4 it senior manager jobs found

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary of the Job: Engage with end users through tickets, projects, and meetings. Expected to effectively communicate and coordinate with end users, IT, and vendors by accurately logging, monitoring, and escalating tickets when applicable. Evaluate current operations processes and systems to recommend changes to improve our customer and employee experiences. Perform end user testing along with assisting in coordinating test plans. Administer access and corresponding audits of supported platforms and applications. Primary focus is resolving tickets with a sense of urgency and work with team members to communicate end user training opportunities. About This Role: System Support Utilize a ticketing system to provide escalation...

Job Description As a Principal Technical Account Manager, you will be tasked with managing the client relationship for a number of Oracle Health Hosting clients. In this role, you will be the primary customer contact and act as an escalation point for client issues and will engage with the various Oracle teams to efficiently drive and resolve issues. You will closely coordinate with internal and external cross-functional teams to execute client vision and contractual objectives. You will assist with preparing client agendas and leading the weekly client meetings. Provide on-call support for Incident management and client communications for all critical incidents. Responsibilities Main contact for Oracle customers. Manages the contract, or delivery engagement as defined by Oracle Service Support (OSS). Develops and maintains relationships with senior management across lines of business and third parties. Plans and deploys support activities to ensure effective delivery...

job summary: A Technical Support Engineer is needed for an American multinational corporation specializing in Internet-related services and products in the Papillion, NE area. This position is focused on triaging quality issues, performing root cause analysis, and using data analytics to minimize damage to datacenter equipment.   location: Papillion, Nebraska job type: Contract salary: $46.62 - 58.58 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Manage and triage a high-volume ticket queue of quality issues identified within the datacenter. Perform first-level investigations and initial analysis to ensure all necessary data is captured for senior engineers. Conduct root cause analysis on hardware failures and propose technical resolutions or mitigation strategies. Analyze fleet and manufacturing data to identify deployment trends and create actionable bug reports for partner teams. Monitor product performance metrics and present...

Job Description Are you motivated by building strong client relationships and solving complex challenges? Join Oracle Health as an Oracle Health Senior Support Services Owner and help transform healthcare technology for our clients. If you're passionate about making a lasting impact for both clinicians and patients, we invite you to be a part of our collaborative team. At Oracle Health, we champion innovation and continuous improvement to advance the way healthcare organizations operate. As an Oracle Health Senior Support Services Owner, you'll be at the forefront of change and incident management, working directly with our clients to ensure their electronic healthcare system runs smoothly and efficiently. Your leadership will empower seamless experiences for users and help drive excellence in daily operations. What You'll Do: Serve as the primary contact and trusted advisor for all change and incident management at a key client site, building relationships grounded...