Hebrew Theological College
NY, USA
Overview IT Support Technicians provide both on-premises and remote support for instructional technologies as well as computer labs, libraries, classrooms, and offices. Responsibilities Provides the faculty and staff support for computer hardware, software, and networking, in response to trouble tickets Participates in local and global IITS projects in coordination with Network, Network Security, Telecom, Server, and other teams Helps train faculty on use of computer labs and in use of productivity software Assists students and instructors with the use of hardware, software, programming, and network during hybrid classes and during open lab hours Maintains inventory listings of computer lab hardware, software, and supplies Posts times of lab availability and class schedule Maintains a professional environment, establish, and enforce lab and computing policies and procedures Prepares and submits monthly status reports...


