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NY
Project Assistant (Application Support Specialist) (Helen Hayes Hospital) - 93703
New York State Civil Service West Haverstraw, NY, USA
NY HELP No Agency Health, Department of Title Project Assistant (Application Support Specialist) (Helen Hayes Hospital) - 93703 Occupational Category I.T. Engineering, Sciences Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $90681 to $113650 Annually Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Competitive Class Travel Percentage 5% Workweek Mon-Fri Hours Per Week 40 Workday From 8:30 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Rockland Street Address Helen Hayes Hospital 51-55 Rte 9W City West Haverstraw State NY Zip Code 10993 Duties Description Under the supervision of the Application Support Manager, the incumbent of the Project Assistant item will serve as Application Support Specialist and will manage and support computer programs dealing with the most sensitive...

Jan 19, 2026
ED
Operations Support Manager 2, Box # PIMS-997/51303
Education Department, State Albany, NY, USA
NY HELP No Agency Education Department, State Title Operations Support Manager 2, Box # PIMS-997/51303 Occupational Category No Preference Salary Grade 662 Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $103870 to $131298 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Office of Performance Improvement and Management Services Office of Facilities and Business Services Office City Albany State NY Zip Code 12234 Duties Description The New York State Education Department's (NYSED) Office of Performance Improvement and Management Services is seeking candidates for an Operations Support Manager 2 position in the Facilities and Business...

Jan 18, 2026
FI
National Accounts Support Mgr
FNAC ID FUJIFILM North America Corp Imaging Division Albany, NY, USA
Position Overview The National Account Support Manager reports to the Project Manager, Imaging Service and is responsible for the strategic oversight of service for assigned accounts and overall customer satisfaction. This role includes developing and implementing consistent account management processes across all accounts, focusing on equipment performance, service level attainment, reporting, communication, and meeting structures. The position entails detailed analysis, program creation, and implementation to achieve desired results. The National Account Support Manager will build long-term relationships with the customer's headquarters staff, store management, field service, and product teams. They will ensure quality service delivery that meets service levels and improves equipment uptime while maintaining high customer satisfaction. This role also supports the sales team by identifying and supporting service revenue opportunities within the account. This role will...

Jan 16, 2026
ED
Full time
 
Operations Support Manager 2, Box # PIMS-997/51303
Education Department, State Albany, NY, USA
Duties Description The New York State Education Department’s (NYSED) Office of Performance Improvement and Management Services is seeking candidates for an Operations Support Manager 2 position in the Facilities and Business Services Office. The incumbent of this position will report to the Director of Facilities and Business Services. Duties of this position include, but are not limited to, the following: Assist the Director in coordinating all functions of the office, including management of facilities and capital construction project administration; Support and provide oversight of the Departments health and safety initiatives, facilities operations, lease and space planning, fleet management, security services, office services and print plant operations; Review, research and recommend administrative rules, policies and procedures as they relate to office activities and internal controls; Ensure compliance with regional, state, and industry guidelines and...

Jan 16, 2026
TE
Part time
 
Part Time Operations Executive Support Manager
Tell Every Amazing Lady About Ovarian Cancer NY, USA
Operations & Executive Support Manager Part-Time | In-Person | Brooklyn, NY | We’re looking for someone who takes pride in creating structure out of chaos — a systems-minded professional who loves keeping people, projects, and priorities on track. We are seeking a motivated Operations & Executive Support Manager to join our team in a part-time capacity, with the genuine opportunity to transition to a full-time position based on performance and business needs. This role is ideal for a dedicated individual looking to grow their career with our foundation long-term. Are you a seasoned nonprofit professional who thrives in a dynamic, hands-on role and loves making things run smoothly? Our small but mighty Brooklyn community center is seeking an Operations & Executive Support Manager to work closely with our CEO and Marketing & Events Manager in running the heart of our organization. We’re a close-knit team of three full-time staff that values initiative,...

Jan 15, 2026
SS
Full time
 
FIT NYC Unified Help Desk Shift Supervisor/Dispatcher
SUNY System Administration New York, NY, USA
Job Description The Unified Help Desk (UHD) Shift Supervisor / Dispatcher plays a critical role in supporting campus operations by supervising help desk and dispatch functions during assigned shifts. This position ensures timely response to service requests, effective coordination of staff, and adherence to departmental procedures while maintaining a high level of customer service for the FIT community. The Shift Supervisor / Dispatcher acts as a working supervisor, providing real-time guidance, prioritizing requests, and serving as an escalation point for complex or urgent issues. Essential Functions Leadership & Supervision Lead, supervise, and mentor UHD shift staff, including full-time staff, student monitors, aides, and interns. Provide shift-level supervision in the absence of the UHD Manager, including attending meetings as requested. Coach staff on best practices for customer service, new technologies, procedures, and service delivery standards. Ensure...

Jan 11, 2026
SS
Full time
 
Unified Help Desk Shift Supervisor/Dispatcher
SUNY System Administration New York, NY, USA
The Unified Help Desk (UHD) Shift Supervisor / Dispatcher plays a critical role in supporting campus operations by supervising help desk and dispatch functions during assigned shifts. This position ensures timely response to service requests, effective coordination of staff, and adherence to departmental procedures while maintaining a high level of customer service for the FIT community. The Shift Supervisor / Dispatcher acts as a working supervisor, providing real-time guidance, prioritizing requests, and serving as an escalation point for complex or urgent issues. Essential Functions: Leadership & Supervision Lead, supervise, and mentor UHD shift staff, including full-time staff, student monitors, aides, and interns. Provide shift-level supervision in the absence of the UHD Manager, including attending meetings as requested. Coach staff on best practices for customer service, new technologies, procedures, and service delivery standards. Ensure appropriate...

Jan 11, 2026
TB
Syndicate Operations Analyst - FI Income Municipal Support
TD Bank New York, NY, USA
Work Location : New York, New York, United States of America Hours: 40 Line of Business: TD Securities Pay Detail: $95,000 - $115,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Preferred Qualifications: TD Securities' Municipal Syndicate Operations Desk offers a unique...

Jan 11, 2026
CH
Full time
 
District Support Pharmacist
CVS Health Jericho, NY, USA
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked...

Jan 23, 2026
PAYLOCITY CORPORATION
End User Computing Support Analyst
PAYLOCITY CORPORATION Rochester, NY, USA
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At...

Jan 23, 2026
TR
Full time
 
Technical Support Analyst
Thomson Reuters New York, NY, USA
Join our dynamic team as a Technical Support Analyst, where you will play a crucial role in delivering exceptional support to our AMERS regions. Located in our Minnesota office, you'll be part of a global network of talented support specialists. This position offers the opportunity to enhance your technical expertise and contribute to the seamless operation of our support services. About The Role In this opportunity as a Technical Support Analyst , you will: Perform troubleshooting on issues, providing guidance, basic training, and technical support to end-users. Monitor the Helpdesk/Service Center system and respond appropriately and timely to tickets, ensuring efficient resolution of issues. Complete additional tasks such as inventory management, shipping, and imaging to support operational needs. Fully contribute to the utilization of the hardware/software inventory process, maintaining accuracy and efficiency. Serve as a problem escalation point on technical...

Jan 23, 2026
BR
Full time
 
Technical Support, VP / New York, NY
BlackRock New York, NY, USA
About This Role The team provides 24x7 support to C-level executives and their executive assistants, handling tasks such as installing, diagnosing, repairing, maintaining, and upgrading end-user hardware and software. The team is skilled in supporting a wide range of technologies, including PCs, VDIs, laptops, smartphones, tablets, MacBooks, Chromebooks, and home networks. Support is provided in person, by phone, or email, and includes phone/remote support, desk-side support, break/fix, move/add/change, AV support, and more. Other tasks include user outreach, asset tracking, and vendor coordination. Responsibilities Configure PC's, Macs, laptops, iPads, iPhones, video solutions, market data services and more. Deliver real time/white glove support for any and all issues and requests. Manage home technology solutions for specific executive personnel. Educate and inform Premier customers on how to utilize new technologies. Coordinate with TES partner teams on...

Jan 23, 2026
Ri
Full time
 
Director, Customer Support (Benefits)
Rippling New York, NY, USA
About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the role Customer Support is a major...

Jan 21, 2026
PAYLOCITY CORPORATION
Full time
 
End User Computing Support Analyst
PAYLOCITY CORPORATION Pittsford, NY, USA
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At...

Jan 21, 2026
BU
Trade Desk Support Analyst, Summer 2026 (Co-op/Internship) - 10 Weeks
BMO US New York, NY, USA
As a co-op/intern student at BMO, you will have the opportunity to be heard, keep growing and make a difference. You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed below. Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to participate in programs such as the Women in Technology Mentorship Program, BMO First Friend peer assignment, BMO Social Squad student-led activities, BMO U corporate learning platform and access to various Employee Resource Groups to further develop your network within BMO. Note: Only students currently enrolled in an academic program and returning to their studies will be considered for Co-op/Internship opportunities. Students who recently graduated are invited to apply to our New Grad opportunities which are available at https://jobs.bmo.com/ca/en/new-grad Interested in...

Jan 20, 2026
HG
Telecom Support - L3 - Lead Avaya & Voice Network
HTC Global Services NY, USA
Telecom Support Lead L3 Avaya and Voice Network Exp We are seeking a highly experienced Telecom Support Lead (L3) with deep expertise in enterprise voice network platforms, including extensive hands-on experience with VoIP technologies and Avaya systems. This role is responsible for managing advanced telecom operations, leading critical escalations, and ensuring optimal performance of the enterprise voice infrastructure. The position is onsite and requires strong technical leadership and the ability to deliver service excellence in high-pressure environments. Key Responsibilities Advanced Telecom Operations & Escalations Serve as the final L3 escalation point for telecom incidents including SIP failures, PRI issues, MPLS/SD-WAN outages, QoS degradation, and PSTN connectivity failures. Troubleshoot complex issues involving call routing, SBCs, voice gateways, QoS policies, jitter/latency anomalies, and WAN circuit performance. Perform deep-dive analysis using CDRs,...

Jan 19, 2026
KeyBank
Desktop Support Analyst
KeyBank NY, USA
Location: 4224 Ridge Lea Road, Amherst New York Desktop Support Analyst - National Field Services (Amherst, NY) this role will require an office presence 5 days a week. Role Overview The Desktop Support Analyst is responsible for delivering high-quality technical support for KeyBank's computer platforms across corporate, campus, and data center environments. The role emphasizes superior customer service, operational efficiency, and adherence to established IT standards. Analysts are expected to resolve support requests promptly, maintain IT asset integrity, and contribute to continuous improvement initiatives. Core Responsibilities Provide hands-on technical support for Windows and Mac OS platforms, including installation, maintenance, and troubleshooting. Ensure timely resolution of support tickets in accordance with service level agreements (SLAs). Communicate professionally with internal stakeholders, translating technical information for...

Jan 19, 2026
Fo
Full time
 
IT Support Engineer
Fonoa New York, NY, USA
At Fonoa, we are transforming how digital-first companies stay tax compliant. We provide simple and modular API solutions that easily integrate into any existing workflow. Through our technology-first approach, we reduce manual processes, increase compliance and reduce the cost of operations when transacting and scaling internationally. We are solving one of the largest yet unsolved problems in global e-commerce. Our tax automation software enables companies such as Uber, Zoom & Booking.com, to expand their international offerings more quickly and stay tax compliant. Position Overview: As Fonoa grows, we seek an IT Engineer to help us scale internal IT processes and deliver outstanding support to our globally distributed team. You’ll play a key role in shaping how we approach IT across the company—working closely with teams like People Ops, Finance, Legal, Sales, and Engineering to ensure everyone has what they need to do their best work. We rely on Google Workspace,...

Jan 18, 2026
HG
Full time
 
Telecom Support - L3 - Lead Avaya & Voice Network
HTC Global Services NY, USA
Job Description Telecom Support Lead L3 Avaya and Voice Network Exp We are seeking a highly experienced Telecom Support Lead (L3) with deep expertise in enterprise voice network platforms, including extensive hands-on experience with VoIP technologies and Avaya systems. This role is responsible for managing advanced telecom operations, leading critical escalations, and ensuring optimal performance of the enterprise voice infrastructure. The position is onsite and requires strong technical leadership and the ability to deliver service excellence in high-pressure environments. Key Responsibilities Advanced Telecom Operations & Escalations Serve as the final L3 escalation point for telecom incidents including SIP failures, PRI issues, MPLS/SD-WAN outages, QoS degradation, and PSTN connectivity failures. Troubleshoot complex issues involving call routing, SBCs, voice gateways, QoS policies, jitter/latency anomalies, and WAN circuit performance. Perform deep-dive...

Jan 18, 2026
IM
Full time
 
Business Operations and Financial Planning Support
ISS Market Intelligence New York, NY, USA
Let's be #BrilliantTogether ISS Stoxx’s Business Operations team partners closely with Senior Business Leaders and teams across Finance to lead business analysis, lead forecasting and planning, make informed decisions, and communicate effectively with C-level executives and Business Heads. We are looking for a fast learner, proactive, and hands-on contributor to participate in strategic discussions with the COO, CFO, and Senior Business Management. If you are a dynamic and motivated professional who is interested in gaining exposure to the different parts of ISS Stoxx’s business and working with a global team, then this role is for you. Responsibilities FINANCIAL ANALYSIS AND GENERAL BUSINESS SUPPORT Serve as a key financial and reporting partner and support for Senior Management Responsible for delivering monthly business performance with comprehensive analysis and interpretation and discussions of results to management team Management Reporting – Oversee the...

Jan 17, 2026
Bo
Full time
 
Technical Support Analyst
Boomerang New York, NY, USA
To apply, please send your resume and 2-3 sentences on why you would be a good fit for this position to mallory@hiboomerang.com About Boomerang At Boomerang, we’re on a mission to revolutionize how employers stay connected with their former colleagues. We believe relationships matter and we’re here to provide a simple, affordable, and automated solution that keeps those connections alive. We are a seed-stage company (~ $12M in venture capital from Tier 1 funds) that has assembled some of the best builders, designers, and product minds to reimagine the future of work. We're seeking a Technical Support Analyst to join our New York office as one of our first twenty hires. This is an opportunity to join us on the ground floor, working alongside seasoned founders with a track record of successful companies. As a pivotal member of our growing team, you'll have the chance to make a significant impact and contribute to our collective vision. About the Role As a...

Jan 17, 2026
Or
Oracle Database Cloud Technical Analyst 4-Support
Oracle Albany, NY, USA
Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Jan 16, 2026
Deutsche Bank
Full time
 
Regulatory Support Associate
Deutsche Bank Columbus, NY, USA
Job Description: Job Title: Regulatory Support Associate Corporate Title: Associate Location: New York, NY Overview As a Regulatory Support Associate, you would be a member of the Business Supervisory Office (BSO) and work directly with the Front Office and Operations providing day-to-day control functions over our Private Bank’s Ultra-High Net Worth Banking and Brokerage client relationships. Your role has a wide range, working directly with activities in client accounts, correspondence reviews, to important project work. As Deutsche Bank’s Private Bank continues to grow, this role offers significant opportunities for professional development. What We Offer You A diverse and inclusive environment that embraces change, innovation, and collaboration A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days Employee Resource Groups support an inclusive workplace for everyone and...

Jan 15, 2026
Or
Technical Analyst 3-Support (U.S. Citizenship required)
Oracle Albany, NY, USA
Job Description As a member of the Support organization for Oracle Analytics (OAS, OAC, BDS, AIDP, DFS, DIS, Data Catalog), your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. PLEASE NOTE THE FOLLOWING BEFORE APPLYING: US Citizenship AND shift coverage required (on rotation - some weekends, holidays and weeknights are required). Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven...

Jan 13, 2026
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