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PE
Full time
 
Family Technical Support Analyst I
Pearson Education Services Nashville, TN, USA
Company Summary : Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K–12. Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company’s Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In the 2024-25 school year, 41 Connections Academy virtual public schools will operate in 31 states and expect to serve nearly 100,000 students in grades K-12 (some schools do not serve all grades) from across the U.S. The District Partner division meets the needs of schools, school districts, and other institutions looking to develop and enhance their online learning programs. The division overseeing District Partner clients delivers a full range of targeted digital learning solutions to the...

Jan 17, 2026
EH
Full time
 
Wellness & Recovery Specialist - Peer Support Certified
Elevance Health Nashville, TN, USA
Schedule: Monday-Friday, 8:00am-5:00pm CST Candidates must be able to work Central Standard Time. _Virtual:Â _** _Â _ This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and...

Jan 09, 2026
DC
Full time
 
Positive Behavior Support Advocate- Grainger County
DouglasCherokee Head StartEarly Head Start Rutledge, TN, USA
Date: 12/30/2025 Program: Head Start Job Title: Positive Behavior Support Advocate Location: Grainger County, base at Central Point Head Start FLSA Status: Non-Exempt, Full-time; 37.5 hours per week; School Year Salary Grade: $15.22 per hour Reports to: Area Coordinator, Disabilities and Mental Health Coordinator, Director Douglas-Cherokee Economic Authority, Inc. Head Start / Early Head Start Program serves children ages 6 weeks-5 years in eight counties in East TN: Blount, Cocke, Grainger, Hamblen, Jefferson, Monroe, Sevier and Union. Children who attend Head Start participate in a variety of educational activities. They have healthy meals and snacks, and enjoy playing outdoors in a safe setting. Services are offered to meet the special needs of children with disabilities. POSITION SUMMARY: The Positive Behavior Support Advocate position is Monday thru Friday, within the hours of 7:30 AM-4:30 PM. : Under the direction of the Disabilities/Mental Health...

Jan 02, 2026
DC
Full time
 
Positive Behavior Support Advocate- Monroe County
DouglasCherokee Head StartEarly Head Start Madisonville, TN, USA
Date: 12/30/2025 Program: Head Start Job Title: Positive Behavior Support Advocate Location: Monroe County, base at Madisonville Head Start FLSA Status: Non-Exempt, Full-time; 37.5 hours per week; School Year Salary Grade: $15.22 per hour Reports to: Area Coordinator, Disabilities and Mental Health Coordinator, Director Douglas-Cherokee Economic Authority, Inc. Head Start / Early Head Start Program serves children ages 6 weeks-5 years in eight counties in East TN: Blount, Cocke, Grainger, Hamblen, Jefferson, Monroe, Sevier and Union. Children who attend Head Start participate in a variety of educational activities. They have healthy meals and snacks, and enjoy playing outdoors in a safe setting. Services are offered to meet the special needs of children with disabilities. POSITION SUMMARY: The Positive Behavior Support Advocate position is Monday thru Friday, within the hours of 7:30 AM-4:30 PM. : Under the direction of the Disabilities/Mental Health...

Jan 01, 2026
MC
Full time
 
Product Support Owner - REMOTE
MultiColor Corporation Knoxville, TN, USA
The Global Data Project Manager is responsible for the planning, coordination, execution and successful delivery of a portfolio of multiple projects for the Multi-Color Analytics Platform (MAP) This role serves as a pivotal link between business stakeholders, technical teams and leadership, ensuring that enterprise data and analytics projects are delivered efficiently, on time, and aligned with strategic objectives. The successful candidate will possess a strong background in agile project management, deep understanding of data warehouse systems, and the ability to manage cross-functional, geographically dispersed teams. This is a remote opportunity. Candidates in Eastern Time Zone are encouraged to apply. Responsibilities Lead data and analytics projects using Agile techniques and methodologies. Manage end-to-end delivery of global data warehouse and analytics initiatives using agile frameworks (Scrum, Kanban, etc.), ensuring iterative delivery and continuous...

Dec 26, 2025
MC
Full time
 
Product Support Owner - REMOTE
MultiColor Corporation Knoxville, TN, USA
The Global Data Project Manager is responsible for the planning, coordination, execution and successful delivery of a portfolio of multiple projects for the Multi-Color Analytics Platform (MAP) This role serves as a pivotal link between business stakeholders, technical teams and leadership, ensuring that enterprise data and analytics projects are delivered efficiently, on time, and aligned with strategic objectives. The successful candidate will possess a strong background in agile project management, deep understanding of data warehouse systems, and the ability to manage cross-functional, geographically dispersed teams. This is a remote opportunity. Candidates in Eastern Time Zone are encouraged to apply. Responsibilities: Lead data and analytics projects using Agile techniques and methodologies. Manage end-to-end delivery of global data warehouse and analytics initiatives using agile frameworks (Scrum, Kanban, etc.), ensuring iterative delivery and continuous...

Dec 26, 2025
Fiserv
Full time
 
Client Support Professional
Fiserv Nashville, TN, USA
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Support Professional About your role: Fiserv is a global leader in payments and financial services technology, delivering solutions that power commerce for businesses and consumers. The Client Support team partners with production, technology, and development to ensure accurate daily operations, reconciliation, and high client satisfaction. As a Client Support Professional, you will work directly with clients and internal teams to resolve...

Jan 19, 2026
Lensa
Full time
 
IT Specialty Support & Process Improvement
Lensa Franklin, TN, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Community Health Systems. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Summary CHSPSC, LLC seeks an IT Specialty Services Support & Process Analyst to assist with leading escalated support activities and provide process improvement initiatives. The department handles services lines such as Surgery, Anesthesia, OB/Perinatal, and others. The role will be involved with the facilitation of application services management processes pertaining to analyzing value, evaluating risk, prioritizing projects and onboarding new technology...

Jan 18, 2026
Or
Oracle Database Cloud Technical Analyst 4-Support
Oracle Nashville, TN, USA
Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Jan 16, 2026
Or
Technical Analyst 3-Support (U.S. Citizenship Required)
Oracle Nashville, TN, USA
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. The Support Engineer will provide technical expertise and customer-facing support for Oracle Analytics Cloud (OAC) and Fusion Data Intelligence (FDI). This role is responsible for troubleshooting complex issues, assisting customers in solution adoption, and ensuring a high-quality support experience. The ideal candidate has strong analytical skills, experience with Oracle Cloud applications, and a passion for resolving customer challenges. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. 4+ years of experience in a technical support or analytics engineering role. Hands-on experience with: Oracle Analytics Cloud (OAC) - dashboards, RPD modeling, data visualization Fusion Data...

Jan 12, 2026
Fu
Sr Project Team Support Engineer
Fujifilm Nashville, TN, USA
Position Overview The Senior Projects Support Engineer provides highly visible remote technical, applications and system admin support for HCUS customers. Primarily supports TAC and MI Service with the management, execution, and administration of operational, billable, and more in-depth projects and support. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work, and general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet customers' needs, working outside of normal business hours and holidays is required. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to...

Jan 12, 2026
AC
Contract
 
HR Claims Support
Aston Carter Nashville, TN, USA
A LARGE TECH COMPANY IS HIRING MULTIPLE HR CALL CENTER REPS! THIS POSITION IS 100% REMOTE! JOB DESCRIPTION: The MHLS professional is dedicated to servicing the HR/Time space, interacting with internal employees in a way that builds trust by providing accurate information and resolving issues. This role is unique as it will require you to use critical thinking and fact-finding skills to make decisions that will lead the entire leave and/or accommodation process from intake to case management support. Our HR Professionals must be able to ask our employees probing questions to fully understand what is going on in their life, what kind of support they need, how to get them their benefits and get their situation back on the right track to resolve utilizing business processes with a high attention to detail, use multiple resources to find the right information and communicate effectively with them. A high degree of ownership, strong communication skills, and the ability to handle...

Jan 11, 2026
Or
Oracle Database Performance Technical Analyst 4-Support
Oracle Nashville, TN, USA
Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Jan 07, 2026
Middle Tennessee State University (MTSU)
Full time
 
Director - Academic Support and Retention
Middle Tennessee State University (MTSU) Murfreesboro, TN, USA
Job Title Director - Academic Support and Retention Department Vice Provost for Student Success Salary $73,957 - $93,062; commensurate with experience Job Summary/Basic Function The Director of Academic Support and Retention Programs is responsible for leading, managing, and overseeing academic learning support components (such as tutoring and supplemental instruction) and retention programs. This role ensures that programs align with institutional goals to enhance student learning, persistence, and degree completion. Key Responsibilities: Lead and manage academic support services such as tutoring, supplemental instruction, and retention programs; Collaborate with the Associate Vice Provost for Student Success to allocate resources effectively, including budget oversight and planning for future budget cycles; Serve as the primary point of contact for students, faculty, and campus leaders on learner support and retention programs; Utilize data analytics to assess and...

Dec 25, 2025
Or
Product Support Director
Oracle Nashville, TN, USA
Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

Dec 22, 2025
CO
Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home)
Capital One Financial Corporation Nashville, TN, USA
Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, you will be part of a talented team responsible for executing activities in a fast-paced environment. You will contribute to a customer-centric culture, drive continuous improvement, innovation and be a champion for change. An associate in this role will be expected to support operational processes while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience. General Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation Support processes connected to internal and external systems leveraged across the ATM & Cash environment Review profile onboarding...

Dec 21, 2025
Computer Aid, Inc.
Product Support Specialist
Computer Aid, Inc. Nashville, TN, USA
Product Support Specialist Req number: R6816 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Product Support Specialist you will provide support to a corporate tax software product. Job Description We are looking for a Product Support Specialist to remotely provide Level One technical support to a corporate tax software product. This position will be full-time and remote and requires weekends ....

Dec 21, 2025
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