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NE
Full time
 
IT Support Specialist
NESN Watertown, MA, USA
The IT Support Specialist provides Tier 1 technical support for end users, resolving issues related to workstations, software applications, and IT services. The role is essential in ensuring smooth daily operations across NESN’s user base. Essential Duties and Responsibilities: Respond to and resolve IT support tickets via phone, email, or remote assistance. Provide basic hardware/software troubleshooting, including printing, faxing, and peripheral device support. Maintain and update documentation in Jira/Confluence. Assist with onboarding and training of new users, including setup and orientation. Support MS Office Suite, Zoom, Microsoft Teams, and conferencing room technology. Maintain asset tracking records and assist with lifecycle management. We believe in the potential within every individual. If you’re passionate about this role, we encourage you to apply even if you do not meet all of the requirements that are listed within this job description....

Mar 12, 2026
Or
Healthcare IT Project Manager - Critical Support III
Oracle Boston, MA, USA
Job Description Job Description: Federal Project Manager - Critical Support III **This role requires travel. Company Overview:** We're on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to making history with the advancement of Federal Healthcare systems. If you're excited about making healthcare more human, you've come to the right place. Position Overview: We are seeking a proactive, technically-skilled Lead Project Manager to oversee and drive critical support processes within our healthcare IT environment. The ideal candidate will...

Mar 11, 2026
HI
Full time
 
Production Support Lead - 27498
HII Bourne, MA, USA
Requisition Number: 27498 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $104,742.00 - $160,000.00 Security Clearance: Secret Level of Experience: Senior This opportunity resides with Uncrewed Systems (UxS), a business group within HII's Mission Technologies division. Uncrewed Systems comprises unmanned underwater vehicles (UUVs), unmanned surface vehicles (USVs) and autonomy software. HII creates advanced unmanned solutions for defense, marine research and commercial applications. Serving customers in more than 30 countries, HII provides design, autonomy, manufacturing, testing, operations and sustainment of unmanned systems, including unmanned underwater vehicles (UUVs) and unmanned surface vessels (USVs). Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is...

Mar 10, 2026
HI
Production Support Lead - 27498
HII Bourne, MA, USA
Requisition Number: 27498 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $104,742.00 - $160,000.00 Security Clearance: Secret Level of Experience: Senior This opportunity resides with Uncrewed Systems (UxS), a business group within HII's Mission Technologies division. Uncrewed Systems comprises unmanned underwater vehicles (UUVs), unmanned surface vehicles (USVs) and autonomy software. HII creates advanced unmanned solutions for defense, marine research and commercial applications. Serving customers in more than 30 countries, HII provides design, autonomy, manufacturing, testing, operations and sustainment of unmanned systems, including unmanned underwater vehicles (UUVs) and unmanned surface vessels (USVs). Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission...

Mar 10, 2026
CG
Full time
 
Legal Support Specialist
Contact Government Services Boston, MA, USA
Legal Support Specialist Employment Type: Full-Time, Entry-level Department: Legal Services CGS is seeking one (1) Legal Support Specialist to assist with administrative and legal tasks for a large Federal agency located in Boston, MA CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Job Duties: Provide all clerical services required to perform the tasks related to the support of the USAO by providing a variety of direct assistance to Assistant U.S. Attorneys, paralegals, legal assistants, and other USAO personnel. Complete litigation support...

Mar 09, 2026
AF
Full time
 
Associate Life Agency Support Specialist (Hybrid)
American Family Insurance Boston, MA, USA
As an Associate Life Agency Support Specialist you will provide agents with Life sales expertise focused on various distribution channels. You will creates action plans that support growth and profitability, and be responsible for conserving existing life insurance policies through proactive and reactive conservation efforts. In this Hybrid role, you will spend 50% of your time (10 days a month) working from office, proximate to one of our office locations (within approximately 35-50 miles). Madison, WI 53783; Boston, MA 02110; St. Joseph, MO 64507; Phoenix, AZ 85034, Minneapolis, MN 55305, Keene, NH 03134, Denver, CO 80014. Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation. Position Compensation Range $53,000.00 - $87,000.00 Pay Rate Type Salary Compensation may vary based on the job level and your geographic work location. Relocation support...

Mar 08, 2026
Or
Customer Service Analyst 3-Support
Oracle Boston, MA, USA
Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Feb 23, 2026
Or
Technical Analyst 3-Support
Oracle Boston, MA, USA
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...

Feb 21, 2026
CG
Full time
 
IT Litigation Support
Contact Government Services Boston, MA, USA
IT Litigation Support Employment Type: Full Time, Mid level Department: Information Technology Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Coordinates litigation support services (including trial...

Feb 21, 2026
CE
Full time
 
Patient Support Specialist
Casa Esperanza Boston, MA, USA
About Casa Esperanza Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care. About the role The Patient Support Specialist role is a multi-tasking position that consists of all front-end functions for Familias Unidas Outpatient Programs (FUOP). This role is intended to “extend” the capabilities of the practice by working as a partner with the Patient Access Team and supporting the major work flows of the practice. Its functions include maintaining confidentiality and privacy, consistent with HIPAA guidelines, providing the highest quality of customer service, telephone management, scheduling patient appointments, checking patients in, verifying...

Feb 19, 2026
Or
Customer Service Support
Oracle Boston, MA, USA
Job Description This position requires onsite work in either Kansas City, MO, Orlando, Fl or Nashville, TN As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales technical & non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. U.S. citizenship required due to client contracts and must be based on U.S. soil. Must be able to obtain the appropriate government security clearance applicable to your position. Responsibilities In this role, you will direct the...

Feb 14, 2026
Or
Technical Analyst 1-Support
Oracle Boston, MA, USA
Job Description This position requires onsite work in either Kansas City, MO, Orlando, Fl or Nashville, TN As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. U.S. citizenship required due to client contracts and must be based on U.S. soil. Must be able to obtain the appropriate government security clearance applicable to your position. Responsibilities As an Associate Support Engineer, you will be the...

Feb 14, 2026
BA
Full time
 
Practice Support Manager
BAL Boston, MA, USA
Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There’s no denying our work is demanding, both in volume and pace, but we’re up for the challenge. We love the balance of hard work and fun – so, you’ll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development and want to set you up for success here at BAL and beyond. Who you are: You are looking for work that has a purpose. You aren’t afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you aren’t afraid to raise your hand. You...

Feb 11, 2026
BS
Youth Support Worker - C.R.E.W
Bay State Community Services, Inc. Quincy, MA, USA
Description: About C.R.E.W. C.R.E.W. (Community, Resilience, Empowerment, Well-being) is a dynamic afterschool program dedicated to supporting youth mental health by providing a safe, inclusive, and empowering space for young individuals to thrive. Through mentorship, social-emotional learning, and engaging activities, we help youth build resilience, confidence, and a strong sense of community. We are seeking a passionate and energetic Youth Support Worker to join our team and make a difference in the lives of young people. If you have a heart for youth development, mental health awareness, and community engagement, we’d love to hear from you! Why Join C.R.E.W.? Make a Real Impact – Help shape the future of young individuals by providing them with the tools they need to succeed. Supportive Team Environment – Work alongside dedicated professionals who share your passion for youth empowerment. Professional Development – Gain experience in mental health...

Mar 12, 2026
Protiviti
Full time
 
Operational Support Administrator (Boston)
Protiviti Boston, MA, USA
JOB REQUISITION Operational Support Administrator (Boston) LOCATION MA BOSTON JOB DESCRIPTION Robert Half is seeking an Operational Support Administrator to join our Operational Support team to support a team of in person and remote talent solutions professionals that focus on placing candidates at client companies on a temporary or permanent basis. The Operational Support team is the backbone of our Talent Solutions operations. Who we are and what we do: Robert Half is the world’s first and largest specialized talent solutions and business consulting firm. Our mission is to positively change people's lives by finding them a rewarding job and to assist businesses in locating the talent they need to succeed. Robert Half is widely recognized and respected in our industry, and we are known as an innovator. Our investments in advanced AI and other technologies allow us to adapt quickly to a new marketplace, where remote and hybrid work have become...

Mar 11, 2026
SH
Full time
 
Direct Support Professional I - Child Care Specialist
Seven Hills Foundation Barre, MA, USA
Overview: Direct Care Professional- Child Care Specialist Stetson School, an affiliate of Seven Hills Foundation $4,000 Sign-On Bonus – Limited Time! New Pay Rate: $21.00–$22.92/hour (based on experience) The Child Care Specialist provides direct care and supervision to children and adolescents in a structured residential treatment setting. In this role, the Child Care Specialist builds supportive relationships with students, serves as a positive role model, and helps create a safe, consistent, and therapeutic living environment. Schedule: Full-time, 4-day work week Sunday 9a-11p Monday 2p-11p Tuesday 2p-11p Wednesday 3p-11p Benefits for Full Time Employees Health Insurance Offered through Blue Cross Blue Shield with generous employer contribution Enhanced Retirement Plan 25 to 33 percent employer match based on tenure Student Loan Assistance Loan consolidation support, counseling, and limited employer contribution Tuition Benefits...

Feb 21, 2026
GG
Full time
 
Sales Support Coordinator
Great Gray Trust Company Boston, MA, USA
Why Great Gray? At Great Gray Group, we strive to set the bar for the retirement services industry. Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment options, innovative technology, and dedicated client service. We focus on making choices clearer, transitions smoother, and the client experience more delightful. Complacency isn't in our vocabulary. Every day, we look for opportunities to better serve our clients, be an excellent business partner, and earn the trust of those who rely on us. The Role Great Gray is looking to add a Sales Support Coordinator to our Revenue Operations team. This is an administrative role that is responsible for producing, analyzing, and quality-controlling key sales reports and analytics that enable our sales professionals to engage clients with data-driven insights. The Sales Support Analyst will serve as the primary point of quality control for several client-facing...

Feb 15, 2026
Computer Aid, Inc.
Product Support Specialist
Computer Aid, Inc. Boston, MA, USA
Product Support Specialist Req number: R7287 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Product Support Specialist, you will be responsible for providing level 1 technical support for our a corporate tax software. Job Description We are looking for a Product Support Specialist to remotely provide level one technical support to a corporate tax software product. The Product Support Specialist will remotely...

Mar 09, 2026
Lensa
Full time
 
Call Center Operations Analyst (Customer Support)
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cengage Group. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Call Center Operations Analyst (Customer Support) Do you dare to reinvent the future of education? At Cengage Group, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there...

Mar 08, 2026
Computer Aid, Inc.
Linux Technical Support Analyst (Tues - Sat 12am - 8:30am ET)
Computer Aid, Inc. Boston, MA, USA
Linux Technical Support Analyst (Tues - Sat 12am - 8:30am ET) Req number: R7179 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Linux Technical Support Analyst, you will work Tuesday - Saturday 12am - 8:30am ET to support our client's critical systems. Job Description We are in need of a Linux Technical Support Analyst to resolve application and software issues with Linux servers, databases and other critical...

Feb 23, 2026
OI
Full time
 
Sr. Support Technician
Ounce IT LLC Framingham, MA, USA
I.T. takes a team. ® info@OunceIT.com www.OunceIT.com 205 Newbury Street Suite 202 Framingham, MA 01701 617.600.4605 OunceIT and the water drop logo are trademarks of OunceIT, LLC Sr. Technical Support Specialist OunceIT, February 2026 About You! You are a technology enthusiast with 3-5 years help desk support experience with an MSP and/or an EDU environment who enjoys technical problem solving while curious and open minded to learn new technology. You enjoy working independently and are disciplined and self-motivated to resolve technical issues with customers in a timely and effective manner. You have demonstrated an interest and/or ability to oversee project management activities for a team using Asana or other PM tools. You enjoy being part of a championship technical team and are willing to be a technical resource and expert for other members of the team. You have a passion for formal technical learning and...

Feb 19, 2026
WI
Full time
 
In-Home Support Specialist Deaf Services
Work Incorporated Boston, MA, USA
In-Home Support Specialist – Deaf Services Join Our Team & Make a Meaningful Difference! Location: Greater Boston Area Position Type: Full-Time (37.5hrs) Hourly Rate: $24.00 WORK Inc. supports adults with intellectual and developmental disabilities (ID/DD) to live meaningful, independent lives in their own homes and communities. Our In-Home Support Services focus on dignity, choice, safety, and connection, meeting people where they are and supporting what matters most to them. As an In-Home Support Specialist, you’ll provide individualized, person-centered support to adults with ID/DD who are Deaf or Hard of Hearing living independently within their local community. This role is ideal for someone who is compassionate, reliable, and values building strong, respectful relationships. You’ll support individuals with daily living skills, community engagement, and goal-based activities, helping people thrive in their homes while promoting independence...

Feb 19, 2026
SH
Client Support Analyst
Santander Holdings USA Inc Boston, MA, USA
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Analyst, Client Support provides day-to-day support and service to assigned Santander clients via telephone and email. They identify opportunities to enhance client relationships through services and products that meet the customers' needs. The incumbent answers client inquires and provides client education on Santander products and services. The Analyst, Client Support conducts...

Feb 15, 2026
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