Full time
The University of Iowa
Iowa City, IA, USA
Position Summary Provide configuration, installation, and support of desktop and printer hardware, software, and peripheral equipment in an enterprise IT environment. Perform work in clinical, critical care, research, and departmental environments, while interacting with all levels of personnel, patients, and visitors. Work closely with peer teams promoting collaboration and consistent service delivery. Embrace standardization, the adoption of best practices, documentation, customer service excellence, and the continual improvement approach to IT. Exercise all workflows while maintaining state and institutional policies and contributing to the support of organizational objectives. Position Responsibilities Analyzes IT system needs in clinical, critical care, research and departmental spaces and determines appropriate solution to satisfy needs. Plans, installs, and documents complex IT system configurations. Develops the understanding of institutional knowledge to...

