3 it senior business analyst jobs found

Job Description As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a diverse range of customer situations and escalated issues. Responsibilities As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as...

Summary CGS Administrators, LLC (CGS) is part of BCBSSC™'s Celerian Group of companies and provides a variety of services for Medicare beneficiaries, healthcare providers, and medical equipment suppliers in 38 states, supporting the needs of over 8.7 million Medicare beneficiaries and 103,000 healthcare professionals nationwide. The Production Support Department at CGS is responsible for the oversight and operational stability of internally developed systems, ensuring seamless performance and reliability. This team plays a critical role in meeting business metrics by proactively identifying and mitigating potential issues before they impact operations. This role will lead two primary functions: general production support for CGS’s proprietary applications and oversight of the Mainframe Development and Production Support team. The Director will manage a team of 19 direct reports, fostering a passion for excellence, collaboration, and customer satisfaction. Description...

Summary CGS Administrators, LLC (CGS) is part of BCBSSC™'s Celerian Group of companies and provides a variety of services for Medicare beneficiaries, healthcare providers, and medical equipment suppliers in 38 states, supporting the needs of over 8.7 million Medicare beneficiaries and 103,000 healthcare professionals nationwide. The Production Support Department at CGS is responsible for the oversight and operational stability of internally developed systems, ensuring seamless performance and reliability. This team plays a critical role in meeting business metrics by proactively identifying and mitigating potential issues before they impact operations. This role will lead two primary functions: general production support for CGS’s proprietary applications and oversight of the Mainframe Development and Production Support team. The Director will manage a team of 19 direct reports, fostering a passion for excellence, collaboration, and customer satisfaction....