10 it analyst jobs found

**Information Technology Services intends to hire either an IT Support Analyst (PIC1) or an IT Support Consultant (PIC2) based on the qualifications of the successful candidate. ** Do you have a strong interest in providing exceptional technical support to end users? Do you thrive in an active technical environment where no two days are the same? If so Extended Technical Support at the University of Iowa may be the place for you! Extended Technical Support, part of IT Services at the University of Iowa, is home to both IT Support Analyst and IT Support Consultants who provide direct support, consultation, guidance, and training to users and identify technical solutions. These roles are responsible for the basic design, installation, setup, and maintenance of security patches, operational integrity, and support of stand-alone and networked computer systems in both Windows PC and Macintosh environments. Key Job Duties (not all...

Posting ID 157865 Department Health Care Information Systems/UIHC Jobcode IT Support Analyst Working Title IT Support Analyst - Help Desk Details Position Summary This position is a full-time temporary position with a duration lasting no longer than 12 months at 40 hours/week. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems in a structured, high call volume Help Desk setting. The position provides basic technical support of hardware and software incidents and requests to UI Health Care faculty and staff. The position requires a professional demeanor, close attention to detail, and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. Work schedule will be Monday through Friday, 8:00am – 5:00pm. Responsibilities Routes all requests for advanced or...

Job Description Technical Solution Analyst I - Oracle Health (Federal Support) Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite - 3 days/week) U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required. Overview As a Technical Solution Analyst I on the Federal Aligned Support Team, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of contact for customers, delivering post-sales support, troubleshooting issues, and ensuring a high level of client satisfaction. You will act as both a problem solver and customer advocate, supporting healthcare clients while collaborating across internal teams to resolve complex issues. Key Responsibilities Investigate and resolve client issues by analyzing front-end applications,...

Job Title: Business Analyst with Customer Support experience Location: Omaha, NE (Onsite - 5 days a week) Job Summary: The Business Analyst and Customer Support Representative will be responsible for bridging the gap between IT and the business by using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders. This role also requires providing exceptional customer support and ensuring customer satisfaction. Key Responsibilities: Provide strong customer support by addressing customer queries and issues efficiently and independently. Perform detailed business analysis, identify business needs, and determine solutions to business problems. Utilize O365 suite of apps effectively for documentation and collaboration. Facilitate and participate in customer calls, working towards prompt and effective solutions. Analyze and interpret data using tools like Tableau...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The Client Support Analyst acts as the first point of contact for clients facing non-complex technical or service-related issues. This role will be responsible for the efficient and courteous service and resolution of general...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Clover Technical Support Specialist Clover Technical Support Specialist About your role: You will be the primary technical point of contact for small businesses using Clover® from Fiserv point of sale (POS) systems. You will own complex, multi-issue cases end-to-end-diagnosing across devices, apps, peripherals, and networks and use remote diagnostics to deliver clear, root-cause fixes. Success means balancing first-contact resolution, quality,...

University of Iowa Health Care's department of Patient Financial Services is seeking a 100% Instructional Services Specialist (Training Coordinator). As an Instructional Services Specialist for Patient Financial Services (PFS) Department, you will provide direct support, consultation, guidance and training to users and identify technical solutions for training programs for PFS employees. In this role, you will support daily operations through testing, education, implementation of new processes and project management in an effort to maximize user and organizational effectiveness. This position is primarily a combination of remote and onsite (hybrid) work locations. Remote work must be performed at an offsite location within the State of Iowa. Training will be held either on ONSITE at the HSSB building or via zoom, with location and length of training determined by the supervisor. Remote eligibility will be evaluated upon a...

Senior Applications Support SpecialistRemote - United StatesJR013371 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things _!_ We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion. This role is primarily remote but will require time on client site in Irvine, Califorina for knowledge transfer and meetings. The ideal candidate is in driving distance to Irvine. Standard working hours are 9:00 a.m.- 6:00 p.m. Pacific Time....

NOTE: Send your resume to recruiting@coventek.com Candidates must reside within a reasonable daily driving distance of Mount Pleasant, Iowa. This is not a remote or hybrid position. On ‑ site presence is mandatory . Work location 1200 E Washington St, Mount Pleasant, IA 52641 4 weeks of CERT training in Des Moines required. Interviews will be conducted on [April 16th and 17th] Short Description: The Iowa Department of Corrections (MPCF) is seeking an experienced, service‑focused Information Technology Specialist to provide comprehensive IT support within a 24/7/365 correctional environment. On-site presence is mandatory. Complete Description: The Iowa Department of Corrections (MPCF) is seeking an experienced, service‑focused Information Technology Specialist to provide comprehensive IT support within a 24/7/365 correctional environment. This role supports a user community of more than 1,500 individuals, including over 280...

Become a part of our caring community and help us put health first The Help Desk Support Technician 2 provides support to end users for computer, application, system, device, access and hardware issues. Utilize technical experience and customer service skill to assist end users to resolve incidents and fulfil requests remotely and escalate as needed. Involvement in project planning; installing, configuring, upgrading, and troubleshooting of computer-related hardware and software components, responding to and resolving customer requests; team leadership to ensure customer support expectations are addressed in accordance with policy, meeting service level requirements and providing excellent customer service. The Help Desk Support Technician 2: Identifies, researches, and resolves technical problems of moderate complexity. Responds to telephone, email and online requests for technical support. Documents, tracks, and monitors the problem using applicable...