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KeyBank
Lead Operations Analyst (Payment and Deposit Applications Operations Support)
KeyBank NY, USA
Location: 4910 Tiedeman Road, Brooklyn Ohio The work schedule for this position is typically Monday - Friday 8:00 p.m. - 4:30 a.m. EST. Selected person will also participate in weekend testing and validation rotation. This role will support multiple functions and processes within Payment and Deposit Operations, focusing primarily on application and operational support. It is an After-Hours PDSS Analyst Position, responsible for ensuring operational continuity and support during non-standard hours across multiple critical areas, including ACH validation, CP4 VIP processing, Lockbox support, modernization projects, access control certifications, and process improvement initiatives. This role combines technical expertise with analytical skills to enhance efficiency, reduce errors, and strengthen client service reliability. Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced foundation...

Dec 23, 2025
KeyBank
Full time
 
Lead Operations Analyst (Payment and Deposit Applications Operations Support)
KeyBank Albany, NY, USA
Location: 4910 Tiedeman Road, Brooklyn Ohio The work schedule for this position is typically Monday - Friday 8:00 p.m. - 4:30 a.m. EST. Selected person will also participate in weekend testing and validation rotation.This role will support multiple functions and processes within Payment and Deposit Operations, focusing primarily on application and operational support. It is an After-Hours PDSS Analyst Position, responsible for ensuring operational continuity and support during non-standard hours across multiple critical areas, including ACH validation, CP4 VIP processing, Lockbox support, modernization projects, access control certifications, and process improvement initiatives. This role combines technical expertise with analytical skills to enhance efficiency, reduce errors, and strengthen client service reliability. Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced foundation between...

Dec 21, 2025
KeyBank
Full time
 
Lead Operations Analyst (Payment and Deposit Applications Operations Support)
KeyBank Albany, NY, USA
Location: 4910 Tiedeman Road, Brooklyn Ohio The work schedule for this position is typically Monday - Friday 8:00 p.m. - 4:30 a.m. EST. Selected person will also participate in weekend testing and validation rotation. This role will support multiple functions and processes within Payment and Deposit Operations, focusing primarily on application and operational support. It is an After-Hours PDSS Analyst Position, responsible for ensuring operational continuity and support during non-standard hours across multiple critical areas, including ACH validation, CP4 VIP processing, Lockbox support, modernization projects, access control certifications, and process improvement initiatives. This role combines technical expertise with analytical skills to enhance efficiency, reduce errors, and strengthen client service reliability. Payment and Deposit Operations foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced foundation between...

Dec 21, 2025
32BJ SEIU
Full time
 
Data Training and Support Specialist (Data Analyst I)
32BJ SEIU New York, NY, USA
Data Training and Support Specialist (Data Analyst I) Based in NYC Headquarters ABOUT US 32BJ SEIU is the largest property service workers union in the country, representing more than 185,000 workers in various industries. Our members come from diverse backgrounds and are united in the fight for fairness and decency. We have a strong presence in twelve states and Washington, DC, with members working in residential buildings, commercial offices, airports, schools, theaters, and more. Our mission is to build a more just society through collective action and create positive change for working families. DUTIES AND RESPONSIBILITIES Reporting to the Senior Data Analyst, the Training and Support Specialist (Data Analyst I title) will: Provide trainings to staff across the union – both in NYC and out-of-state district offices – on various data tools such as mobile apps, data entry forms, and campaign dashboards. Troubleshoot issues, implement best practices, follow up...

Dec 11, 2025
32BJ SEIU
Full time
 
Data training and support specialist data analyst
32BJ SEIU New York, NY, USA
Data Training and Support Specialist (Data Analyst I) Based in NYC Headquarters ABOUT US 32BJ SEIU is the largest property service workers union in the country, representing more than 185,000 workers in various industries. Our members come from diverse backgrounds and are united in the fight for fairness and decency. We have a strong presence in twelve states and Washington, DC, with members working in residential buildings, commercial offices, airports, schools, theaters, and more. Our mission is to build a more just society through collective action and create positive change for working families. DUTIES AND RESPONSIBILITIES Reporting to the Senior Data Analyst, the Training and Support Specialist (Data Analyst I title) will: Provide trainings to staff across the union – both in NYC and out-of-state district offices – on various data tools such as mobile apps, data entry forms, and campaign dashboards. Troubleshoot issues, implement best practices, follow up...

Dec 11, 2025
Pf
Full time
 
Director, Research & Development Support
Pfizer New York, NY, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Pfizer. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Role Summary A career at Pfizer offers opportunity, ownership, and impact. All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop careers that offer both individual and company success; to be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and to make a difference in the health and lives of millions of people. Pfizer, a...

Jan 02, 2026
TB
Full time
 
Portfolio Research Support Specialist II (US)
TD Bank New York, NY, USA
Work Location: New York, New York, United States of America Hours: 40 Pay Details: $105,000 - $140,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: EPOCH LLC Job Description: The Portfolio Research Support Specialist II is typically a support role, where the authority...

Jan 02, 2026
Pf
Full time
 
Director, Research & Development Support
Pfizer New York, NY, USA
Role Summary A career at Pfizer offers opportunity, ownership, and impact. All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop careers that offer both individual and company success; to be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and to make a difference in the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose: to innovate and bring therapies to patients that significantly improve their lives. The Research & Development (R&D) Support and Services Lead for Clinical and Research is a member of the R&D Support & Services organization. In R&D Support and Services, our mission is to create business value for the R&D functions of Pfizer through the delivery of impactful and...

Dec 27, 2025
SM
Trade Support Associate
Sumitomo Mitsui Banking Corporation New York, NY, USA
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's...

Dec 27, 2025
SM
Full time
 
Trade Support Associate
Sumitomo Mitsui Banking Corporation New York, NY, USA
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s...

Dec 26, 2025
HG
Full time
 
Sr Telecom Support - L3 (Onsite)
HTC Global Services NY, USA
Job Description Key Responsibilities: Advanced Telecom Operations & Escalations Act as the final L3 escalation point for all telecom-related incidents including SIP failures, PRI issues, MPLS/SD-WAN outages, QoS degradation, and PSTN connectivity failures. Troubleshoot complex issues involving call routing, voice gateway configurations, SBCs, QoS policies, jitter/latency anomalies, and WAN circuit performance. Perform deep-dive analysis using CDRs, traces, SIP logs, and provider diagnostics. Telecom Infrastructure Management Manage and optimize enterprise telecom infrastructure including: SIP Trunks / SBCs PRI/ISDN/E1 links MPLS, SD-WAN, and DIA circuits VoIP infrastructure and gateways UC platforms (CUCM, Teams Direct Routing, Avaya, etc.) Oversee number management, DID allocation, and porting processes. Telecom Service Provider & Vendor Management Interface with carriers & telco vendors for escalations, fault resolution, SLA disputes, and...

Dec 22, 2025
Or
Principal Support Engineer
Oracle Albany, NY, USA
Job Description As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a diverse range of customer situations and escalated issues. Responsibilities As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as...

Dec 22, 2025
CBRE
Sales Support Senior Manager
CBRE New York, NY, USA
Sales Support Senior Manager Job ID 237272 Posted 19-Nov-2025 Service line Advisory Segment Role type Full-time Areas of Interest Property Management, Sales Support Location(s) Chicago - Illinois - United States of America, New York - New York - United States of America About The Role: The role is to provide support to the IPM Client Solutions team. You will partner with the business and the internal marketing team on development and production of tailored, winning tenders to clients. This role requires the ability to perform under pressure, manage multiple shareholders including clients, pull many separate pieces and parties together to deliver excellent materials on specific timelines. This role is based in New York, NY USA. Some travel required. What You'll Do: Act as project coordinator through the IPM prospecting phase, liaising with the IPM Sales and USCS Client Intelligence teams. Conduct customer research and due diligence on...

Dec 19, 2025
BR
Part time
 
Help Desk Manager-Vice President
BlackRock New York, NY, USA
About This Role Service Desk Manager — Job Description About This Role BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. With over $10 trillion in assets under management and approximately 20,000 employees across more than 30 countries, BlackRock helps clients meet their goals through a wide range of products and services including separate accounts, mutual funds, iShares exchange traded‑ funds, and other pooled investment vehicles. Position Overview The Service Desk Manager will lead the Global Service Desk through a vendor management relationship and report into the Americas Regional Manager. This role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support, on-site Level 2 support and Level 3 Engineering groups. The manager will...

Dec 19, 2025
BR
Vice President, Technical Support
BlackRock New York, NY, USA
About this role Service Desk Manager - Job Description About This Role BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. With over $10 trillion in assets under management and approximately 20,000 employees across more than 30 countries, BlackRock helps clients meet their goals through a wide range of products and services including separate accounts, mutual funds, iShares exchange traded- funds, and other pooled investment vehicles. Position Overview The Service Desk Manager will lead the Global Service Desk through a vendor management relationship and report into the Americas Regional Manager. This role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support, on-site Level 2 support and Level 3 Engineering groups. The manager...

Dec 19, 2025
KeyBank
Senior Specialist (ATM Ops Support)
KeyBank NY, USA
Location: 4910 Tiedeman Road, Brooklyn Ohio Hours: Monday - Friday: 8:00 am - 4:30 pm, 1/2 day Saturday on a Rotational Basis Location: Hybrid after Training: 2 days/week at Operations Center in Brooklyn, Ohio or Amherst, NY Job Summary The Senior ATM Operations Support Specialist is responsible for overseeing and ensuring the efficient operation, maintenance, and support of Automated Teller Machine (ATM) networks. This role involves managing complex technical issues, coordinating with vendors, and providing advance operational support to maintain high availability and security standards for ATM services. Essential Functions ATM Network Management: Monitor and maintain ATM systems to ensure optimal performance and uptime. Technical Support: Provide advanced troubleshooting and resolution for hardware, software and connectivity issues. Vendor Coordination: Liaise with ATM manufacturers, service providers, and network partners to...

Dec 16, 2025
Neuberger Berman
Full time
 
Product Manager, Investment Team Support
Neuberger Berman New York, NY, USA
We are seeking a seasoned and proactive individual to join Investment Team Support to lead a high-performing function within the Public & Private Markets, with a primary, end-to-end focus on Blackrock’s Aladdin. This global role will serve as the primary operational partner and escalation point for all Investment Teams, including Equities, Fixed Income, Loans, Liquidity, and Multi-Asset strategies across workflows, data, controls, interfaces, and analytics. This team is the operational front line, aligned to Investment Teams and Traders to provide high-touch support, proactively monitor servicing, and resolve front-to-back issues impacting execution, risk, performance attribution and reporting. The role centralizes Aladdin problem-solving, builds operating playbooks, and drives change management for platform and regulatory/process updates, partnering closely with Middle Office, Custodians, Brokers, Technology, Compliance, and Risk. Responsibilities Include Provide...

Dec 08, 2025
HG
Telecom Support Architect (Onshore)
HTC Global Services NY, USA
Key Responsibilities: Telecom Service Delivery Governance Own overall uptime, performance, and service quality for enterprise telecom and UC platforms. Govern escalations, RCA quality, and problem management for all voice/telecom-related incidents. Lead high-severity incidents, coordinate war rooms, and ensure timely business communication. Strategic Telecom Infrastructure Management Provide leadership and direction for SIP trunks, SBC platforms, PRI/ISDN lines, MPLS/SD-WAN circuits, and VoIP infrastructure. Oversee enterprise dial plans, number management, DID allocations, porting, and capacity planning. Approve architecture enhancements, routing strategies, and technology upgrades. Vendor, Carrier & Contract Management Serve as primary commercial and technical escalation point for telco carriers, ISPs, and UC platform vendors. Drive SLA governance, dispute resolution, chronic issue elimination, and RCA...

Dec 07, 2025
Ce
Senior Customer Technical Support Specialist - REMOTE - 2nd shift
Cepheid New York, NY, USA
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter...

Dec 06, 2025
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