities nationwide. Job Summary The Division Vice President – Operations Support plays a critical...

Dec 18, 2025
Brunswick Corporation
Full time
 
Service Support Specialist
Brunswick Corporation Knoxville, TN, USA
Are you ready for what’s next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality: Position Overview: Provides oversight within the parts and warranty focus area, supporting Brunswick Boat Group’s (BBG) multi-brand organization. Interprets and applies BBG’s warranty policies and procedures, ensuring consistency and efficiency in warranty and parts support operations. This position requires proactive problem-solving, independent decision-making, and cross functional collaboration to drive process improvements and enhance dealer support. A strong...

Dec 17, 2025
Brunswick Corporation
Full time
 
Service Support Specialist
Brunswick Corporation Knoxville, TN, USA
Are you ready for what’s next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality: Position Overview Provides oversight within the parts and warranty focus area, supporting Brunswick Boat Group’s (BBG) multi-brand organization. Interprets and applies BBG’s warranty policies and procedures, ensuring consistency and efficiency in warranty and parts support operations. This position requires proactive problem-solving, independent decision-making, and cross functional collaboration to drive process improvements and enhance dealer support. A strong...

Dec 17, 2025
Or
Systems Analyst 1-Support
Oracle Nashville, TN, USA
Job Description As part of the Oracle Customer Success Services team, you will be a member of the international network of experts, who will contribute to global technology driven initiatives and innovation programs for continuous service improvements. Customer Success Services (CSS) is a unit within Oracle that enables long term advanced support relationships with many of Oracle's largest customers. Advanced Services Engineers (ASE) provide support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle's support-based intellectual property and customers' experiences throughout their involvement with Oracle's technologies. Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation, management, and use of Oracle technologies. Responsibilities Key Responsibilities: Learn from experts and contribute to bring value to our...

Dec 16, 2025
Humana
Agent Support Representative
Humana Nashville, TN, USA
Become a part of our caring community and help us put health first The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting, licensing, and certification), pre-enrollment inquiries, and agent commissions. Where you Come In *: * Perform inbound and outbound calls from internal and external selling agents in a fast-paced call center. Assist agents with all pre-enrollment inquiries including compliance verification, enrollment, product, and processes. Utilize documents, websites, and local networks to research and resolve inquiries of agents, involving Member enrollment and company products. Leverage internal documentation and websites, along with online resources to investigate, guide, and...

Dec 14, 2025
Cl
Full time
 
Placement Support Specialist
Clarvida Nashville, TN, USA
Summary The Placement Support Specialist I contributes to program excellence and integrity by working to maintain the appropriate number of admissions to the Therapeutic Foster Care program and carrying out assigned administrative and clinical duties. Essential Duties And Responsibilities Reviewing client referral material, presenting referrals to assigned foster parent(s) able to accept client(s) as a placement, facilitating placement of said client(s) in a foster home by communicating with Program Director, referral source, and the foster parent(s). Marketing and building internal and external relationships with referral sources and foster parents. Providing families (foster, biological, or adoptive) with training and support needed to create a therapeutic environment in the home. Participating in the on-call process as assigned. Supporting fellow team members to ensure the best outcomes for all Clarvida clients and families. Completing documentation...

Dec 13, 2025
Lensa
Full time
 
Leader, Technical Support
Lensa Knoxville, TN, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cisco. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. About The Team The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD (Customer Escalations Adoption and Deployment) Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki Support, Platform and Product Engineering and Product Management organizations to deliver top class Customer and Support Experience. As a People Leader within the...

Dec 13, 2025
Cornerstone OnDemand, Inc.
Senior Manager, Global Customer Support
Cornerstone OnDemand, Inc. Nashville, TN, USA
About the Role: As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support experiences to our enterprise SaaS customers. Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success. In this role you will... Team Leadership: Manage, mentor, coach a team of support professionals, fostering growth, engagement, and accountability. Set clear goals, monitor performance, and ensure high-quality, timely customer interactions. Operational Excellence: Take ownership of support operations for enterprise customers, developing and optimizing workflows and processes using cutting-edge SaaS support tools (e.g. AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience analytics) White Glove &...

Dec 12, 2025
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