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11 operations analyst jobs found

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Lensa
Full time
 
Call Center Operations Analyst (Customer Support)
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cengage Group. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Call Center Operations Analyst (Customer Support) Do you dare to reinvent the future of education? At Cengage Group, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there...

Mar 08, 2026
Lensa
Full time
 
Tier 1 Support Analyst, IT Service Center
Lensa Boston, MA, USA
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cardinal Health. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. What IT Service Center Contributes To Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. IT Service Center resolves client/customer technical issues through virtual, real-time communication with clients/customers in accordance to service level...

Mar 08, 2026
WayUp
Decision Support Analyst (Remote)
WayUp Boston, MA, USA
*This role can be located almost anywhere in the U.S. No relocation offered. What You Will Do: Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways: Fully understands details of client's data and Acxiom's marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data. Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness. Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction. Researches, trouble shoots, administers application administration, conducts application user training, and code changes. Sees the whole picture and adjusts work accordingly. Point-of-contact for clients...

Mar 07, 2026
Or
Customer Service Analyst 3-Support
Oracle Boston, MA, USA
Job Description As a Customer Success Manager, your focus is on advocating for customer needs and facilitating positive interactions between customers and resources across Oracle. This involves resolving post-sales non-technical customer issues and tracking our customers' overall health, success, and satisfaction. In this role, you will serve as the lead customer liaison for an assigned group of Customer accounts and facilitate one-on-one meetings with representatives from strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of business, identifying and driving productivity improvement opportunities, coordinating, preparing, and qualifying Reference referrals to support Sales efforts. In addition, you will drive the contract renewal process for Oracle Customers by ensuring their ongoing satisfaction. Contributing individually and as a team member, providing...

Feb 23, 2026
Computer Aid, Inc.
Linux Technical Support Analyst (Tues - Sat 12am - 8:30am ET)
Computer Aid, Inc. Boston, MA, USA
Linux Technical Support Analyst (Tues - Sat 12am - 8:30am ET) Req number: R7179 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Linux Technical Support Analyst, you will work Tuesday - Saturday 12am - 8:30am ET to support our client's critical systems. Job Description We are in need of a Linux Technical Support Analyst to resolve application and software issues with Linux servers, databases and other critical...

Feb 23, 2026
Or
Technical Analyst 3-Support
Oracle Boston, MA, USA
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Fusion Data Intelligence, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop...

Feb 21, 2026
GG
Full time
 
Sales Support Coordinator
Great Gray Trust Company Boston, MA, USA
Why Great Gray? At Great Gray Group, we strive to set the bar for the retirement services industry. Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment options, innovative technology, and dedicated client service. We focus on making choices clearer, transitions smoother, and the client experience more delightful. Complacency isn't in our vocabulary. Every day, we look for opportunities to better serve our clients, be an excellent business partner, and earn the trust of those who rely on us. The Role Great Gray is looking to add a Sales Support Coordinator to our Revenue Operations team. This is an administrative role that is responsible for producing, analyzing, and quality-controlling key sales reports and analytics that enable our sales professionals to engage clients with data-driven insights. The Sales Support Analyst will serve as the primary point of quality control for several client-facing...

Feb 15, 2026
So
Procurement Support Analyst, Learning and Development Division
State of Massachusetts Boston, MA, USA
About the Office of the Inspector General (OIG)? The Massachusetts OIG is at the forefront of promoting effective government and the responsible use of public money and property. The OIG is an independent state agency charged with preventing and detecting fraud, waste, and abuse in the use of public funds and public property. The OIG has broad oversight of how state and local governments use federal, state and local funds and property. The Office is led by the Inspector General of the Commonwealth, who is appointed by the Governor, Attorney General and Auditor. M.G.L. c. 12A, § 2. The OIG is organized into three bureaus: Specialty & General Government, Legal & Compliance, and Operations, Training & Publications. The bureaus focus on specific agencies, issues, or functions. See Welcome to the Office of the Inspector General | Mass.gov for more information about the OIG. Further details may be found at Chapter 12A (malegislature.gov) . Operations, Training, &...

Feb 10, 2026
HI
Full time
 
Production Support Lead - 27498
HII Bourne, MA, USA
Requisition Number: 27498 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $104,742.00 - $160,000.00 Security Clearance: Secret Level of Experience: Senior This opportunity resides with Uncrewed Systems (UxS), a business group within HII's Mission Technologies division. Uncrewed Systems comprises unmanned underwater vehicles (UUVs), unmanned surface vehicles (USVs) and autonomy software. HII creates advanced unmanned solutions for defense, marine research and commercial applications. Serving customers in more than 30 countries, HII provides design, autonomy, manufacturing, testing, operations and sustainment of unmanned systems, including unmanned underwater vehicles (UUVs) and unmanned surface vessels (USVs). Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is...

Mar 10, 2026
HI
Production Support Lead - 27498
HII Bourne, MA, USA
Requisition Number: 27498 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $104,742.00 - $160,000.00 Security Clearance: Secret Level of Experience: Senior This opportunity resides with Uncrewed Systems (UxS), a business group within HII's Mission Technologies division. Uncrewed Systems comprises unmanned underwater vehicles (UUVs), unmanned surface vehicles (USVs) and autonomy software. HII creates advanced unmanned solutions for defense, marine research and commercial applications. Serving customers in more than 30 countries, HII provides design, autonomy, manufacturing, testing, operations and sustainment of unmanned systems, including unmanned underwater vehicles (UUVs) and unmanned surface vessels (USVs). Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission...

Mar 10, 2026
CBRE
Engineering Operations Manager- Facilities Mechanical/ Electrical support- $5,000 sign-on
CBRE Cambridge, MA, USA
CBRE Global Workplace Solutions (GWS) works with clients tomake real estate a significant contributor to organizational productivity andperformance. Our account management model is at the heart of our client-centricapproach to delivering integrated real estate solutions. Each client isentrusted with a dedicated leader and is supported by regional and globalresources, demonstrating the industry's most robust platform. CBRE GWS deliversconsistent, measurably superior outcomes for our clients at every stage of thelifecycle, and across industries and geographies. About the Role: As a CBRE Engineering Ops Manager, you will manage a teamresponsible for implementing, coordinating, and managing all mechanical andelectrical operations for a campus of Life Sciences Biopharmaceutical andoffice space buildings. This job is part of the Engineering and Technical Servicesjob function. They are responsible for providing support, preventivemaintenance, and repairs on equipment and systems...

Mar 09, 2026
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