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EH
Associate Manager Clinical Support, CareBridge
Elevance Health Woburn, MA, USA
CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable individuals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community based services. CareBridge - Associate Manager Clinical Support Location: Virtual - This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Work Shift: Monday - Friday, 8:00 am to 5:00 pm either (EST) The Associate Manager...

Dec 27, 2025
Lensa
Full time
 
Operations Support Manager
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for CompuCom. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. We're looking for an experienced Operations Support Manager to lead the delivery of day-to-day services for our clients' Photolab imaging equipment. In this role, you'll oversee a team of service professionals, ensuring performance targets are met and client satisfaction remains high. You'll be at the center of operations-driving process improvements, coordinating across departments, and strengthening relationships with key clients in a fast-paced, growing environment where...

Dec 22, 2025
So
Project Manager and Operational Support Specialist - Transfer Technology
State of Massachusetts Salem, MA, USA
Overview Salem State University seeks a skilled Project Manager for a two-year, temporary role leading the implementation and long-term institutional transition of a new transfer credit evaluation and recruitment technology. This position is grant-funded and designed specifically to support the institution through implementation and handoff to permanent staff. In Year 1, the Project Manager oversees system implementation, vendor coordination, business process mapping, testing, and end-user training in collaboration with Enrollment Management, the Registrar's Office/Transfer Services, Undergraduate Admissions, and Information Technology Services. In Year 2, the focus shifts to operational sustainability-optimizing the system, documenting processes, evaluating effectiveness, and guiding a structured transition of functional and technical responsibilities to permanent staff. Reporting to the Associate Vice President for Enrollment Management, this temporary role is ideal for a...

Dec 21, 2025
GL
Full time
 
Manager, BenTech Support & Solutioning
Guardian Life Boston, MA, USA
Role Summary: Our Digital team is seeking a Manager, BenTech Support & Solutioning, who will lead a dynamic team of API Solution Leads and BenTech Partner Support Leads. This leader will be responsible for shaping the strategy of partner integrations and maturing the support model for our benefits technology ecosystem. The ideal candidate has leadership experience, deep knowledge of Benefits Technology, and a commitment to continuous improvement and customer excellence. This is an exciting time to join Guardian as we accelerate our digital capabilities across product, experience, benefits administration, and broker technology. Our goal is to cement our market leading position and innovate using technology to capitalize on new market opportunities. This is a unique opportunity to shape the future of Group Benefits and deliver meaningful change for our customers and partners You Will: Manage, mentor, and develop a team of API Solution Leads and BenTech Partner Support...

Dec 18, 2025
Troutman Pepper
Full time
 
Legal Support Manager
Troutman Pepper Boston, MA, USA
We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future. We invite you to explore the position below and to submit your application to join our team! The Legal Support Manager is responsible for the delivery of all aspects of legal support management for various practice groups in the Litigation Department, ensuring that the lawyers have the appropriate level of skilled legal support staff (e.g., Legal Practice Assistants) to appropriately staff and resource attorney work. From selection and onboarding through the entire employee lifecycle, the Legal Support Manager proactively builds a collaborative culture that reflects firm objectives and serves as the Legal Support Administration point of contact in their local office. Essential Duties And Responsibilities Plans, directs, and manages all aspects of legal...

Dec 12, 2025
Cornerstone OnDemand, Inc.
Senior Manager, Global Customer Support
Cornerstone OnDemand, Inc. Boston, MA, USA
About the Role: As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support experiences to our enterprise SaaS customers. Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success. In this role you will... Team Leadership: Manage, mentor, coach a team of support professionals, fostering growth, engagement, and accountability. Set clear goals, monitor performance, and ensure high-quality, timely customer interactions. Operational Excellence: Take ownership of support operations for enterprise customers, developing and optimizing workflows and processes using cutting-edge SaaS support tools (e.g. AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience analytics) White Glove &...

Dec 12, 2025
SN
Decision Support, Senior Manager
ServiceNow Waltham, MA, USA
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Team Overview The GTM Decision Support team helps ServiceNow leaders make faster, smarter, and more confident go-to-market decisions. We combine structured insight delivery with hands-on decision support to ensure executives have the right information, at the right time, in a format that drives action. Our team operates at the intersection of data, analysis, and strategy: Insight...

Dec 07, 2025
UM
Full time
 
Lab Support Coordinator- Franklin 40 hours, Days
UMass Memorial Health Milford, MA, USA
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $15.75 - $28.35 Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 800AM-430PM Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 26000 - 1720 Phlebotomy This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a...

Dec 27, 2025
Or
Oracle Health IT Support Lead and Client Success Owner
Oracle Boston, MA, USA
Job Description Are you motivated by building strong client relationships and solving complex challenges? Join Oracle Health as an Oracle Health Senior Support Manager and help transform healthcare technology for our clients. If you're passionate about making a lasting impact for both clinicians and patients, we invite you to be a part of our collaborative team. At Oracle Health, we champion innovation and continuous improvement to advance the way healthcare organizations operate. As an Oracle Health Senior Support Manager, you'll be at the forefront of change and incident management, working directly with our clients to ensure their electronic healthcare system runs smoothly and efficiently. Your leadership will empower seamless experiences for users and help drive excellence in daily operations. What You'll Do: Serve as the primary contact and trusted advisor for all change and incident management at a key client site, building relationships grounded in...

Dec 27, 2025
CH
Full time
 
District Support Pharmacist
CVS Health Framingham, MA, USA
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists...

Dec 24, 2025
Vertex Pharmaceuticals
Full time
 
Patient Support & Engagement Analytics Associate Director
Vertex Pharmaceuticals Boston, MA, USA
Job Description General Summary Vertex is seeking an Associate Director of Patient Support & Engagement Analytics to lead analytics initiatives that optimize patient services and programs, primarily supporting therapies for hemoglobinopathies such as sickle cell disease and beta thalassemia. This role will leverage data-driven insights, patient journey analytics, and predictive modeling to enhance patient engagement and improve operational efficiency across Vertex’s patient support ecosystem. The ideal candidate is a highly skilled individual contributor with a proven ability to translate complex concepts into clear, actionable insights for diverse stakeholders. They demonstrate exceptional attention to detail and accuracy in deliverables, while working independently and proactively engaging with colleagues. In addition, this candidate excels at strategic thinking, collaboration, and relationship management across multiple cross-functional teams. Key Duties...

Dec 24, 2025
Humana
Care Management Support Assistant
Humana Boston, MA, USA
Become a part of our caring community and help us put health first Care Manager Support Assistants assist in ensuring TRICARE beneficiaries receive the highest quality health care for Autism Spectrum Disorder (ASD) related services in accordance with the Autism Care Demonstration (ACD). This role supports the Autism Service Navigator (ASN) by verifying eligibility for the ACD and monitoring and supporting the family for 180 to assist with any barriers to accessing services; education and initial registration into ECHO registration portal for active duty family members; assistance with regional transfers and ensuring the receiving Managed Care Support Contractor receives the appropriate paperwork; processes faxes for ECHO eligibility or other paperwork pertaining to ACD requirements such as eligibility, referrals, etc.; and identification of ABA providers and researching necessary resources to support the beneficiary. KEY ACCOUNTABILITIES Assist beneficiaries with...

Dec 21, 2025
EH
Certified Peer Support Specialist
Elevance Health MA, USA
Work location: Virtual This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Work Hours: Monday - Friday, 10am - 6:30pm EST Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Please note: This position requires a Peer Support Certification. The Certified Peer Support Specialist is responsible for care coordination and/or care management activities focused on the wellness and recovery of members. Primary duties may include but are not limited to: Identifies opportunities for engagement of members and their families in forming a...

Dec 21, 2025
Fu
Lead Project Team Support Engineer
Fujifilm Boston, MA, USA
Position Overview The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system support for HCUS customers and supported business units. This role primarily interacts with FUJI Technical Assistance Center (TAC), FUJI customers and other FUJI business units with the management, execution, and administration of operational, billable, and more in-depth projects and support. Supports complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, HCUS business priorities and regulatory requirements. Provides to assistance to all connected teams on technical and product knowledge and department operating procedures. To meet the needs of our customers and supported business units, working outside of normal business hours and holidays is required. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need...

Dec 19, 2025
NH
Specialist, Clinical Support
NeighborHealth MA, USA
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers (https://www.myworkday.com/ebnhc/d/task/1422$794.htmld) portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page...

Dec 13, 2025
MB
Full time
 
Sr Systems Administrator, Bus Technology
MBTA Boston, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Systems Administrator in the Technology Innovation Department (TID) will help configure, manage, and maintain the technology systems that are at the core of the bus service we deliver to our riders. These systems include vendor-provided hardware and software, such as the on-vehicle bus dispatch system. The Senior Systems Administrator will use transit-specific tools (e.g., TransitMaster, Samsara, HASTUS) and general infrastructure systems (e.g., GitHub, AWS). The Senior...

Dec 13, 2025
Lensa
Contract
 
Desktop Support Technician (Temp to Perm)
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for The Brattle Group. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. The Brattle Group, a privately held, global economics consulting firm, is looking for a Desktop Support Technician (Temp to Perm) to join our Boston, MA office. The primary goal of the Desktop Support Technician is to provide technical support to users of PCs and related end-user technologies through the company’s ticketing system as well as in-person support. The candidate facilitates the Desktop Support team to identify, resolve, and prevent the reoccurrence of...

Dec 07, 2025
MB
Full time
 
Help Desk Analyst I
MBTA Boston, MA, USA
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Help Desk Analyst I provides IT technical support to users working on site or remotely as a first and intermediate level of support. The Help Desk Analyst I plays a pivotal role in the IT Department’s customer service strategy. As the first and intermediate line of support, the Help Desk Analyst I responds to calls, emails, and tickets in a professional and supportive way attempting to resolve as many requests as possible or assigning them to the next level of support within the organization....

Dec 26, 2025
SH
Full time
 
Direct Support Professional Supervisor - Residential
Seven Hills Foundation Barre, MA, USA
Overview: Residential Supervisor – Second shift, and one weekend day Pay Rate: $25.00 – $26.92/hour (based on experience) Sign-On Bonus: $4,000 (limited time only!) Schedule: Full-time, 4-day work week Shift: Wednesday through Friday 1pm-11pm and Saturday 9am-7pm or 1pm-11 pm (rotating) Stetson School, an affiliate of Seven Hills Foundation, is a residential treatment program for youth with trauma-related complex behaviors. We are seeking a Residential Supervisor for our second shift to lead, guide, and support direct care staff while positively impacting the lives of our students. Key Responsibilities: Supervise, lead, and guide direct care staff working with students. Support a therapeutic team focused on individualized treatment goals. Use treatment goals to help students learn healthy life skills and support normative child and adolescent development. Engage and interact with students to promote a positive, healing community. Serve...

Dec 25, 2025
Highmark Health
Associate Account Support Analyst
Highmark Health Boston, MA, USA
Company : United Concordia Dental Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing...

Dec 22, 2025
Or
Product Support Director
Oracle Boston, MA, USA
Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

Dec 22, 2025
AT
Part time
 
Desktop Support Engineer – Bridgewater – Massachusetts
Axiom Technologies Bridgewater, MA, USA
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide onsite assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Job Description – IT Desktop Support Engineer Overview: We are seeking an experienced IT Desktop Support Engineer with strong technical troubleshooting skills and the ability to provide high-quality end-user support. The ideal candidate will have 4+ hands-on experience managing desktops, laptops, peripherals, software, and basic network tasks in a professional environment. Responsibilities: Provide Level 1 and Level 2 desktop support to end users (Windows & macOS). Install, configure, and...

Dec 21, 2025
Computer Aid, Inc.
Product Support Specialist
Computer Aid, Inc. Boston, MA, USA
Product Support Specialist Req number: R6816 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Product Support Specialist you will provide support to a corporate tax software product. Job Description We are looking for a Product Support Specialist to remotely provide Level One technical support to a corporate tax software product. This position will be full-time and remote and requires weekends ....

Dec 21, 2025
MH
Technical Applications Support Supervisor
MT Huntley Road. Billerica, MA, USA
Technical Applications Support Supervisor Location Billerica, Massachusetts, United States Date posted December 19, 2025 Job ID 20793 Pay Range $90,000 - $120,000 Our Opening and Your Responsibilities As our Technical Applications Support Supervisor, you will provide hands-on technical expertise and leadership for the US Process Analytics Technical Support organization. This position oversees a team of specialists supporting the full Process Analytics portfolio, including pH, dissolved oxygen, conductivity, TOC, gas analyzers, and online analyzers for multiple applications in the biopharma, chemical, power, and other industries. The ideal candidate combines strong technical acumen with leadership and organizational skills. They will play a pivotal role in structuring the technical support function, implementing effective case management strategies, and fostering a high-performance culture centered on responsiveness, accuracy, and collaboration. This role...

Dec 21, 2025
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